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Standard User ARD
(knowledge is power) Wed 15-Sep-10 10:55:28
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Slowish speeds/ BT Issue


[link to this post]
 
I�ve lost 2-3 mbps off my normally sky-high download speed. BT are reporting unnamed problems in �The North of England�:

http://btbusiness.custhelp.com/app/service_status_co...

Is anybody else slowing down?

______________________________________
IDNet

Sync: 8128 / 832 kbps
IP Profile 7150 kbps
SNR Margin: 17.0-12.5 dB
Line Attenuation: 20.0 dB
SpeedTouch 585

I am approximately 930 metres from the exchange (straight line distance)

Edited by ARD (Wed 15-Sep-10 11:01:17)

Standard User deleted
(deleted) Wed 15-Sep-10 11:01:58
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Re: Slowish speeds/ BT Issue


[re: ARD] [link to this post]
 
No, but I'm in the south frown

BT seem to have been having a spate of faults lately.
Moderator billford
(moderator) Wed 15-Sep-10 11:22:49
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Re: Slowish speeds/ BT Issue


[re: ARD] [link to this post]
 
Yes, I am. BT speedtest showed 12186Kbps instead of the normal ~35000 or more, and BQM is showing around 10% packet loss.

And I'm in the south!

~~~~~~~~~~~~
Bill

[email protected]
The author of the above post is a thinkbroadband moderator but it does not constitute an official statement on behalf of thinkbroadband.


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Standard User ARD
(knowledge is power) Wed 15-Sep-10 11:25:33
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Re: Slowish speeds/ BT Issue


[re: billford] [link to this post]
 
I'm down to 50% of my normal speed now. The BT site reports issues in other areas-not just "The North" but doesn't providem much detail.

______________________________________
IDNet

Sync: 8128 / 832 kbps
IP Profile 7150 kbps
SNR Margin: 17.0-12.5 dB
Line Attenuation: 20.0 dB
SpeedTouch 585

I am approximately 930 metres from the exchange (straight line distance)
Moderator billford
(moderator) Wed 15-Sep-10 11:29:47
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Re: Slowish speeds/ BT Issue


[re: ARD] [link to this post]
 
In reply to a post by ARD:
The BT site reports issues in other areas-not just "The North" but doesn't providem much detail.
On thinking about it, I am north of Watford tongue

~~~~~~~~~~~~
Bill

[email protected]
The author of the above post is a thinkbroadband moderator but it does not constitute an official statement on behalf of thinkbroadband.
Standard User ARD
(knowledge is power) Wed 15-Sep-10 11:46:30
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Re: Slowish speeds/ BT Issue


[re: billford] [link to this post]
 
BT now claim to have sorted the unnamed issue but I'm still on 50% of my norm and pings are petty high, too.

______________________________________
IDNet

Sync: 8128 / 832 kbps
IP Profile 7150 kbps
SNR Margin: 17.0-12.5 dB
Line Attenuation: 20.0 dB
SpeedTouch 585

I am approximately 930 metres from the exchange (straight line distance)
Moderator billford
(moderator) Wed 15-Sep-10 11:54:57
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Re: Slowish speeds/ BT Issue


[re: ARD] [link to this post]
 
Still like cold treacle here too.

Speed at about 30%, pings are OK but packet loss still high.

~~~~~~~~~~~~
Bill

[email protected]
The author of the above post is a thinkbroadband moderator but it does not constitute an official statement on behalf of thinkbroadband.
Standard User paulb100
(newbie) Wed 15-Sep-10 11:59:03
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Re: Slowish speeds/ BT Issue


[re: deleted] [link to this post]
 
my dads in north west scotland KYLE right next to isle of Skye and he having issues up there - use the BT Speedtester and it may be able to tell you more as it did my dad "you may experience slow downs at peak time tonight" - he is near this LAGGAN area in the link supplied above, thanks
Moderator billford
(moderator) Wed 15-Sep-10 12:16:35
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Re: Slowish speeds/ BT Issue


[re: billford] [link to this post]
 
BT speedtest from a few minutes ago:

Down: 7272 Kbps (in red!!!)
For your connection, the acceptable range of speeds is 12000-38717 Kbps .



Up: 5335 Kbps, 10000 profile

frown

~~~~~~~~~~~~
Bill

[email protected]
The author of the above post is a thinkbroadband moderator but it does not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Wed 15-Sep-10 12:20:38
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Re: Slowish speeds/ BT Issue


[re: ARD] [link to this post]
 
Has anyone reported this to IDNet?

I'll alert them to this thread anyway, we also have one running on Netters, so the problem seems widespread.
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