Hello there. I've been with Vodafone about 3 months, and lately particularly at weekends or certain evenings I see a latency spike on my second hop on the network. I've tried to log a case with Voda, and also a complaint but it has been absolutely horrendous. Just repeatedly coming back to things in the house, when everything is actually fine. After two weeks of having the case open it's currently sat with level 3 support who asked for a picture of the ONT tonight.
Sample traceroute to Cloudflare:
Tracing route to security.cloudflare-dns.com [1.1.1.2]
over a maximum of 30 hops:
1 3 ms 3 ms 1 ms 192.168.1.1
2 6 ms 66 ms 5 ms 84.65.128.1
3 8 ms 5 ms 7 ms 63.130.172.37
4 7 ms 7 ms 11 ms 90.255.251.37
5 6 ms 6 ms 8 ms 162.158.32.47
6 9 ms 6 ms 7 ms security.cloudflare-dns.com [1.1.1.2]
Ping -t test:
Reply from 84.65.128.1: bytes=32 time=7ms TTL=63
Reply from 84.65.128.1: bytes=32 time=48ms TTL=63
Reply from 84.65.128.1: bytes=32 time=44ms TTL=63
Reply from 84.65.128.1: bytes=32 time=43ms TTL=63
Reply from 84.65.128.1: bytes=32 time=32ms TTL=63
Reply from 84.65.128.1: bytes=32 time=54ms TTL=63
Reply from 84.65.128.1: bytes=32 time=91ms TTL=63
Reply from 84.65.128.1: bytes=32 time=56ms TTL=63
Reply from 84.65.128.1: bytes=32 time=42ms TTL=63
Reply from 84.65.128.1: bytes=32 time=49ms TTL=63
Reply from 84.65.128.1: bytes=32 time=8ms TTL=63
Reply from 84.65.128.1: bytes=32 time=9ms TTL=63
Reply from 84.65.128.1: bytes=32 time=8ms TTL=63
Reply from 84.65.128.1: bytes=32 time=133ms TTL=63
Reply from 84.65.128.1: bytes=32 time=6ms TTL=63
Reply from 84.65.128.1: bytes=32 time=7ms TTL=63



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lt567