Technical Discussion
  >> VoIP (e.g. BT Digital Voice, Sky Internet Calls, etc.)


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Standard User Taras
(eat-sleep-adslguide) Sat 12-Jul-25 11:40:01
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Re: One Day When We Switch To Digital Voice.


[re: APTMAN] [link to this post]
 
In reply to a post by APTMAN:
Been talking a lot to both 'Executive' offices.

Basically what I suggest is correct and I can have an independent stand alone BT Digital Voice point put in for

FREE


Except it isn't, because you will pay over the odds for a standard connection over fttp but at copper prices.

In reply to a post by APTMAN:
They said.

' If you are a BT landline-only customer, you should not pay more for the Digital Voice service than you currently pay for your landline.'


but you have fttp. So that should exclude you from it .


In reply to a post by APTMAN:
The fact that we will have a separate BT digital phone system does not mean we will be using it to make calls from at there prices.
Depends how Free PBX goes, we could get another number from AA and have VoIP on my other FTTP.
Early days yet.


With the best caring intent, i just don't understand why you are gunning for a separate digital voice line.

You simply do not need one......
Standard User jpm
(fountain of knowledge) Sat 12-Jul-25 15:04:18
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Re: One Day When We Switch To Digital Voice.


[re: APTMAN] [link to this post]
 
In reply to a post by APTMAN:
The fact that we will have a separate BT digital phone system does not mean we will be using it to make calls from at there prices.
Depends how Free PBX goes, we could get another number from AA and have VoIP on my other FTTP.
Early days yet.
How are you actually planning to use this service since it's presented on a BT phone socket and you'll need to buy extra hardware if you want to integrate it with a PBX or similar?

BT's home phone line service if you have broadband is £30 a month with PAYG call rates, an unlimited plan is £48 so as well as taking up loads of your time while you try and do something unnecessary, you're going to pay an awful lot for it.
Standard User APTMAN
(committed) Sun 13-Jul-25 22:54:45
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Re: One Day When We Switch To Digital Voice.


[re: APTMAN] [link to this post]
 
re .. BT said to me
I can have an independent stand alone BT Digital Voice point > put in < for free

I am not sure why you cannot see the words PUT IN

Yes of coarse I will be paying a Monthly rental.

I pay £28.40 a month now
But
When the ADSL is removed from the copper pair I will qualify for the £18.11 Discount.
If my calculator is correct that will be £10.29 a Month, That's not going to break the bank smile

Re 2 .. BT also said to me.
'If you are a BT landline-only customer, you should not pay more for the Digital Voice service than you currently pay for your landline.'

The clue is in the words 'Land Line Only Customer'
eg with no broadband on the copper pair, The fact I have FTTP with 'A N Other' BT said that did not
matter.

I would think most of you can get a Mobile phone signal

In my office now looking at my phone I have NO Mobile Signal At All.
With the fact we get power cuts, some time for hours.
WE are both classed as Vulnerable do to age, but at the moment fit and well..

So I need a system to call 999 if we need it urgently (Remember NO Mobile Signal !)
Hence a Stand alone BT Digital Voice phone with BBU that will work in a power cut.

If we had a good mobile signal I probably would not need the above.


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Standard User DFScale
(experienced) Sun 13-Jul-25 23:17:58
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Re: One Day When We Switch To Digital Voice.


[re: APTMAN] [link to this post]
 
In reply to a post by APTMAN:
In my office now looking at my phone I have NO Mobile Signal At All.
With the fact we get power cuts, some time for hours.
WE are both classed as Vulnerable do to age, but at the moment fit and well..

So I need a system to call 999 if we need it urgently (Remember NO Mobile Signal !)
Hence a Stand alone BT Digital Voice phone with BBU that will work in a power cut.

If we had a good mobile signal I probably would not need the above.


That is a heck of a lot of effort to get a BBU. You can do the same with an ONT for your whole internet, a router with DV or a router with a separate ATA and the appropriate battery back up.
Standard User jpm
(fountain of knowledge) Sun 13-Jul-25 23:46:47
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Re: One Day When We Switch To Digital Voice.


[re: APTMAN] [link to this post]
 
In reply to a post by APTMAN:
When the ADSL is removed from the copper pair I will qualify for the £18.11 Discount.
If my calculator is correct that will be £10.29 a Month, That's not going to break the bank smile

Re 2 .. BT also said to me.
'If you are a BT landline-only customer, you should not pay more for the Digital Voice service than you currently pay for your landline.'

The clue is in the words 'Land Line Only Customer'
eg with no broadband on the copper pair, The fact I have FTTP with 'A N Other' BT said that did not
matter.


Your line-only discount on the price guide states this:

"Eligibility subject to review. Discount may be removed for BT residential households with a fixed line broadband service from any provider"

https://img01.products.bt.co.uk/content/dam/bt/store...
Standard User Iniltous
(committed) Mon 14-Jul-25 08:10:34
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Re: One Day When We Switch To Digital Voice.


[re: jpm] [link to this post]
 
Why do you think you will benefit from the ‘no broadband’ discount , that is for genuine no broadband from anyone customers, you obviously have FTTP broadband from No One so you don’t qualify, you may be dishonest and lie , falsely claiming you don’t have broadband and hoping there is no way for BT to know of your arrangement with No One , and try to justify your dishonesty by claiming as you don’t have BT broadband you qualify, but it’s no broadband from any vendor not just BT , so you don’t qualify , I’m sure you already knew that , you certainly can’t claim to not know that now , are you sticking your incorrectly calculated figure or do you accept what you should pay ?

As stated repeatedly, the charge for landline only type service on a PAYG basis is currently around a little over £30 a month …hopefully if you try and ‘con’ BT into providing a you with a discount when you don’t qualify for one , they will be wise to that fraud (after all it’s easy using public checkers to see you have an active service on your ONT ) and treat you in the appropriate way

Edited by Iniltous (Mon 14-Jul-25 09:39:34)

Standard User PCJM40
(experienced) Mon 14-Jul-25 08:41:45
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Re: One Day When We Switch To Digital Voice.


[re: Iniltous] [link to this post]
 
To be honest I am not sure exactly what the criteria is for this discount, does anyone know for sure?

Is it

1) No (paid for) broadband active on the circuit providing the telephony service.
2) No (paid for) broadband in the same name as the customer at said address.
3) No (paid for) broadband in any name at said address.
Standard User PCJM40
(experienced) Mon 14-Jul-25 09:03:31
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Re: One Day When We Switch To Digital Voice.


[re: APTMAN] [link to this post]
 
You're clearly a very intelligent person set in your ways so it must be very hard to accept that some of us less intelligent people out here may have a good point. If you're concerned that should you not be around things are to complicate for the wife make provisions for that on your current FTTP. You don't need a standalone DV service to achieve everything you want. You're proposed solution is so over engineered and more costly than a much simpler solution.

Also its not just BT DV that can provide you with a 999 service, my truly FREE Sipgate service has a 999 service.

Always remember the K.I.S.S acronym.

Edited by PCJM40 (Mon 14-Jul-25 09:04:41)

Standard User Iniltous
(committed) Mon 14-Jul-25 09:23:14
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Re: One Day When We Switch To Digital Voice.


[re: PCJM40] [link to this post]
 
In reply to a post by PCJM40:
To be honest I am not sure exactly what the criteria is for this discount, does anyone know for sure?

Is it

1) No (paid for) broadband active on the circuit providing the telephony service.
2) No (paid for) broadband in the same name as the customer at said address.
3) No (paid for) broadband in any name at said address.


From the link provided
* Customers with landline-only (who receive a discount, as they don’t have broadband with us or any other supplier) will not see a change to their prices.

The OP undeniably has broadband from another supplier, TBH , it’s always been pretty clear , you can’t have a BT supplied telephone service / line and have the price discounted if you have any broadband service from anyone else , the discount was recognition of being something of a refusenik regarding broadband, so to lie to benefit from the discount when taking broadband service from someone else is objectionable .
I dare say any argument saying the existing broadband is at my address but it’s my spouse , children , lodgers service that I can’t access etc would still be against the spirit of the restriction and likely accounted for in the T&C’s , even if not specifically mentioned there is a general ‘we refuse the right’ covers any such bogus claim (which the OP has never made anyway )

The ‘no broadband from anyone clearly includes other networks, and is any network the residents can reasonably access , the only grey area is mobile broadband, and generally is accepted as not a disqualification for the discount , but in the OP’s case , they are already using broadband in their name on the Openreach network anyway

Edited by Iniltous (Mon 14-Jul-25 09:34:41)

Standard User Taras
(eat-sleep-adslguide) Mon 14-Jul-25 09:33:36
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Re: One Day When We Switch To Digital Voice.


[re: Iniltous] [link to this post]
 
In reply to a post by Iniltous:
In reply to a post by PCJM40:
To be honest I am not sure exactly what the criteria is for this discount, does anyone know for sure?

Is it

1) No (paid for) broadband active on the circuit providing the telephony service.
2) No (paid for) broadband in the same name as the customer at said address.
3) No (paid for) broadband in any name at said address.


From the link provided
* Customers with landline-only (who receive a discount, as they don’t have broadband with us or any other supplier) will not see a change to their prices.

The OP undeniably has broadband from another supplier, TBH , it’s always been pretty clear , you can’t have a BT supplied telephone service / line and have the price discounted if you have any broadband service from anyone else , the discount was recognition of being something of a refusenik regarding broadband, so to lie to benefit from the discount when taking broadband service from someone else is objectionable , the ‘no broadband from anyone clearly includes other networks, the grey area is mobile broadband, and generally is accepted as not a disqualification, but in the OP’s case , ithey are already using the Openreach network anyway


the other gray area is - is it per person or per property.

i will now sit and 🍿 because, I can't keep on saying this whole thing is nuts. I just can't understand the logic to it
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