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Standard User lt567
(committed) Thu 23-Apr-26 21:45:20
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2nd Hop Latency


[link to this post]
 
Hello there. I've been with Vodafone about 3 months, and lately particularly at weekends or certain evenings I see a latency spike on my second hop on the network. I've tried to log a case with Voda, and also a complaint but it has been absolutely horrendous. Just repeatedly coming back to things in the house, when everything is actually fine. After two weeks of having the case open it's currently sat with level 3 support who asked for a picture of the ONT tonight.

Sample traceroute to Cloudflare:

Tracing route to security.cloudflare-dns.com [1.1.1.2]

over a maximum of 30 hops:

1 3 ms 3 ms 1 ms 192.168.1.1
2 6 ms 66 ms 5 ms 84.65.128.1
3 8 ms 5 ms 7 ms 63.130.172.37
4 7 ms 7 ms 11 ms 90.255.251.37
5 6 ms 6 ms 8 ms 162.158.32.47
6 9 ms 6 ms 7 ms security.cloudflare-dns.com [1.1.1.2]

Ping -t test:

Reply from 84.65.128.1: bytes=32 time=7ms TTL=63
Reply from 84.65.128.1: bytes=32 time=48ms TTL=63
Reply from 84.65.128.1: bytes=32 time=44ms TTL=63
Reply from 84.65.128.1: bytes=32 time=43ms TTL=63
Reply from 84.65.128.1: bytes=32 time=32ms TTL=63
Reply from 84.65.128.1: bytes=32 time=54ms TTL=63
Reply from 84.65.128.1: bytes=32 time=91ms TTL=63
Reply from 84.65.128.1: bytes=32 time=56ms TTL=63
Reply from 84.65.128.1: bytes=32 time=42ms TTL=63
Reply from 84.65.128.1: bytes=32 time=49ms TTL=63
Reply from 84.65.128.1: bytes=32 time=8ms TTL=63
Reply from 84.65.128.1: bytes=32 time=9ms TTL=63
Reply from 84.65.128.1: bytes=32 time=8ms TTL=63
Reply from 84.65.128.1: bytes=32 time=133ms TTL=63
Reply from 84.65.128.1: bytes=32 time=6ms TTL=63
Reply from 84.65.128.1: bytes=32 time=7ms TTL=63
Standard User Pipexer
(eat-sleep-adslguide) Sun 26-Apr-26 11:21:30
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Re: 2nd Hop Latency


[re: lt567] [link to this post]
 
What are your pings to 8.8.8.8 for example?

If the 2nd hop is tardy at responding to pings, but successive hops are fine, then there may not neccessarily be a problem. If it was, then all hops thereafter would be showing issues.

What impact is it actually having?

Juniper devices tend to do this - it doesn't neccessarily indicate a problem.

Andrews & Arnold Home ::1 on Draytek 2862ac - Why settle for inferior?
Standard User lt567
(committed) Sun 26-Apr-26 17:45:14
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Re: 2nd Hop Latency


[re: Pipexer] [link to this post]
 
Good evening,

I mainly notice it during online gaming and things like that where there is a sudden rubber banding effect for a few seconds.

Ping to 8.8.8.8 are fine from what I see
Pinging 8.8.8.8 with 32 bytes of data:
Reply from 8.8.8.8: bytes=32 time=14ms TTL=119
Reply from 8.8.8.8: bytes=32 time=14ms TTL=119
Reply from 8.8.8.8: bytes=32 time=13ms TTL=119
Reply from 8.8.8.8: bytes=32 time=14ms TTL=119
Reply from 8.8.8.8: bytes=32 time=13ms TTL=119
Reply from 8.8.8.8: bytes=32 time=13ms TTL=119
Reply from 8.8.8.8: bytes=32 time=14ms TTL=119
Reply from 8.8.8.8: bytes=32 time=14ms TTL=119
Reply from 8.8.8.8: bytes=32 time=14ms TTL=119
Reply from 8.8.8.8: bytes=32 time=15ms TTL=119
Reply from 8.8.8.8: bytes=32 time=16ms TTL=119
Reply from 8.8.8.8: bytes=32 time=14ms TTL=119
Reply from 8.8.8.8: bytes=32 time=13ms TTL=119
Reply from 8.8.8.8: bytes=32 time=14ms TTL=119
Reply from 8.8.8.8: bytes=32 time=13ms TTL=119
Reply from 8.8.8.8: bytes=32 time=13ms TTL=119
Reply from 8.8.8.8: bytes=32 time=13ms TTL=119
Reply from 8.8.8.8: bytes=32 time=13ms TTL=119
Reply from 8.8.8.8: bytes=32 time=13ms TTL=119
Reply from 8.8.8.8: bytes=32 time=13ms TTL=119
Reply from 8.8.8.8: bytes=32 time=14ms TTL=119
Reply from 8.8.8.8: bytes=32 time=14ms TTL=119

I also noticed a 160ms spike on BQM at 6AM this morning.


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Standard User jpm
(fountain of knowledge) Sun 26-Apr-26 21:25:50
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Re: 2nd Hop Latency


[re: lt567] [link to this post]
 
There's nothing that stands out here as being an issue, latency to 8.8.8.8 is very stable but perhaps on the high side, though this depends on your physical location.

Edited by jpm (Sun 26-Apr-26 21:26:02)

Standard User candlerb
(knowledge is power) Mon 27-Apr-26 14:22:38
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Re: 2nd Hop Latency


[re: lt567] [link to this post]
 
In reply to a post by lt567:
Hello there. I've been with Vodafone about 3 months, and lately particularly at weekends or certain evenings I see a latency spike on my second hop on the network.

That is absolutely fine - it's a non-problem.

To expand: routers have two parts, a Data Plane which forwards packets, and a Control Plane which handles management.

Traceroute works by manipulating the TTL on outbound packets. When your client sends packets with a TTL of 2, it will be decremented to 1 by the first hop router, and decremented to 0 by the second, at which point the packet needs to be discarded and an ICMP error "Time-To-Live Exceeded" sent back to the sender. That's what traceroute prints; the source address of the packet tells you the router's IP address.

The decrementing of the TTL is performed in hardware (Data Plane), but the sending of the ICMP error message is done by the control plane.

The control plane of the router is just a CPU. It could be doing other things, like processing SNMP messages, or handling routing protocols like IS-IS or BGP. Sending ICMP error messages is very low in its list of priorities. So if it's busy doing other things, the ICMP message will be delayed slightly.

Some routers intentially have rate-limiting on ICMP processing, as an anti-DoS measure. It's possible that when you do this two times in quick succession, the router is intentionally delaying the second ICMP response. Some routers will drop the ICMP response entirely.

However, this has absolutely zero impact on forwarding of packets. If you had been pinging 1.1.1.2 with a TTL higher than 2, then the packet would have passed through the hop 2 router with no additional latency, because it wouldn't touch the control plane at all.

The variable latency when pinging 84.65.128.1 is exactly the same issue. Asking a router to *respond* to an incoming echo request is requiring work of the CPU, and is a very much a low priority task for it. If it's in the middle of handling a complex SNMP query, say, then the CPU scheduler will very likely delay the response. Again, the fact that the CPU is busy from time to time still has no impact on forwarding packets *through* the router, and therefore has zero latency or other impact on reaching any other destination on the Internet.

In reply to a post by lt567:
I've tried to log a case with Voda, and also a complaint but it has been absolutely horrendous. Just repeatedly coming back to things in the house, when everything is actually fine.

And they are entirely correct (well, not that there's a problem in the house, but that this traceroute and ping demonstrates no problem at all). Please don't try to escalate this specific report any further; you'll just be wasting their time and yours.

If you have a problem with gameplay, then report the actual problem with gameplay. You've already showed stable latency to 8.8.8.8. But there may be a problem between Vodafone's network and the network where the gaming server is, or the person you're playing against. That's where they'd need to look.

I wouldn't expect much movement on this from a low-cost provider like Vodafone though.

Edited by candlerb (Mon 27-Apr-26 14:29:10)

Standard User Chrysalis
(legend) Sat 02-May-26 20:06:09
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Re: 2nd Hop Latency


[re: lt567] [link to this post]
 
Intermediate hops with higher latency can be ignored if the last hop is fine, they might be deprioritising pings, it can be worse, some transit routers, completely block pings.

So there is no WAN side problem in my opinion.

Standard User lt567
(committed) Sun 03-May-26 16:27:06
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Re: 2nd Hop Latency


[re: Chrysalis] [link to this post]
 
I don't know what it is then, I only switched to them due to cost. I've been with Sky and Plusnet previous without these issues. I've been with Voda couple of months and got this, but thankfully I'm leaving and won't be going back.
Standard User Pipexer
(eat-sleep-adslguide) Mon 11-May-26 14:37:02
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Re: 2nd Hop Latency


[re: lt567] [link to this post]
 
could be wifi?

Andrews & Arnold Home ::1 on Draytek 2862ac - Why settle for inferior?
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