Netgear DGN1000

Has the DGN1000 supplied by orange got orange firmware or is it a stock netgear firmware?

Dunno but what does it say at top of Router Status page and how does it compare with what's on Netgear Support pages?

I am not on Orange, (yet) that's why I am asking the question.

Hi Mike, the Netgear DGN1000 wireless N150 router Orange supply has Netgear firmware, the router is NOT locked to Orange, you upgrade the firmware to Version 1.1.00.41 from the Netgear website.

http://support.netgear.com/app/answers/detail/a_id/1...

http://www.netgear.co.uk/home/products/wirelessroute...

http://www.techradar.com/reviews/pc-mac/networking-a...

Does anyone know if the router still belongs to Orange or does it become the customer�s property?

Thanks,

Good to know that Orange haven't messed with it.

I am always sceptical when ISPs stick their own fireware on and prevent flashing back to stock version as this limits the availability of firmware bug fixes etc.

My current DGN1000 N150 has firmware version 2.1.00.37_RG pre-installed and I've had this router since April this year.

The router is still Orange's property, we only 'rent/borrow' them and have to send them back if we leave or have another sent to us for whatever reason.

I have received this morning another DGN1000 router to see if it helps sort out my speed issues (doubtful it will but I'll try anything at mo). I've been sent a letter with the new one to say that if I don't send my original one back straight away, I'll be charged £50 for it.

In reply to a post by jinger:

My current DGN1000 N150 has firmware version 2.1.00.37_RG pre-installed

Sounds specific to Orange; not a Netgear offering.

In reply to a post by XRaySpeX:

In reply to a post by jinger:

My current DGN1000 N150 has firmware version 2.1.00.37_RG pre-installed

Sounds specific to Orange; not a Netgear offering.

That's my thought too.

Having connected my new router, it has firmware version 2.1.00.39_RG pre-installed.

In reply to a post by jinger:

The router is still Orange's property, we only 'rent/borrow' them and have to send them back if we leave or have another sent to us for whatever reason.

I have received this morning another DGN1000 router to see if it helps sort out my speed issues (doubtful it will but I'll try anything at mo). I've been sent a letter with the new one to say that if I don't send my original one back straight away, I'll be charged £50 for it.

Scrap the above. I rang Orange CS as they didn't include a pre paid returns bag like they usually do. Cust Services have told me that the letter is wrong. They no longer request the Netgear DGN1000 routers back, but they do with other models (I presume the Liveboxes?)

In reply to a post by jinger:

In reply to a post by jinger:

The router is still Orange's property, we only 'rent/borrow' them and have to send them back if we leave or have another sent to us for whatever reason.

I have received this morning another DGN1000 router to see if it helps sort out my speed issues (doubtful it will but I'll try anything at mo). I've been sent a letter with the new one to say that if I don't send my original one back straight away, I'll be charged £50 for it.

Scrap the above. I rang Orange CS as they didn't include a pre paid returns bag like they usually do. Cust Services have told me that the letter is wrong. They no longer request the Netgear DGN1000 routers back, but they do with other models (I presume the Liveboxes?)

Hi, thanks for info clarifying the Orange Netgear router ownership, it sounds great a FREE gift from Orange. I upgraded my Orange Netgear DGN1000 router April 2011 to firmware Version V1.1.00.41 and everything works okay. I would advise you do the same, it has many bug fixes and may improve your connection.

I note within the router under [Router Status] it now has�
Router Firmware Version V1.1.00.41_ww
Modem ADSL Firmware Version 3.4.4.0.0.1

http://support.netgear.com/app/answers/detail/a_id/1...

In reply to a post by XRaySpeX:

In reply to a post by jinger:

My current DGN1000 N150 has firmware version 2.1.00.37_RG pre-installed

Sounds specific to Orange; not a Netgear offering.

You're a tad unlucky with the demand for return of router, I'm still getting poor peak time speeds, and I have Orange routers stacking up

Eh? Nobody's asked me to return any routers.

In reply to a post by shrimper1:

You're a tad unlucky with the demand for return of router, I'm still getting poor peak time speeds, and I have Orange routers stacking up

Don't the electrical waste regulations mean that as the supplier they now have to provide you with a means of recycling unwanted electrical equipment, as you're not permitted to dispose of it in domestic waste? Certainly in the spring I got a freepost envelope with a replacement router, though the accompanying letter said they didn't require the return of the old router.

In reply to a post by smurf46:

Don't the electrical waste regulations mean that as the supplier they now have to provide you with a means of recycling unwanted electrical equipment, as you're not permitted to dispose of it in domestic waste? Certainly in the spring I got a freepost envelope with a replacement router, though the accompanying letter said they didn't require the return of the old router.

Who said they are unwanted? ........... they all work

I can confirm that the Orange supplied DGN1000 do have custom firmware.(V2.1.00.39_RG)
I have access to another none Orange version (V1.1.00.35_ww) and up to now the only difference I have seen is that the logs show the mac address of a DHCP request and issued to each of connected devices.
Sun, 2011-11-20 22:03:35 - DHCP IP: 192.168.0.244 to MAC address 00:XX:XX:XX:XX:6D
But who can tell what, or if, there are other changes.
Might it have some phone home functions.?????

I got the same here.... Is there any way of switching to the stock netgear FW does anyone know? Ive tried to do it and i just keep getting a msg saying the FW isn't compatible with the router??

Hi, Orange has changed their policy of supplying the Netgear DGN1000 router.
After 05 May 2011 Orange now only supply the Netgear DGN1000 router with Orange Pre-configured firmware version V2.1.00.39. It seems the router will not overwrite this Orange firmware with the latest Netgear firmware version 1.1.00.41 (For Worldwide users Only).
But I read on the Internet, the Orange firmware version V2.1.00.39 can be over witten with the Netgear firmware version 1.1.00.35 using JTAG, I don�t know how this is done though.

http://en.wikipedia.org/wiki/Joint_Test_Action_Group

http://support.netgear.com/app/answers/detail/a_id/1...
--------------------------------------------------------------
Information from Orange.

If you've received a Netgear DGN 1000 router after 05 May 2011, then you'll have the Pre-configured Netgear DGN 1000 router. These routers can be identified by the presence of a wireless settings sticker at bottom of the router. WiFi security is enabled by default on a Pre-Configured Netgear DGN 1000 router - the default mode is Mixed WPA/WPA2 to maximize compatibility with different operating systems. WiFi security key and SSID are located at the bottom of the router.

http://help.orange.co.uk/orangeuk/support/personal/4...


The new Pre-configured Netgear DGN 1000 router has the latest firmware version - V2.1.00.39_ww. You don't need to upgrade this firmware as it fully supports UMA and Wi-Fi connectivity. They can be identified by the presence of a wireless settings sticker at bottom of the router.
Check which version of firmware is installed on the router:

http://help.orange.co.uk/orangeuk/support/personal/4...

Edited by deleted (Thu 01-Dec-11 11:32:23)

Hmmm strange, received BOTH my Netgear DGN100 routers after May this year and BOTH had no such firmware, both were truely woeful with the initial firmware and only the second one improved with a firmware upgrade (Netgear official), also received a Livebox that I stated I didnt want and would not use. All 3 are now gathering dust in a cupboard since Orange decided to stump up the cash to buy me a lovely new Belkin F5D8635-4 V1. Rock solid Wireless and solid wired performance with no resets,unlike the Netgear routers.

In reply to a post by hairybarsteward:

Hmmm strange, received BOTH my Netgear DGN100 routers after May this year and BOTH had no such firmware, both were truely woeful with the initial firmware and only the second one improved with a firmware upgrade (Netgear official), also received a Livebox that I stated I didnt want and would not use. All 3 are now gathering dust in a cupboard since Orange decided to stump up the cash to buy me a lovely new Belkin F5D8635-4 V1. Rock solid Wireless and solid wired performance with no resets,unlike the Netgear routers.

Hi, thanks for the info on the supplied Orange Netgear DGN1000 router, your experiences with the router and firmware versions you found.
I�ve had no problems with the supplied Netgear DGN1000 router, I do read the wireless range is not good, but I use it only with the Ethernet connection and find it very fast.

My favourite router is the BT Business Hub 2Wire 2700HGV (version 1) flashed with SBC firmware which will give a wireless power setting of 400mW probably the most powerful wireless router.

http://bt2700hgv.tripod.com/021.htm
http://bt2700hgv.tripod.com/002.htm

Good to here you got a decent Belkin router; I�ve always thought Belkin routers poor.

http://www.amazon.co.uk/Belkin-Increased-High-speed-...

I recently joined orange (December) and used the Netgear DGN1000 supplied and its terrible, my wireless connection would barely work, even web sites took ages to load. I initially thought it was the internet connection, but tried connecting to the router via a cable and it worked fine. Decided to use my old Netgear DG834G router and that is absolutely fine.

Orange shouldn't be using this router. Just have a look at these reviews of it on amazon - DGN1000

Edited by astateoftrance (Mon 16-Jan-12 19:05:15)

Thanks for the warning I will check the DGN1000 (if they are still supplying it) very carefully.

Does the DG834G handle ADSL2+ ?
If not you are limiting your connection speed...

Yes it does but my line is not enabled for it, only ADSL Max. There may be a way to fix the problems with the DGN1000 but I didn't see the point as I could use my old router.

Just checked the netgear site and the product spec says "Upgradable to ADSL 2+"
I am running firmware V3.01.38
I think mine is a v2 model (which the above is the latest firmware for)

I have some other spare routers which I can play with, so I will just have to wait and see.

In reply to a post by Mike_Williams:

I think mine is a v2 model

Should be on label underneath.

DG834G v4 with Broadcom chipset is often found to perform best on many ISP's exchange kit and is user tweakable.

Just got a netgear DGN1000 from orange - I have to say that this product is terrible.

I am getting poor wifi connection of 1mbps! disconnecting randomly every 10 minutes. download speeds of 0.99 Mbps

I have tried ethernet connection and it works fine with download speed of 15Mbps and upload 1 Mbps - no problems there.

Contacted orange support who fob me off with "change channel" etc etc. but it is still disconnecting every 10 mins.

Is it faulty, seems that it is just a bad product, Is it worth asking for a replacement from orange??

Download InSSIDer and find a free channel.

used Inssider and have changed the channel numerous times - still the same poor wifi connection

looking at inssider tells me that the router has a "Max rate of 18"

tried on different laptops and adapters - but the same result - disconnecting every 10-20 mins

using ethernet is brilliant but then whats the point of a wireless router??!!

In reply to a post by kam1:

Just got a netgear DGN1000 from orange - I have to say that this product is terrible.

I am getting poor wifi connection of 1mbps! disconnecting randomly every 10 minutes. download speeds of 0.99 Mbps

I have tried ethernet connection and it works fine with download speed of 15Mbps and upload 1 Mbps - no problems there.

Contacted orange support who fob me off with "change channel" etc etc. but it is still disconnecting every 10 mins.

Is it faulty, seems that it is just a bad product, Is it worth asking for a replacement from orange??

Hi, what firmware version does your Orange Netgear DGN1000 wireless router have?

Orange send out two types of this router, one with Orange firmware V2.1.00.39

And one with Netgear firmware 1.1.00.35 this has to upgraded to 1.1.00.41

http://support.netgear.com/app/answers/detail/a_id/1...

firmware V2.1.00.39_RG

Amazon reviews show that this is a really bad product so why do Orange supply this router - it just shows a lack of business sense..

In reply to a post by kam1:

firmware V2.1.00.39_RG

Amazon reviews show that this is a really bad product so why do Orange supply this router - it just shows a lack of business sense..

Hi, that�s tuff! I don�t know why Orange mess around with the firmware, maybe they lock the router to Orange to prevent pilfering.

Fortunately the Netgear DGN1000 wireless router I have from them has the Netgear firmware and works perfectly, Ethernet and wireless.
I did read the wireless reach with this router is poor and I have noticed the router gets very hot.

Orange are trialling a new router. http://help.orange.co.uk/orangeuk/support/personal/6...

Got mine on Friday.

Couldn't update firmware, went through the motions, but still the same version

Have you checked your download speed?

Even though my trusty old DG834G (V2) synced at approx 19000 It's download speed was limited to 8000 (accrding to BT Speed Checker)

DGN1000 gave between 16000 and 18000 speed before and after.

My download speed is 700-750 KB/s from a good server, drops to about half that for several hours during the evening. Think this is pretty good for my line, I am about 2 miles from the exchange. This is on a ADSL Max exchange.

Post your router stats so we can see if you could get more?

Post deleted by astateoftrance

ADSL Link Downstream Upstream
Connection Speed 6976 kbps 448 kbps
Line attenuation 39 db 10.5 db
Noise Margin 5 db 24 db


Is there anything else?

Fine!

You have good Connection Speeds, but are hampered by congestion in network, which is common with resold IPStream ADSL Max. What exchange?

Thanks for checking it out. My exchange is SWQCT