Which fibre ISP?

I am currently on O2 ADSL+ but with the arrival of FTTC I want to move to a fibre supporting ISP. I was thinking of going to Zen. Comments on that or any other suggestions? Thx

If you have lots of money then a good place to be.

I'm just as happy on Plusnet FTTC as I was on O2 ADSL2+ and then IDNet FTTC. I went to IDNet cos I was worried about leaving O2 but wanted fibre, but at the end of my 12 months decided I was paying through the nose for little benefit compared BT/Sky/Plusnet.

Thanks for the response. Any other views?

EE fibre broadband, check your speeds with them�

https://broadband.ee.co.uk/home;jsessionid=ED9658777...

Speeds look similar to other fibre providers, not surprisingly. And given their dodgy customer service rep I shall give them a miss. But thanks for the suggestion.

I've decided to go for Plusnet. Its £15 a month cheaper that Zen, and unlimited. So we shall see...

Post deleted by MrSaffron

I'm sure you will like it. Who is your line rental with, and are you moving that to Plusnet as well? If it is with O2 then we need to get a PN rep talking to you as things have occasionally gone wrong with the double move.

If it isn't with O2 then there won't be a problem.

We have strict rules on advertising.

http://forums.thinkbroadband.com/faq_english.php#rules

Post deleted by Ant_ClaranetSOHO

In reply to a post by RobertoS:

I'm sure you will like it. Who is your line rental with, and are you moving that to Plusnet as well? If it is with O2 then we need to get a PN rep talking to you as things have occasionally gone wrong with the double move.

If it isn't with O2 then there won't be a problem.

Thanks. I am taking the fibre only product and keeping my line with BT...

Like I did. See my PM .

Edited by RobertoS (Wed 22-May-13 17:31:18)

Sorry..guys Want to joint with PN Unlimited Calls + Unlimited Fibre Boroadband but am not sure can keep my existing phone number. Any help from PN high rank please. Thanks

Who are your broadband and phone with at the moment?

Hi Thanks for prompt reply. Phone BT, Broadband O2 LLU

No problem with the phone number then .

The only troubles seem to be when the number was originally given you by an SMF (full LLU) supplier or VM, or on a move from O2 if the line rental is also with O2, as PN have a way of doing the latter that can clash with O2's system.

Have been with BT since year 2000. Will PN guarantee that for sure because we have lots of family n friends keep the number. I 200% with you

Any PLusnet Support Team want to add please...

Edited by deleted (Fri 24-May-13 02:30:47)

I assume you read the earlier posts?

There's always a risk when you change phone supplier. Tiny in this case, but I doubt if you will get a guarantee. Whose name is it in, and the broadband? Same or different?

If the phone is in their name and the broadband in yours, then I would expect a problem moving to a bundle in your name. A bundle in their name would work.

You want guarantee? Leave it with BT.

If you want a full TV package with your broadband then unless you have Virgin Media fibre to the node (FTTN), in your area, I suggest Sky. Yikes! Murdock. VM Top speeds. 120Mb/12Mb

Edited by deleted (Fri 24-May-13 07:14:13)

So Plus.net seems like the place to be these days? If I order essentials fibre the only things that it throttles are p2p/usenet and external ftp? I think a 40gb allowance would be plenty for me and the missus and aslong as Xbox Live isnt affected then I think I will place an order.

FTP; Usenet and P2P doesn't sound very safe on 40GB fibre. Have you any idea how much you use on O2?

I don't do gaming, much FTP and no Usenet/P2P but from what I see here even XBox can use a fair bit when you download any games/updates. Unless you do all downloads at night. IIRC uploads are counted as well.

As you are in one of the low-cost areas at least you get the headline prices. The difference between 40/10 and 80/20 is only £2.50pm, which removes the few hours per day of speed restriction anyway. What is the speed estimate you get?

Hi there,

It's as RobertoS says - we can't guarantee I'm afraid as there is a tiny chance there'll be a problem (if there is we can chase it and will do all we can to get it moved over, but we need to set expectation correctly) but it is a tiny chance. You should be absolutely fine though, and we'll definitely keep an eye on it as it goes through.

Must admit I was going to post similarly to RobertoS - if you're going to be streaming video at all I'd recommend thinking about Unlimited as streaming does use a lot of bandwidth. Likewise with downloading, though that's easier to monitor.

If you're just gaming though you should be fine, but bear in mind downloading games/demos on Xbox Live can also be very bandwidth intensive.

Do all these ISPs allow you external SSH access? It's a must for me and their websites aren't great at technical info like that. I would appreciate any advice.

Ok so say I go for the unlimited fibre option, as you both have said I didnt take into account downloads, YouTube and catch up tv, getting a smart tv with these built in features will make it very easy to watch programs that have been missed also counting towards a 40gb allowance with the essentials package, I think unlimited would probably be the best choice.

Would it be recommended to pay the line rental upfront even though it makes a first payment of near 200 big ones.

What would be the savings/benefits over Sky broadband?

Just noticing the benefits Sky seem to only offer 40.9Mbps were as P/N offer 60Mbps.

'Want free activation?

Take fibre broadband, and add one of our phone packages to get free fibre broadband activation.

We'll even include a wireless router worth £40 - just pay for the P&P (£5.99)'

When does this apply, as I said the first payment is for £200 so getting £50 knocked off the price would be helpful.

Edited by deleted (Fri 24-May-13 13:12:28)

I dont use FTP or anything like that, I was just saying what the restrictions are from the link I was given: http://www.plus.net/support/broadband/speed_guide/do...

The speed estimate I get is 60 down 19.5 up. 9.99 for the first 3 months then 19..99 after, so 1p cheaper than Sky.

Hi there,

We don't block any ports on the service, forwarding port 22 to an internal IP shouldn't be a problem (I do it).

Hi there,

If you pay line rental up front it works out that you're paying £10.99 a month rather than the £14.50 you'd pay with Sky (or with ourselves, if you didn't want to take the line rental saver offer). So savings would be £3.51 a month for the year, so 3.51*12= £42.12 over the year.

As for the free fibre activation, as long as you're taking phone as well as broadband from us the fibre activation is free.

Hope that helps.

Ahh I get it, i am still getting charged 49.99 as there is no phone line at the house at the moment.

In reply to a post by orbrey:

Hi there,

If you pay line rental up front it works out that you're paying £10.99 a month rather than the £14.50 you'd pay with Sky

Unless you also pay the Sky line rental up front.

Didn't realise they'd started doing that as well - fair enough. Looks like you need to call them up to get that offer though?

The Broadband StakeHolders Group KPI information sheets for traffic management would cover whether the provider was blocking SSH

Hi, Phone is in my name and missus, Broadband is in mine.Slightly different.Thanks,-

Hi, Thanks for reply. Could you chase the number and how could you ?!

Called O2 yesterday afternoon request a MAC code. Spoke to a nice lady staff and after asked some questions, she said we will send it in 24 hours time so hopely it will arrive on my mail this afternoon. Yea Haaw. . .

Missus contact BT for info to leaving them but they said we have to book it 30 days before otherwise £20 charge for early day. Whoooat ???? It is to loooooong Well what can we do

Edited by deleted (Sat 25-May-13 01:50:19)

Hmm . . . Wait and see. We'll discuss for the good. Thanks,-

We'll place an order to port the number over (as part of the phone move), if that fails for any reason or we're advised of any issues then we'll chase it - that's all I mean.

Hope that helps explain.

In reply to a post by RobertoS:

Like I did. See my PM .

Moving to PN tomorrow. I'm quite excited actually...

Just hope you get a real Openreach engineer, not a contractor. Good luck, whichever .

In reply to a post by RobertoS:

Just hope you get a real Openreach engineer, not a contractor. Good luck, whichever .

Thanks. Did get an Openreach engineer, who was organised and quick. The only issue was that the automated commissioning of the line by PN systems did not happen. It took me an hour to work out it wasn't my fault and call PN. No biggie I suppose but a bit irritating. The engineer told me the line was syncing at 80 Mbps. Here's the speed test results:
http://www.thinkbroadband.com/speedtest/results.html...

Nice .

Don't be too surprised if it drops a little after two days though. It could drop a bit more over time as more people on your cabinet get FTTC.

Ignoring that - enjoy!

In reply to a post by RobertoS:

Nice .

Don't be too surprised if it drops a little after two days though. It could drop a bit more over time as more people on your cabinet get FTTC.

Ignoring that - enjoy!

Thanks. Now I just need a faster PC...