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Standard User rsharma
(knowledge is power) Tue 20-Feb-07 11:23:55
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Re: does requesting a mac......


[re: deleted] [link to this post]
 
In reply to:

In reply to:

Ah, silly me. People were told by PN that this had nothing to do with lack of capacity. Have they changed their mind?


No they weren't.



Are you positive? Certain? No doubt?

I am positive that this was claimed on more than a few occasions...

http://pn-the-truth.blogspot.com/2007/02/not-lack-of-capacity.html

-------------------------------------------------------
Plusnet LLU and Your Rights
Formal Complaints Process
Testing Connection Speeds
Standard User deleted
(deleted) Tue 20-Feb-07 11:27:40
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Re: does requesting a mac......


[re: rsharma] [link to this post]
 
I'm not going to get involved in your petty games, rsharma.

We have stated that additional capacity will improve the speeds currently being seen by Broadband Plus customers. We have also stated that the network is proportioned accordingly for BB+ customers based on that they contribute towards bandwidth.
Standard User rsharma
(knowledge is power) Tue 20-Feb-07 11:41:48
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Re: does requesting a mac......


[re: deleted] [link to this post]
 
No petty games. You made a statement that no such claims were made and I have done nothing more to show that to be false.

How were PN intending to improve the service and deliver it how they were before the changes were made without additional capacity? I think we all know the answer to that one....

-------------------------------------------------------
Plusnet LLU and Your Rights
Formal Complaints Process
Testing Connection Speeds


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Standard User deleted
(deleted) Tue 20-Feb-07 11:43:34
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Re: does requesting a mac......


[re: rsharma] [link to this post]
 
The additional capacity was ordered prior to the changes to BB+ so I would suggest that discussion is immaterial.
Administrator MrSaffron
(staff) Tue 20-Feb-07 12:20:59
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Re: does requesting a mac......


[re: deleted] [link to this post]
 
Why not take this back and forth off line into email or private messages .



Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User rsharma
(knowledge is power) Tue 20-Feb-07 12:22:56
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Re: does requesting a mac......


[re: deleted] [link to this post]
 
In the same way as the removal of capacity was immaterial even though the supposed release by moving people to LLU was the cause for increased allowances?

PN claim that additional capacity is not the solution and yet, today, it is.

-------------------------------------------------------
Plusnet LLU and Your Rights
Formal Complaints Process
Testing Connection Speeds
Standard User deleted
(deleted) Tue 20-Feb-07 12:23:13
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Re: does requesting a mac......


[re: deleted] [link to this post]
 
James can I suggest you ignore these "trouble making" post and just answer those who require help.

I think it's pretty obvious to most people that the increase in the trouble making post since the return of PlusNet to this forum are only designed to drive you away again.
Standard User deleted
(deleted) Tue 20-Feb-07 12:24:33
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Re: does requesting a mac......


[re: deleted] [link to this post]
 
James, how much of an impact will the new capacity improve my current BB+ speeds? Last night my speeds were as low as 37.1kbps, what are they likely to be when it improves?

I know you cannot be exact, but you must have some idea what to expect. New bandwidth wasn't ordered without due preparation and consideration after all - there is a business plan in there.
Standard User rsharma
(knowledge is power) Tue 20-Feb-07 12:24:35
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Re: does requesting a mac......


[re: MrSaffron] [link to this post]
 
I just saw your post and to be clear, when I was typing my last message it wasn't there. I will not post further to this issue in this thread.

-------------------------------------------------------
Plusnet LLU and Your Rights
Formal Complaints Process
Testing Connection Speeds

Edited by rsharma (Tue 20-Feb-07 12:25:15)

Administrator MrSaffron
(staff) Tue 20-Feb-07 13:01:59
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Re: does requesting a mac......


[re: deleted] [link to this post]
 
Going out on a limb, but it is almost impossible to quantify.

I can travel on the M25 for two weeks and average 60mph over 30miles, but this does not mean I will do the same the next day, as how other people drive and accidents can have a big effect.

In Internet terms this means you can predict but chances of being correct are slim, since you don't know if a big MS patch is on its way, or say a live concert is being streamed, or a big news story breaks and everyone is sat listening to streamed audio/video etc

The tendency is always for Internet usage to expand to fill almost any amount of capacity that is thrown at it.


Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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