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Hi Guys,
Sorry to bother you but I'm trying to find a Talk Talk supplied exchange list. I've just entered my number into the Talk Talk checker and it claims that they can supply phone, broadband and TV on my number, however I suspect this is a mistake as it's a small market 1 exchange (PARSON DROVE - 1200 lines).
Is anyone able to confirm that my exchange really has been LLU'd ?
Mike
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Talktalk cover 96% of uk households so it is very possible
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Register (or login) on our website and you will not see this ad.
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Same info as BatBoy - just a bit slower !
EDIT - p.s. - you can still get the TT services without the exchange being LLU'd (just normally not all that advisable).
Edited by deleted (Sun 29-Sep-13 22:02:39)
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lol
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I'm trying to find a Talk Talk supplied exchange list CPW / TalkTalk LLU Exchange List. PARSON DROVE not on it!
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
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Hmmm - thanks. So either the list is out of date or they are offering me BT Wholesale broadband for £2.50 per month (SimplyBroadband).
The speed estimate it gives is only 7.7Mbps which kind of implies it's plain old ADSL rather than ADSL2+ which isn't available until BT install WBC at end of October.
If there is a TalkTalk rep around please could you confirm that you don't have you LLU kit in my exchange.
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The Samknows link I gave you also says no LLU.
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Ignore the samknows links. They took months to update my exchange (and all the ones around) when TalkTalk LLU'd them.
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If WBC is on the way, then I'd have said its likely that TalkTalk LLU was available.
As for confirming, we have no confirmed TalkTalk speedtests from that exchange, which with its size is not a surprise.
Their surcharge for off-net is usually £15/month, so I cannot see them connecting you on SimplyBroadband for £2.50 if it was NOT full LLU
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Well given the world famous reputation of the TalkTalk overseas telephone support staff (rated the worst for how many years ?) it is possible that the OP's situation was not fully covered by "the script" or he got a "lazy" operator and they just gave a standard answer.
Given a choice between believing what SamKnows says and what a random TT phone rep says I know which way my money would go.
TT reps don't seem to visit theses forums very often so, from what I understand you no longer have to be a TT customer to go on their Customer Forums - you could always try registering and asking the question there - the response should be from UK based technical staff.
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Or the OP could check for TTB partial LLU availablity with a reseller?
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WBC is due 31st October 2013 checking a number on that exchange
The TalkTalk website is offering SimplyBroadband on other numbers/postcodes too
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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I've posted on the TalkTalk members site - I'll post back when I get an answer.
TalkTalk certainty don't make it easy to find a list of exchanges they've LLU'd even on the members site!
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Still Market 1 - might be worth checking with Plusnet as an alternative ISP to TalkTalk once the exchange is 21CN WBC enabled, at the end of October, and they might offer "low cost area" Market 2 pricing?
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It will be Market 1 forever, as Ofcom has not updated the list for a couple of years and next set will be Market A and Market B
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Oh yes - I forgot about the A and B thing
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I agree - Sam doesn't always know  . A smallish exhange near me (1800 lines or so) had TT LLU installed - Samknows said not. I knew a TT customer who had gotten a letter to say their service was being improved and price decreasing, which I thought was odd. A few weeks later, TalkTalk sponsored the local village football team and took out a huge advert in the programme, announcing their LLU presence. Samknows was eventually updated.
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Ignore the samknows links. They took months to update my exchange (and all the ones around) when TalkTalk LLU'd them. Maybe if you'd have told them instead of waiting until someone else did, it would have been quicker.
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it is possible that the OP's situation was not fully covered by "the script" or he got a "lazy" operator and they just gave a standard answer. Then the TT website is just as "lazy" as it gives the same £2.50 SimplyBroadband for that area.
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
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The speed estimate it gives is only 7.7Mbps which kind of implies it's plain old ADSL rather than ADSL2+ which isn't available until BT install WBC at end of October.
if it was a resold ADSLMax, then the line profile would be a maximum of 7150 with a speedtest maximum of 6.9mbit. Would they ever give a 7.7mbit estimate on a non-LLU line considering this is impossible?
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take that list with a pinch of salt, my exchange is not listed KIDSGROVE (WMKDG) but has had TalkTalk LLU for years
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if it was a resold ADSLMax, then the line profile would be a maximum of 7150 with a speedtest maximum of 6.9mbit. Would they ever give a 7.7mbit estimate on a non-LLU line considering this is impossible?
When I've checked with ISP's for LLU or 21CN WBC availability at an exchange, in order to get confirmation, I ask for upstream speeds. Often ISP sales don't know the difference between ADSL MAX and ADSL1/2/2+ and on an downstream attenuation of 40dB and greater a downstream throughput estimate might be less than 7Mbps for all modes. Obviously if the upstream estimate is greater than 448Kbps then it will be ADSL1/2/2+ (except of course in the case of MAX Premium.)
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Not sure how that is my job? I was under the impression samknows actively sought out this information from the ISP's themselves rather than relying on people telling them.
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There's a link that says "Spotted an error? Let us know". Guess what it's for.
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my exchange is not listed KIDSGROVE (WMKDG) but has had TalkTalk LLU for years Then what is row 1355 of the CSV? Kidsgrove Staffordshire West Midlands Back to the drawing board  .
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
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No need to be condescending. I emailed them about a previous error (2011 - claimed an exchange was being LLU'd but wasn't) and got no where so whats the point?
Edited by deleted (Thu 03-Oct-13 07:51:11)
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TalkTalk haven't replied - can't even get a straight answer from their online chat folks. Even in a pre-sales situation I have to say the customer experience of this company is not good.
Finally got a definitive answer by checking with a couple of TalkTalk re-sellers - yes the exchange is un-bundled.
Thanks for your help with this - I'm going to try and ask my existing ISP PlusNet to cut me a deal as TalkTalk are nearly £16 per month cheaper for line rental, caller ID + broadband.
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Vivaciti were good back when I was with them on a TalkTalk LLU'd exchange. It might be worth paying off your Plusnet contract early if the difference is that big?
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Parson Drove exchange has been LLU enabled by Talk Talk. As an FYI, Talk Talk will not offer TV service on non-LLU exchanges
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Just as an update I'm staying with PlusNet who despite me being on a Market 1 exchange have cut me a very good deal in return for a 24 month contract which is comparable to TalkTalk - worth bearing in mind if anyone is considering jumping ship.
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But surely Talktalk LLU (up to 24 meg) can potentially give you higher speeds than a plusnet adsl max (up to 8 meg) service AND probably be cheaper? I'm paying TT a fiver a month for broadband and anytime calls (+value line rental), very much doubt that plusnet could match that for an inferior service on my non 21CN exchange.
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The exchange has just been upgraded to WBC so I've been moved onto ADSL2+ so linespeed wise I'm the same as TalkTalk.
The deal I got was £5.99 a month for broadband and evening and weekend calls (+value line rental) which I'm pretty happy with as I don't use the phone much during the day. Plusnet also allow you to continue to use indirect access companies such as 18185 which is useful for cheap international calls.
The equivalent deals I was offered with TalkTalk were £2.50 + expensive calls (SimplyBroadband) or £8.00 per month for broadband and anytime calls. I wasn't offered any other deals by TT.
The migration from PlusNet to TalkTalk LLU would have been fairly significant at £60 (£30 to disconnect from BT and £30 to connect to TalkTalk LLU equipment) so I think on balance I'm pretty happy.
I must also say that I wasn't convinced by the TT Customer Service experience - even when dealing online using the forums I didn't think they were anywhere near as good as PN.
Edited by flanzm (Sun 22-Dec-13 13:52:24)
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