In reply to a post by PCJM40:

In reply to a post by Zarjaz:

They are quality aren’t they ?

The engineering equivalent of lip service. Beloved by the bean counters, and faceless middle management.

I seriously hope you get a proper, multi skilled, experienced Openreach bod next time Tim. (There is still a chance that it needs a maintenance dig)

Couldn't they temporarily run a a cable overground if they believe the underground issue is within the OP's boundary so he at least has some working service.

It's on a public pavement.

In reply to a post by Banger:

It's on a public pavement.

Thanks for clarifying.

In reply to a post by Zarjaz:

They are quality aren’t they ?

The engineering equivalent of lip service. Beloved by the bean counters, and faceless middle management.

I seriously hope you get a proper, multi skilled, experienced Openreach bod next time Tim. (There is still a chance that it needs a maintenance dig)

Give him his due he came back after the first hour and continued to fault find. I felt sorry for him because his fault finding is to attach a faceplate at each junction until the line tests clear on his mobile phone.

And he may have well fixed it as my line SNR is now stable and I can call out without the BB dropping. He said he agreed with the first contractor's notes and that the cable between the post on my drive and the first BT chamber needed replacing so he would send back to OR for them to pull cable.

Just phoned him to tell him the good news but reckons I have hit a lucky patch with it and the cable which is a single pair still needs replacing.

Edited by Banger (Mon 03-Feb-25 17:57:48)

Give him his due he came back after the first hour and continued to fault find. I felt sorry for him because his fault finding is to attach a faceplate at each junction until the line tests clear on his mobile phone.

I wouldn’t give him any due for that, if they are to fault lines, give them the equipment and training to do so.

I guess that is why the first contractor looked blank when I suggested using a PQ from the 66 to track the fault.

In reply to a post by Banger:

he may have well fixed it as my line SNR is now stable and I can call out without the BB dropping. He said he agreed with the first contractor's notes and that the cable between the post on my drive and the first BT chamber needed replacing

If you have a 'jointing post' at the top of your drive, it is common for a rectified loop or HR to be in the butt of the cable so he may well have stumbled upon it.

The problem is that you really need to be an old fashioned wiggle and watch the meter needle This type of fault finding and interpreting your own testing is out of fashion these days.

Example of one type of jointing post. https://www.ringbell.co.uk/nostalgia/img/ABG02.jpg

Edited by FibreBubble (Mon 03-Feb-25 18:24:13)

In reply to a post by FibreBubble:

In reply to a post by Banger:

he may have well fixed it as my line SNR is now stable and I can call out without the BB dropping. He said he agreed with the first contractor's notes and that the cable between the post on my drive and the first BT chamber needed replacing

If you have a 'jointing post' at the top of your drive, it is common for a rectified loop or HR to be in the butt of the cable so he may well have stumbled upon it.

The problem is that you really need to be an old fashioned wiggle and watch the meter needle This type of fault finding and interpreting your own testing is out of fashion these days.

Example of one type of jointing post. https://www.ringbell.co.uk/nostalgia/img/ABG02.jpg

Well you maybe right. The jointing post is similar to the picture but thinner and a huge T on it fitted in the 80s.

In reply to a post by Banger:

So a Quinn contractor showed up today and has done line checks. Keeps getting different faults on the line check with one a diss. one a loop and one a pass. Broadband keeps dropping and is now banded at 44mbps. He said he is going to send it back to OR and he cant pull new cable but isn't sure where the fault is.

So he suggested a new cable is required but we still don't actually know where the fault is - surely he must have found a good connection somewhere when using his improvised (?) methods...

They get full of ants nests and damp. One of many silly ideas over the years. I would often pull the whole lot back through the duct, if there was one, into the chamber and fit a proper joint.

Edited by FibreBubble (Mon 03-Feb-25 18:33:59)

In reply to a post by 4M2:

In reply to a post by Banger:

So a Quinn contractor showed up today and has done line checks. Keeps getting different faults on the line check with one a diss. one a loop and one a pass. Broadband keeps dropping and is now banded at 44mbps. He said he is going to send it back to OR and he cant pull new cable but isn't sure where the fault is.

So he suggested a new cable is required but we still don't actually know where the fault is - surely he must have found a good connection somewhere when using his improvised (?) methods...

That was 1pm, later at 2pm he said he had found the problem and a cable needs replacing with single pair which is corroded and the now stable line maybe just a bit of luck.