|
|
|
This morning I am unable to access any part of Plusnet or collect E-mail going through Plusnet. Everwhere else is fine, is this an isolated problem i.e East Sussex, or is it wide spread?
|
|
|
|
Exactly the same problems here - in York
|
|
|
It looks as though something's gone down at PN.
Access was fine until about 7:30 this morning. There is a service status here about planned network maintenance - maybe it's gone pear shaped somewhere?
plusnet BBYW Pro
|
|
Register (or login) on our website and you will not see this ad.
|
|
|
|
I've just posted in the Madasafish forum - same problems.
I'm in E Sussex too!
|
|
|
|
Thanks for the replies. It looks pretty wide spread from Eastbourne to York!!
|
|
|
It looks pretty wide spread from Eastbourne to York!!
...to Scotland too!!!
I think it must be something at their data centre in Sheffield if it's affecting access to PN sites.
plusnet BBYW Option 2
|
|
|
|
It's affecting Madasafish, Waitrose & Greenbee as well!
|
|
|
Thanks for the replies. It looks pretty wide spread from Eastbourne to York!!
You can make that Eastbourne to North of Scotland!!
|
|
|
|
Problems here too in Staines
Internet seem degraded
No sending or receiving mail
No portal
|
|
|
Yep, same in Brentwood, Essex.
No access to Plusnet customer Websites either...
** Edit - Actually, looks like it's all just come back @ 08:44 - for me, at least....
Wonder if it was over-running engineering work:
**QUOTE**
Planned network maintenance - Wednesday 10th June 5.30am-7.30am
When's this work happening?
Tomorrow morning.
What does it affect?
Routing between our data centres.
How long will it take?
Up to two hours.
What does the work involve?
We need to configure the routing for a new data suite in Sheffield.
Is it likely to cause problems?
No customer impact is expected.
**UNQUOTE**
Edited by pawhe955 (Wed 10-Jun-09 08:49:32)
|
|
|
Hi all,
We've had some issues at one of the Sheffield data centres, sorry about all the hassle.
Our internal systems are back up now, and engineers are on site and investigating (service status will be going up shortly now we have access) but the majority of the services hosted there are still down - email and FTP/homepages - unfortunately.
We'll post updates but we'd also advise keeping an eye on the service status at http://status.plus.net or possibly the twitter feed at http://twitter.com/plusnet
Sorry for the hassle,
|
|
|
Somerset too, email probs, seems to be settling down.
EDIT: No, still getting send receive errors.
Paperless office - Never! | Wireless home - April 2004.
E6550 2 x 2.33ghz, 1333mhz FSB / 4096MB memory / WD Raptor 80GB @ 10,000rpm / WD Caviar 320GB @ 7200rpm / 8600GTS / X-Fi Xtreme Music / XP Professional SP3
ISP: plusnet Pro - 7616Kbps / 448Kbps
"The reasonable man adapts himself to the world;
the unreasonable man persists in trying to adapt
the world to himself. Therefore, all progress
depends on the unreasonable man." Shaw, 1903.
Edited by 50pence (Wed 10-Jun-09 09:06:42)
|
|
|
Everything is fine here in Sunny Pembrokeshire!! 
|
|
|
http://usertools.plus.net/status/archive/1244620808.htm Data Centre Outage (56915)
Posted on: Wednesday 10 June 2009, 09:00
We are currently experiencing a routing problem affecting one of our core data centres in Sheffield.
This is causing problems for customers attempting to access our websites, their email accounts or their hosted webpages/FTP server space. It is also affecting access to internal systems for our support centre.
Internet connectivity and DNS should not be affected.
Our engineers are onsite working to restore service and further details will be provided as they become available.
Sorry for any problems this is causing you.
Kind Regards,
Bob Pullen
Customer Support
|
|
|
One can sign up to receive service reports at
http://usertools.plus.net/status/email.php
this way you can check to see if you are one alone or part of a major problem.
however you may need a back up dial up connection to get to your mail box if the ADSL network is significantly GordonBrowned
|
|
|
One can sign up to receive service reports at
http://usertools.plus.net/status/email.php
this way you can check to see if you are one alone or part of a major problem.
however you may need a back up dial up connection to get to your mail box if the ADSL network is significantly GordonBrowned
I have signed up, but when you cant access e-mails and you are unable to get on Plusnet web pages communications then tend to fail. Considering the fault started at around 0700hrs and the message from Plusnet appeared at 0900hrs its not helpful and this forum seems the only way to find out.
Regarding dial up, When its only Plusnet that's failed and the rest of the web is OK, why bother?
|
|
|
|
Hi guys,
As far as we're aware, everything should be back up and running again.
Apologies for any inconveniences caused.
|
|
|
The best option is to sign up with a non-plusnet email address. Then you should still be able to get the status updates, except in instances where the fault is preventing them being sent in the first place.
"If I have not seen as far as others, it is because giants were standing on my shoulders."
|
|
|
One can sign up to receive service reports at
http://usertools.plus.net/status/email.php
this way you can check to see if you are one alone or part of a major problem.
however you may need a back up dial up connection to get to your mail box if the ADSL network is significantly GordonBrowned
I have signed up, but when you cant access e-mails and you are unable to get on Plusnet web pages communications then tend to fail. Considering the fault started at around 0700hrs and the message from Plusnet appeared at 0900hrs its not helpful and this forum seems the only way to find out.
You could subscribe to our Twitter feed? We were posting updates there from about 7.30am onwards.
|
Pages in this thread: 
Print Thread
deleted
