Right, cheers all.
In the cases where I've advised a restart, it has tended to resolve the issue which suggests it was a service on the router, customers are on a mixture of ADSL/VDSL and Virgin Media,
I was just interested to know if that was still generally accepted practice for BTW based circuits, when I was given the advice myself, I was on BTW ADSL.
Virgin (ADSL) => Namesco => Newnet => O2 => Plusnet => Zen => Newnet => Zen => Freeola => Vivaciti (using O2 Wholesale DSL) => Xilo (C&W Wholesale) => Xilo (O2 Wholesale) => Xilo (TT Wholesale due to O2 Wholesale closure) => Zen LLU =>> ZeN FTTP (100 Mbps down, 18 Mbps up)
Router: Fritzbox 7530
Note: I don't lay turf for anyone. astro or otherwise, all views and opinions expressed are my own based on experience.
Edited by techguy (Sun 18-Oct-20 21:19:08)