Cancelling service

Hi all

Been with TalkTalk Fibre65 for quite a few years, I decided to take the plunge and join Virgin Media cable, I am wondering and I know this might be a bit stupid of me not knowing, when I cancelled my Talk Talk, is the phone line also cancelled (which is what I want) or does BT start charging line rental, sorry if its been asked before.

Blueboy

As long as you ensure that you cancel both services via TalkTalk …. then that’ll be fine.

TBH , unless you are on some legacy shared metallic path arrangement where you pay separately, BT for ‘line rental ‘ and TT for broadband ( two bills from two separate companies) then only TT have a contractual relationship with you , BT don’t , it’s remarkable that you think it’s even possible that a company you no dealings with could suddenly start billing you once your relationship ends with a completely separate company,
if you haven’t signed up with BT , why would they bill you , how would they even know that you are no longer a TT customer

Edited by Iniltous (Sat 23-Sep-23 10:30:27)

Hi

Thank you both, just wanted reassurance as an older user, appreciated.

In reply to a post by Iniltous:

it’s remarkable that you think it’s even possible that a company you no dealings with could suddenly start billing you

Don't be harsh.