Which ISP's allow you to adjust your line profile?

Obviously I am in the same boat with wanting to leave BE now that Sky are taking over.
I have lost touch as I have never needed to look for an ISP since joining BE several years ago and it appears to be a bit of a mine field.

This is my exchange:

http://www.samknows.com/broadband/exchange/NSKGW

I would like to stay on the 02/BE wholesale as I have had no issues whatsoever with them and currently get pretty much 24MB all day every day. No drop out issues with my profile set for speed and gaming mode also.

I'm not too fussed about cost as long as I can get a top service as per BE.

So, Does anyone have a difinitive list of ISP's that allow you to adjust the line profile yourself? My line is mainly used for gaming and downloads.
I have been looking at Aquiss website a good bit but also noticed Vivaciti allow this too (I think) Any others on the BE/02 Wholesale?

Most probably all those who provide the o2 wholesale products, I think the talk talk wholesale products offer some changes too, but not sure about if unlimited data useage or not

I believe AAISP do as well. And they can do BE line.

I've searched on a few providers websites but never found anything regarding fastpath or gaming profiles. This info was readily available on Aquiss website. Sure I found stuff of Vivaciti website too. I'll have a look at the AAISP website.

michty_me,

If I can be any help to you, then do give me a shout.

In reply to a post by aquiss:

michty_me,

If I can be any help to you, then do give me a shout.

Hi,

Does Aquiss have any forum section on here? I wouldn't mind reading some customer reviews.
I noticed on the Aquiss website you sell a gaming package. What options do you get in the gaming mode controls?
What router would you recommend using on your products? I currently have a BE supplied router but have a feeling this will be requested back once I leave.

In reply to a post by michty_me:

Does Aquiss have any forum section on here? I wouldn't mind reading some customer reviews.

I noticed on the Aquiss website you sell a gaming package. What options do you get in the gaming mode controls?

What router would you recommend using on your products? I currently have a BE supplied router but have a feeling this will be requested back once I leave.

We don't have a forum here. These are created by the site owners as part of their listings policy (we respect that btw). Try http://www.ispreview.co.uk/review/products/529.html or http://www.reviewcentre.com/reviews142204.html

Gaming mode just allows for Interleaving to be switched off (nothing more fancy than that).

All UK routers/modems will work, however, we do not recommend either Belkin and especially TP-Link which appear to be showing some form of memory leak issue (routers need daily restarts to get features back). For ease of use, Netgear really all the way IMHO.

In reply to a post by aquiss:

We don't have a forum here. These are created by the site owners as part of their listings policy (we respect that btw). Try http://www.ispreview.co.uk/review/products/529.html or http://www.reviewcentre.com/reviews142204.html

Gaming mode just allows for Interleaving to be switched off (nothing more fancy than that).

All UK routers/modems will work, however, we do not recommend either Belkin and especially TP-Link which appear to be showing some form of memory leak issue (routers need daily restarts to get features back). For ease of use, Netgear really all the way IMHO.

Thanks for the links
I'll give them a read later on. Something to do on nightshift later.

I thought i should ask about the gaming profile as when I was a UK Online customer they just adjusted the interleaving depth lower. Thats good to know that it is actually turned off.

I'm sure I have a Netgear router lying around somewhere. I'll have to find it. But so far its looking good for Aquiss. Thanks for answering some questions. I'll have a read of the links you provided and have a think about any other questions I may have.

Q for Aquiss.
Various resellers are quoting that I will get 12mb on a partial LLU thru o2 Wholesale; yet speed test results (inc TBB) are giving me an extra 2mbps. Does this mean that regardless of whether I buy a resold o2 wholesale or C&W partial LLU will get the same?

my dgn220v3 stats show downstream
connected @16365kbps
line attenuation 27.5
noise 6.0

that is a very good sync imo

i would drop snr to a lower profile and squeeze it above 17mbps

llu and 21cn products do not tend to show massive differences in sync, however the only other variable is your router and dslam chipset

In reply to a post by blfamily:

Does this mean that regardless of whether I buy a resold o2 wholesale or C&W partial LLU will get the same?

Nope, O2 and TTB, the SNR can be lowered to 3dB. C&W is by default 9dB, with some trials of 6dB been reported.

We find O2 Wholesale and TBB products (we have some legacy TBB tails) to sync up higher than C&W. We also find C&W less willing to help without increasing SNR if lines report drop in syncs.

In reply to a post by michty_me:

I thought i should ask about the gaming profile as when I was a UK Online customer they just adjusted the interleaving depth lower.

Let me clarify, some lines we can switch off, some we can only lower depths (INP1). Purely down to available line length/profiles etc. We can now and again get things poked further by manually by calling O2.

If you know on your own current line that only INP is being lowered, rather than fully off, then every chance the same will apply for us.

Be Unlimited allowed Proper FastPath AKA(Gaming mode) as well as 3 different target snr settings 3-6-9db 6db was the default with an INP setting of 2 ,these setting where available to customers via a control panel within the My account area, But on request the default INP value could be changed to 1 manually by support staff, However the BE Value package that has a capped ds sync rate of 12mbps there is no options available via a control panel, but some con figs are allowed via support, target noise margins &INP changes, but no fast path allowed for some reason

I would imagine that the very same options will be available to wholesale end users or should be at least,

Edited by tommy45 (Mon 11-Mar-13 20:44:10)

ADSL2+ over any LLU or WBC is much the same, regardless of ISP. The main determinant is the Target NM they are prepared to lower it to.

The 12 Meg quote you get is only an estimate taken off a BTw database, that probably knows nowt of your line's history.

In reply to a post by aquiss:

Let me clarify, some lines we can switch off, some we can only lower depths (INP1). Purely down to available line length/profiles etc. We can now and again get things poked further by manually by calling O2.

If you know on your own current line that only INP is being lowered, rather than fully off, then every chance the same will apply for us.

I believe my one is currently switched off.
Gaming mode is on and my profile is set for speed so I would guess I have a lower SNR target too possibly, Either way, With both gaming mode and profile also set to speed, I have a rock solid connection at 24MB (Near enough)
I'll post up some router stats when I get home in two weeks time.

yes but most of us will manually set the SNRm via router cli or dmt etc

Hi,
Changing a profile, SNR setting and Fatspath, are all something we can do through our O2 Wholesale service.

True fastpath on BE can only be requested via ticket or phone

Gaming mode is nearly true fastpath, but not quite

The INP=1 thing is for non-Broadcom based routers such as the earlier Draytek Vigor's

So can this be adjusted through a control panel from your website or is it ticket/customer support calls to get these features enabled?
Same question goes to Aquiss

In reply to a post by michty_me:

So can this be adjusted through a control panel from your website or is it ticket/customer support calls to get these features enabled?
Same question goes to Aquiss

It's via ticket/call at present via us (control panel is coming, but we have hit an issue with XML/API to make it work correctly).

Tickets are answered normally within 30 minutes during the week. Calls are normally answered within 30 seconds.

Yes, or you can just pick the phone up either works.

Excellent. Thanks all for the information.

I'm still looking at a change later in the year once I hear the switch is due to take place an I get my new router (Waiting on the release of the new Billion 7800DX)

As you can see, I'm just wanting to get the same sort of results as the ones below lifted from my BeBox

DSL Type: G.992.5 Annex M US 56
Maximum Bandwidth (Up/Down) [kbps/kbps]: 2,053 / 23,077
Bandwidth (Up/Down) [kbps/kbps]: 2,057 / 20,001
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00
Output Power (Up/Down) [dBm]: 13.0 / 18.5
Line Attenuation (Up/Down) [dB]: 11.0 / 14.0
SN Margin (Up/Down) [dB]: 7.0 / 6.0
Vendor ID (Local/Remote): TMMB / BDCM
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 0 / 0
FEC Errors (Up/Down): 25 / 0
CRC Errors (Up/Down): 25 / 156
HEC Errors (Up/Down): 8,521 / 91

A little bump of this thread as it appears it could be close to going over to Sky from what I have been reading.

This is what I have so far.

Plusnet - Only 'up to 16MB'
Aquiss - Only offers 'Up to 19MB'
Vivaciti - Shows 24MB and fully adjustable.
Xilo/Uno - Also appears to be the same as Vivaciti.
AAISP - Seem quite expensive compared to what I was paying with BE.
Goscomb - Could be in the running although a little more expensive.


So what would people recommend over Goscomb, Vivaciti or Xilo/Uno?

In reply to a post by michty_me:

Plusnet - Only 'up to 16MBb'

That's just advertising rules - at least 10% of users must get at least advertised speed.

It is still ADSL2+ just like O2, so you should get about what you are getting now. Maybe up to 22-23 Meg.

been with Vivaciti 3 yrs and only had 1 problem and it was bt fault i get really fast speeds all day all night no slow downs and i ping 17 to uk gaming servers niceeeeeee martyn

In reply to a post by XRaySpeX:

In reply to a post by michty_me:

Plusnet - Only 'up to 16MBb'

That's just advertising rules - at least 10% of users must get at least advertised speed.

It is still ADSL2+ just like O2, so you should get about what you are getting now. Maybe up to 22-23 Meg.

I'm still unsure of Plusnet. Many seem to have moved there since the Sky take over due to cheapness so having a larger customer base surely will let the service suffer?

Vivaciti are definitely on the short list. They seem to be supplying what I am after anyway.

did u use to post on dsl zone?

I did indeed Mart, I recognised your username as soon as I viewed your reply!! All going well?

yea all going well still no fibre optic were i live but got the next best lol hope u are well

In reply to a post by XRaySpeX:

In reply to a post by michty_me:

Plusnet - Only 'up to 16MBb'

That's just advertising rules - at least 10% of users must get at least advertised speed.

It is still ADSL2+ just like O2, so you should get about what you are getting now. Maybe up to 22-23 Meg.

The OP is on ANNEX M (upto 2.5 mbps upstream) this woulld cost extra with Plusnet And i would imagine with pretty much any other BT 21cn reseller and any profile changes would be via support, which would be dependant on the ISP Some will allow a proper manual config others wont and there is DLM unless the isp will disable it,(yes it can be disabled according to some isp's)

For ANNEX M LLU there isn't a lot of choice, it's TT wholesale or o2 wholesale

I've had nothing but problems going with ISP's on BT's 21CN. I was with UKO then BE and both just worked perfectly. I want to try and stay on BE LLU as long as possible so sticking with what I know.

In reply to a post by michty_me:

Aquiss - Only offers 'Up to 19MB'

Indeed, as we conform to the ASA rules from April 2012 onwards regarding how up to speeds should be presented and how this is possible by at least 10% of our customer base.

Maybe others should be a tad more honest

In reply to a post by aquiss:

In reply to a post by michty_me:

Aquiss - Only offers 'Up to 19MB'

Indeed, as we conform to the ASA rules from April 2012 onwards regarding how up to speeds should be presented and how this is possible by at least 10% of our customer base.

Maybe others should be a tad more honest

After contacting you guys yesterday, I think the response I got was one of the better ones (Along from Matt at Xilo) so one of the two of you should hopefully see my MAC code soon