Where and when - updated

New information now displayed on http://www.superfast-openreach.co.uk/where-and-when/

No new information for me sadly

I still get the question mark with "Superfast Fibre is in your area but we can�t tell by your postcode if you can get it right now. Please contact your communications provider, who can check using your phone number"

I've cleared my cache and so on, but no dice.

What sort of information do you get now,

Only update I can see at my end is it now shows the the exchange marker closer to my location and instead of under evaluation I get the following..

Exchange Name: KINGS NORTON

Status: Exploring Solutions
We�re keen to bring Superfast Fibre to your area and are exploring how best to achieve that. We may deliver it as part of our commercial programme, or by working in partnership with your local authority. At the moment you can�t order Superfast Fibre. For more information visit the FAQ section.

Does this mean that FTTC might no be rolled out but an alternative solution will be??

UPDATE: Another exchange near me that was Under Evaluation (Wythall) has also got the same status as mine, So I maybe it means they aren't funding it and seeing if anyone else will...

Edited by mlmclaren (Tue 05-Aug-14 13:24:38)

I get this result (now) on my exchange, where previously it was 'NC'. We have 2 shiny new fibre cabinets next to 2 PCP's in the exchange area, and have had for a month now but, the cabinets aren't powered up and as far as I can tell, the exchange isn't enabled yet either.
My enablement comes under BDUK.

It's a waiting game now!

Paul

Edited by deleted (Tue 05-Aug-14 13:37:27)

In reply to a post by youngsyp:

We have 2 shiny new fibre cabinets next to 2 PCP's in the exchange area, and have had for a month now but, the cabinets aren't powered up and as far as I can tell, the exchange isn't enabled yet either.
My enablement comes under BDUK.

It's a waiting game now!

Paul

Any chance they could be covererd by a different exchange, not the PCP but the NGA Fibre

From a couple of checks I have done it appears that it changes the exchange status depending on the cabinet result � so for a cabinet that is enabled and the sole supply for a postcode the exchange flag shows �accepting orders� (we don�t have any full cabs yet to test that response). Equally if more than one cabinet supplies the postcode it cannot resolve at postcode level

Superfast Fibre is in your area but we can�t tell by your postcode if you can get it right now. Please contact your communications provider, who can check using your phone number. Check out our FAQ for more information.


lol my entire postcode area is exchange only, idiots! They should add the middle finger salute for those in the "never gonna get it " category

To say you are NEVER going to get it because you have Exchange Only is wrong.

The timescale is unknown, certainly some EO is getting improvements and some even getting FTTP.

my status has changed even though it hasnt been mentioned on the BBFN website, the exchange status has been changed from under evaluation to exploring solutions for long stratton.

Hi everyone,

We've done some testing on the new FTTC availability checker and from what we've seen it doesn't seem very accurate.

If anyone is interested, we've published a blog post about our findings in more detail... http://www.evolving-networks.co.uk/blog/fttc/openrea...

Yeah I think all exchnages the where UE have now been changed to that... mines the and all the other UE exchanges I knew od are also showing that.

At my place in Scotland, a large proportion of the lines are EO - some way out of te village have cabinets that serve maybe 10 houses. We have ADSL Max so only up to 8Mbps, ADSL2+ has totally missed the village. Probably over 90% of lines are within 500m of the exchange so most do get near 8 Mbps.

At least the Exchange is now showing as ES - Exploring Solutions.

Was it showing as UE: Under Evaluation... If so I wouldn't get your hopes up for anything soon

I've emailed you as per your blog

It will be interesting to see what solution is chosen for the village in Wiltshire where my sister lives. The entire village, about 50 properties, is on EO line connected to the exchange which is, as far as I can tell, about 2km away by road. ADSL2+ has also bypassed the village. The BT wholesale checker suggests speed of between 4 and 6 Mbps but no one seems to get more than 1.5 - 2 Mbps.

The village is definitely covered by the next phase of the Wiltshire BDUK project starting next year.

@mlmclaren:

I have discussed this with MrSaffron and although just as likely as not, given the relatively small number of properties my exchange serves, the nearest exchange up the road serves even fewer properties and has been enabled. Or so it would seem...

The exchanges mentioned are around 1.5 miles away from the my cab and 100 metres from the other cab (my exchange). Where as the enabled, smaller exchange that's taking orders is 3 miles away from my cab (by road) and 4.5 miles away from the other cab in my exchange area.
And bear in mind they'd need to dig up and lay 4.5 miles (or more) of ducting for the latter where you'd hope the 'my' exchange would have (clear) ducting in place.

Paul

Edited by deleted (Tue 05-Aug-14 15:49:25)

ahh ok so thats been ruled out.

In reply to a post by MrSaffron:

To say you are NEVER going to get it because you have Exchange Only is wrong.

The timescale is unknown, certainly some EO is getting improvements and some even getting FTTP.

I did reply to this but it didnt work or went missing in the internet dark zone.

Im just being realistic. FTTP is no good for my distance without the customer (me) paying thousands.

They dont know what they are doing, simple as that. So never is a fair estimate. I will be a lost statistic with them using 4G (even though we rarely get decen 3G coverage) as next gen broadband coverage done.

Just a shame they cant come clean about it all. Smoke and mirrors.

Still I am more fortunate than my neighbours who are less than 2mb.

The honest answer is that no-one has promised 100% will get superfast yet. EU has a target of 100% with access to 30 Mbps by 2020, but you already have access to 25 Mbps via satellite and likely EU will tick that box again.

In reply to a post by MrSaffron:

The honest answer is that no-one has promised 100% will get superfast yet. EU has a target of 100% with access to 30 Mbps by 2020, but you already have access to 25 Mbps via satellite and likely EU will tick that box again.

Would be nice to see openreach speaking up honesty.

I enquired to the folks in the know (have quoted them elsewhere) they say east ayrshire is commited to 100% coverage blah blah. We get 4G shortly that should tick their box. It really is poor the way they word it all. I asked about satelite and there is no grants or help funding available, that aside 25Mbps isnt gaurenteed thats the best hope ever on a good day. I feel sorry for those across the street from me with speeds like 1mbs.

The pole is in my garden too its like a monolith reminder lol

Nothing new for me, still left in the dark


Exchange Name: WADSLEY BRIDGE
Status: EA
Your area is enabled for Superfast Fibre but your cabinet is not ready yet so you can�t place an order today. It is in our plans to be upgraded and we update this info weekly, so please check back later.

2 years of no information is infuriating

That would need a new PCP and FTTC twin in the village.

In my case, they could put 2 cabinets immediately outside the exchange along with an FTTC twin (or two) and that would give almost everyone access to FTTC.

The information is contradictory for me, the exchange on the map used to say FE with an estimated date Dec 2014. Now says PA (over 6 months and up to 18 months) whilst in the list of exchanges a little further down the page it comes under exchanges coming soon and indicates Dec 2014. Which one, if either, is correct I wonder.

Says UR - Under Review for me.

But I don't believe that. It really means that the CAB is not commercially viable but they haven't got a category for that...


At least when I contacted BTOR high level complaints a month or so ago, I was told that they are aware of the new developments but currently have no plans to enable that CAB, plus previously been told it is not commercially viable by customer services, so I don't believe the status has changed!

Its not on the superfast website but I noted road works this morning and had a look at the Streetworks website, it says "Description: Install 2m of 2 poly ducts in Carriageway,Install 2m of 2 poly ducts in Footway, Provide 1 Provide/Recover 1 NGA Cab and base (1.5m x 0.5m)"

From what I can work out it looks like BT are installing a FTTC cab

That's for MYHLT Cab 42

I might be wrong, but I think this contact form is new, or at the very least, NGA Enquiries rising from the ashes.

Thanks for the link, I didn't catch that, hopefully I can finally get an answer on our problem area after all this time.

In reply to a post by hopkapi:

I might be wrong, but I think this contact form is new, or at the very least, NGA Enquiries rising from the ashes.

I used that before. They never reply! Don't waste your time!

In reply to a post by adslmax:

In reply to a post by hopkapi:

I might be wrong, but I think this contact form is new, or at the very least, NGA Enquiries rising from the ashes.

I used that before. They never reply! Don't waste your time!

+1

I wouldn't say ruled out but, it does seem unlikely (by my logic). Maybe a reinforcing factor is that there is nothing on roadworks.org to indicate the laying of ducting (or clearing) for the next 12 months either.

Paul

Well I filled out the form and got a reply.

Shame its total nonsense and doesn't even take account of anything that's going on, i.e. "Sorry, you are not in a commercially viable area " when there is a new PCP and FTTC twin being installed outside my house.....

Still useless. The map doesn't correspond to the spreadsheets. My exchange is marked as PA on the map, but is in the "Coming Soon" spreadsheets, with a date of Dec 14.

Oh, and there are a couple of FTTC cabs that have just been installed. Still waiting for mine to be done though...

As I am on an long EO line it tells me nothing that I don't already know.


What really annoys me though is there is a BT openreach engineer living about 20 yards from me who has an FTTC connection. He has the same postcode as me and is the only one in the street that has this all the others are EO lines so it doesn't seem fair to me

What's your postcode?

The answer for an exchange can be different to the answer for a specific cabinet because of the way cabinets can be fed their fibre from another exchange area for one.

In reply to a post by BatBoy:

What's your postcode?

IV2 3RU Inverness MacDHui exchange

Hmm, who lives at No 15, I wonder

In reply to a post by BatBoy:

Hmm, who lives at No 15, I wonder

I know who lives at No15

The "Where and When" is giving a questionmark as the response and suggesting checking with providers.

Interestingly if I check my postcode or number (not yet enabled and EO, but cabinets due to be installed this month) or any postcode of number (that is enabled via a cabinet) in the town on BT.com's website it claims no Infinity available yet, and suggests using the postcode checker on the Where and When website. Even for postcodes/numbers that I know can get FTTC, have since signed up and been enabled, and are showing as being able to order on other ISP checkers and the BT Wholesale checker.

Seems a bit daft one BT site points people to the providers to check, and the big name ISP people are likely to check with points them back at the rollout site to use that same checker...

One thing I've noticed, when checking the status for friends, is that the exchange info is still there, but the cabinet info is now missing.
It used to tell me that 'Cabinet 7 is not currently...' or whatever, now the only info is the exchange. That is flagged as CS, as it has been for a year now, and happily tells me it will (might?) be connected in the next six months, with Sept 30th as the proposed date. We've watched that date jump up 3 months at a time.
There is a new cabinet, I've seen it for myself, and power has been connected at the beginning of June. My friends moved home just 4 miles from a 16/6 connection to get 1.2/0.3 and a promise that fibre was on it's way...

My exchange is still not on any of these lists looks like SSHYW won't be getting fibre anytime soon

@jjgreenwood

Are there any cabinets there?

Looks to be an all new build area so might lack cabinets (PCP's) and therefore BT can't do it until they do FTTdp or FTTH.

Edited by deleted (Sun 10-Aug-14 22:32:36)

The exchange info is now modified by your own cabinet status, so if it is enabled it will be AO (assuming not full), if it is in build you'll get the message you had, and also if not planned a different message. If the postcode is served by more than one cabinet it will point you to a CP address checker to enable the serving cabinet to be determined.

think a lot of this is EO , aso think no BDUK monies either as swindon no part of BDUK as i recall

Edited by deleted (Mon 11-Aug-14 08:55:24)

Mildly excited that my Cabinet is Under Review - the general area is fine for fibre so my problem is capacity, as BT chose to install a small cabinet 50-60 years ago when phone lines were first installed. So we now have to live with their ancient decision.

Does anyone have any knowledge of a small cabinets being fibre enabled in the past?

(Small Cab)

In reply to a post by kebabselector:

(Small Cab)

Is it possible that's just an SCP? I see you wrote previously that there's a few hundred people on your cabinet and that box seems a little small. But I could be wrong. It makes little difference to FTTC (the fibre cab is put next to the PCP, but it supplies customers on an SCP just fine if they aren't too far away) though.

Not sure what a SCP is, but it's not the only small cab in our area. Cab 49 is a similar size (link) and not too far from cab 50 and seems to serve a similar amount of properties.

Do you think that small cab is similar in size to this one: http://goo.gl/VxhG5d - obviously yours is an older design, but size possibly similar?

Biggin Lane junction of Bury Road, Ramsey - went live with a fibre twin a week or two back.

In reply to a post by fenlandbroadband:

Do you think that small cab is similar in size to this one: http://goo.gl/VxhG5d - obviously yours is an older design, but size possibly similar?

Biggin Lane junction of Bury Road, Ramsey - went live with a fibre twin a week or two back.

Interesting to see difference in that area compared to here. My area looks to be more populated, however Ramsey looks to be more affluent than Yardley (based on house sizes) so that might explain why they got upgraded!

Edited by kebabselector (Fri 15-Aug-14 16:39:33)

Another difference in areas is that there's no Virgin media coverage at all here in the whole town. Also these cabinets are all part of the local BDUK rollout, which seems to be covering places that maybe would have been ignored by BT elsewhere.

"Fibre availability map revamped to show cabinet level results where an exchange area is enabled." https://twitter.com/Openreach_news

Is anyone actually seeing "cabinet level results" with their postcode search in an enabled area?
I take that to mean it should let you know how many fibre connections there are in your specific cabinet, and therefore how many still left for future connections?

Is that not what Openreach mean? Mine just says "AO" Accepting Orders.

Dave

I was expecting more when they announced this!

I could be wrong - but the "extra detail" just means that rather than saying a whole exchange has FTTC available the results will now be for your location. You don't actually see any more details.

As I said I could be wrong...

Cheers b4dger,

No I'm sure your not wrong, I thought I was maybe expecting too much to get all that info. I misunderstood what they meant by cabinet level rather than exchange level detail. I was thinking it was going to say something like 38 fibre connections used, 62 left till capacity full That would be interesting to see

Must be missing something. The site doesn't show any additional information.

You know a cabinet is full or needs line cards when the checkers remove the available, and idea is the retailers can see this information and should communicate it.

Openreach is learning the retailers want to provide service and take our money, but not do ALL the consumer handling and want Openreach to do more I believe. While also campaigning for Openreach pricing to come down.

In reply to a post by Undisputed:

Must be missing something. The site doesn't show any additional information.

Me neither. Furthermore, my postcode doesn't even put the icon over the correct area. Can't really blame OR for that though!

Paul