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Standard User 4M2
(knowledge is power) Fri 31-Jan-25 15:02:24
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Re: Line fault VDSL


[re: Banger] [link to this post]
 
Last Tuesday you wrote:

In reply to a post by Banger:
Engineer was early for his PM slot. Insisted on changing master socket and disconnecting me extensions. Has been to the green box and exchange.

Reckons it is the cable from the post at the top of me drive to the first chamber under pavement is corroded completely. Intermittent dialtone.

Told me dig team might be later this week - believe that when I see it.


Was that just his opinion regarding a dig team or has a team been formally assigned to the job?
Standard User ian72
(eat-sleep-adslguide) Fri 31-Jan-25 15:27:29
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Re: Line fault VDSL


[re: Zarjaz] [link to this post]
 
In reply to a post by Zarjaz:
In reply to a post by ian72:
I find the easiest method to cease services like that is to tell them I am leaving the country - not a lot of point in them offering cheap rates if I am not able to use it.

But isn’t it expensive in the long run to keep moving abroad ?
(Or have I missed something ?)
They would never know you aren't moving - it just means as you are saying you are moving abroad there isn't anything they can offer to entice you to stay. Negates all of the offers of cheaper rates.
Standard User ian72
(eat-sleep-adslguide) Fri 31-Jan-25 15:28:16
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Re: Line fault VDSL


[re: DFScale] [link to this post]
 
In reply to a post by DFScale:
In reply to a post by Zarjaz:
But isn’t it expensive in the long run to keep moving abroad ?
(Or have I missed something ?)

If anyone is missing anything it is ian72. He tells them he is going abroad bat consistently misses his plane.
smile Dang, sometimes it can be difficult to remember what time your flight is...


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Standard User Banger
(eat-sleep-adslguide) Fri 31-Jan-25 15:38:31
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Re: Line fault VDSL


[re: 4M2] [link to this post]
 
In reply to a post by 4M2:
Last Tuesday you wrote:

In reply to a post by Banger:
Engineer was early for his PM slot. Insisted on changing master socket and disconnecting me extensions. Has been to the green box and exchange.

Reckons it is the cable from the post at the top of me drive to the first chamber under pavement is corroded completely. Intermittent dialtone.

Told me dig team might be later this week - believe that when I see it.


Was that just his opinion regarding a dig team or has a team been formally assigned to the job?


Sadly I suspect an opinion said he took photos of the corrosion. Looks like today's is a no show but has til 6pm then I can put me music on.

Tim
talktalkbusiness.net & freenetname
Asus RT-AC68U and ZyXEL VMG1312-B10A Bridge on 80/20 Meg Fibre
Speed Test

Highest Sync: 79993/19661

BQM
Standard User 4M2
(knowledge is power) Fri 31-Jan-25 15:52:00
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Re: Line fault VDSL


[re: Banger] [link to this post]
 
Sorry to hear that - it will be getting dark in an hour or so...
Standard User PCJM40
(experienced) Fri 31-Jan-25 16:24:57
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Re: Line fault VDSL


[re: Banger] [link to this post]
 
In reply to a post by Banger:
Looks like today's is a no show
Sorry to hear that, this is where it gets very frustrating for the customer who has limited or no service on their line.
Standard User Taras
(eat-sleep-adslguide) Fri 31-Jan-25 16:59:53
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Re: Line fault VDSL


[re: Banger] [link to this post]
 
In reply to a post by Banger:
Looks like today's is a no show but has til 6pm then I can put me music on.


That utterly sucks. I do hope it gets sorted soon(like in the next 2 weeks)
Standard User Banger
(eat-sleep-adslguide) Fri 31-Jan-25 17:18:54
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Re: Line fault VDSL


[re: 4M2] [link to this post]
 
Well had an interesting discussion on the phone with the engineer who didn't turn up. Apart from he said he is self employed so no turn up no pay, the fault he was told was inside the property and I informed him that it is the cable between the first chamber and the post in my drive or so I was told. He said he is going to pop along in the morning.

Tim
talktalkbusiness.net & freenetname
Asus RT-AC68U and ZyXEL VMG1312-B10A Bridge on 80/20 Meg Fibre
Speed Test

Highest Sync: 79993/19661

BQM
Standard User PCJM40
(experienced) Fri 31-Jan-25 17:36:05
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Re: Line fault VDSL


[re: Banger] [link to this post]
 
In reply to a post by Banger:
he was told was inside the property
Never understand how an engineer can walk away from your property believing its an external UG cable issue under your drive and a few days later the next engineer turns up says they have been told its a fault inside the property. Its good to talk.
Standard User 4M2
(knowledge is power) Fri 31-Jan-25 17:47:19
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Re: Line fault VDSL


[re: Banger] [link to this post]
 
Last Sunday you wrote:

In reply to a post by Banger:
Line test has come back as rectified loop fault in or near property.


I guess the guy who didn't turn up today wasn't given the full info...

Edited by 4M2 (Fri 31-Jan-25 17:52:32)

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