Traffic Management

What exactly does Level 1, Level 2 and Level 3 management mean?

lol you want us to explain that?

http://www.plus.net/support/broadband/network/sustainable_usage_guide.shtml

try that as a starter

It says

Broadband Plus------ Warning Email----------Restrictions Apply ----------------------10GB------------------- 12.5GB

I've used 4.7 gb, and am on Level One management.

sorry as an ex customer i dont understand it, you as an existing customer have no chance. This is one of the things that need clarifying.

Why not register here http://usergroup.plus.net/forum/

and ask the same question as i really cannot answer your question :-( sorry

Trouble is, the two traffic management level things mean different things, and I don't think anyone has quite worked out fully what they do mean.

As you'll see from http://www.plus.net/support/broadband/network/traffic_management.shtml you've got 4GB "peak time" transfer allowance.

Quite how/where/when that ties in with the info provided on the other page, I'm not sure. It's a mix (bodge) of multiple traffic management plans, which generally seems pretty good and well worked out - as long as you ignore most of the stuff on the portal and just use guesswork to figure it all out...

If you are on plus you seem to have a simpler product than most:

Is This Suitable For Me?
Get a great-value broadband experience that's perfect for web surfing and email.

Broadband Plus is not suitable for data-intensive applications such as file-sharing and large downloads. Broadband Plus is designed for 4GB usage at peak times (4pm - midnight) per month. If you think you need more than this, or you regularly use peer-to-peer, take a look at
http://www.plus.net/residential/broadband/broadband_plus.shtml?link=resbb_pluslink


http://www.plus.net/support/broadband/network/traffic_management.shtml?pn_session=87f6f7a0a63ec6f3f77820b800e374f3

Broadband Plus

Perfect for surfing, email, chatting and shopping - not file-sharing and large downloads.
There is no usage cap, however the product is designed for up to 4GB usage each month at 4pm-Midnight. Once your usage exceeds the product design, your downloads and surfing will get progressively slower until the start of your next billing month when your usage is reset.

4GB per month at peak times is more than enough for most Broadband Plus customers, for example you could do all the following:

Thanks for that.

How much slower does it get??

That is all I can find. I have said it before and I'll say it again, PN's products are overly complicated and confusing and they need to sort it.

http://www.plus.net/support/broadband/network/sustainable_usage_guide.shtml

Remember the 4GB limit is your real limit and that anything after that is considered abnormal I think. It still doesn't say the speeds you will get.

Edited by rsharma (Fri 25-Aug-06 23:44:18)

Here it is:

Exceeding maximum monthly peak-time usage - first occasion
If you exceed the maximum monthly peak-time usage for your product, the following restrictions will apply to your service until your next billing date.

All Internet activities will be available at speeds up to 128Kbps at all times.

You can have the restrictions lifted immediately if you upgrade to a product with a higher peak-time usage allowance.

Exceeding maximum monthly peak-time usage - second occasion
If you should exceed the maximum monthly peak-time usage for the same product on a second occasion, the same restriction will be applied. However, they will only be lifted if you upgrade to a product with a higher usage allowance **.

This 'two-strikes' process is repeated each time that you upgrade to an account with a higher peak-time allowance.

That really depends on how much others are using it at the time generally.

Andrew

In reply to:

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As you'll see from http://www.plus.net/support/broadband/network/traffic_management.shtml you've got 4GB "peak time" transfer allowance.

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Unfortunately, that link is now incorrect, for the premier packages at least. The peak time usage was recently upgraded and the frightening nightmare that is plusnet website navigation means they couldn't find the page to update that to reflect the upgrades.

With all the planned changes that are going ahead at Plusnet, I hope they improve the website so I can find the info I want in less than 20 clicks.

Is it wrong? It's the page which is linked to from the Premier product info (and also the Plus product info) on the portal.

You're right though, it (the product spec listing) does need to be simplified, and stuff needs to be a lot easier to find on the portal, rather than being a maze (much like their tickets and phone system...)

It's the right page..just the info is wrong. The terms of the Premier package now allow a maximum 30Gb/month at peak times. That page says it's still 20Gb. The Plusnet navigation is so out of control that they probably couldn't find their own way back to modify it..lol

I think the navigation nightmare is as a result of adding pages everytime they come up with a new initiative. There has to come a time when you say no more and redisign the site. That time passed a good while ago..lol

The website is right for Premier as per the email sent out about the 27th July....

News about your broadband service.

Your broadband comes with a peak time usage allowance of 15GB each month. We're going to increase the peak time usage allowance you get to 20GB on the 1st August. Your peak time usage allowance is the amount of data you can download or upload each month during peak hours of 4pm to midnight.

Summary
-------
Current usage allowance per month: 15GB
NEW ALLOWANCE from 1st August: 20GB
Any change to price or contract? No

This increase won't cost you any more or change your contract - it's a completely free upgrade. You'll be able to see your new allowance on the View My Usage pages from 1st August 2006.

There are 3 reasons that our costs are lower and we can pass the benefit on to you.

A) We

Scooby

aaaaah...ok..my memory is failing me!! They told me that would be the last thing to go..