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Standard User deleted
(deleted) Tue 13-Jan-09 13:34:58
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ADSL2+ guaranteed?


[link to this post]
 
Currently I'm on Be, unbundled, and getting 7.4Mbps out a line that BT used to deliver 4Mbps on when I used Plusnet.
Talk Talk's current offer looks like a good opportunity to eliminate BT, with their expensive call plan, from our household.
So.. I filled in the web page at Talk Talk, and today someone phoned me about it. I advised him of my current unbundled status, and that Talk Talk is also present as an LLU on our exchange. However I am slightly dubious about the verbal offer, even though there is a free evaluation month.
Are you guaranteed to use their exchange kit where they are unbundled? Or do they only offer ADSL2+ where you pay their extra sub? Clearly what I don't want to do is move and then find I just end up with an openstream link via BT which would mean back to 4Mbps...
Standard User Recoil
(newbie) Tue 13-Jan-09 16:43:58
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Re: ADSL2+ guaranteed?


[re: deleted] [link to this post]
 
Yes, you will use TalkTalk's equipment providing your exchange has been LLU'ed - which you say it has. Their equipment is ADSL2+ enabled supporting up to 24Mb speeds.

So, in short will will be put on ADSL2+ equipment. However there may be a very small chance that you may not because the exchange is reaching its capacity and TalkTalk need to expand their equipment, which is highly unlikely. If you go to http://www.talktalkmembers.com/content/view/109/149/ you can type in your exchange to see the status of it.

If you join TalkTalk, i suggest you go to www.talktalkmembers.com and register to their forum, the support there is superb, especially if you want the maximum speed your line can handle etc.

Hope this helps.

Recoil

Netgear DG834PN // v1.03.39 // Wireless
TalkTalk // 21695kbps // 1019kbps // FSNR6
Standard User deleted
(deleted) Tue 13-Jan-09 18:44:46
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Re: ADSL2+ guaranteed?


[re: Recoil] [link to this post]
 
Thanks for your reply. My exchange is not listed as having any issues on that page, its status os just 'live'. So...Shall I take the plunge!! Only hassle, hopefully, is having to send my BE router back to them since they demand £100 if you don't...


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Standard User Recoil
(newbie) Tue 13-Jan-09 19:43:19
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Re: ADSL2+ guaranteed?


[re: deleted] [link to this post]
 
I'd go for it. I love TalkTalk, great service and a great price. TalkTalk should send you a free wireless router as part of the package anyway.

Dont forget to sign up to www.talktalkmembers.com forum. The support there is top-notch, they have picked the best staff from the best to manage it.

Recoil

Netgear DG834PN // v1.03.39 // Wireless
TalkTalk // 21695kbps // 1019kbps // FSNR6
Standard User deleted
(deleted) Wed 14-Jan-09 10:07:32
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Re: ADSL2+ guaranteed?


[re: Recoil] [link to this post]
 
In reply to:


I'd go for it. I love TalkTalk, great service and a great price. TalkTalk should send you a free wireless router as part of the package anyway.

Dont forget to sign up to www.talktalkmembers.com forum. The support there is top-notch, they have picked the best staff from the best to manage it.





Couldn't agree more with this posting. Only have had 1 problem since I've been with them. Got it sorted through the forum in no time.
Standard User deleted
(deleted) Wed 14-Jan-09 23:32:01
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Re: ADSL2+ guaranteed?


[re: deleted] [link to this post]
 
The only issue would be if your telephone number was ever a cable phone number. If it ever was then the number is owned by Virgin and number portability problems occur with call termination. In that case you could not get free broadband; you would have to take BTw ADSL Max @ £15pm extra. If the TT website accepts you as a free broadband customer then you are safe.
Standard User deleted
(deleted) Mon 26-Jan-09 13:16:52
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Re: ADSL2+ guaranteed?


[re: deleted] [link to this post]
 
No, no cable out in the leafy suburbs here!
I ordered today. They are claiming 5.4Mbps for me, which suggests they do realise that they will be using ADSL2+ on my line. That's lower than the 7.4Mbps I'm actually getting on this line from Be, but it's reasonable that they will err on the side of caution!

Edited by deleted (Mon 26-Jan-09 13:31:45)

Standard User Recoil
(newbie) Mon 26-Jan-09 19:28:27
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Re: ADSL2+ guaranteed?


[re: deleted] [link to this post]
 
That speed is probably a very rough estimation and on the most stable profile. If you register to the forum - www.talktalkmembers.com - and ask for more speed, it can be done there.

Recoil

Netgear DG834PN // v1.03.39 // Wireless
TalkTalk // 21695kbps // 1019kbps // FSNR6
Standard User deleted
(deleted) Fri 30-Jan-09 17:09:35
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Re: ADSL2+ guaranteed?


[re: Recoil] [link to this post]
 
You can't register there until your account is active but in any case I'll be using my own router and setting my profile myself...

Edited by deleted (Fri 30-Jan-09 17:11:35)

Standard User Recoil
(newbie) Fri 30-Jan-09 22:32:10
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Re: ADSL2+ guaranteed?


[re: deleted] [link to this post]
 
Thats fine. But i mean the profile at TalkTalks end. They can raise and lower Target SNR Margins, switch you from Interleaved to Fastpath etc to give you best possible speed for your line

Recoil

Netgear DG834PN // v1.03.39 // Wireless
TalkTalk // 21695kbps // 1019kbps // FSNR6
Standard User deleted
(deleted) Sat 31-Jan-09 16:09:59
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Re: ADSL2+ guaranteed?


[re: Recoil] [link to this post]
 
I use a Speedtouch with DMT... and Fastpath is no benefit since I don't play games!.
Standard User Recoil
(newbie) Sat 31-Jan-09 18:23:16
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Re: ADSL2+ guaranteed?


[re: deleted] [link to this post]
 
Ok, enough said

R

Recoil

Netgear DG834PN // v1.03.39 // Wireless
TalkTalk // 21695kbps // 1019kbps // FSNR6
Standard User deleted
(deleted) Wed 04-Feb-09 12:44:27
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Re: ADSL2+ guaranteed?


[re: Recoil] [link to this post]
 
My Talk Talk router pack has arrived today. I assumed it would be one of these Huangi ( or whatever) boxes, but it's a Dlink DSL2640R 4 port job.
Mind you I still can't register in the forums. My account number/phone number is unrecognised. Rather silly when there's a part of the forum for provisioning and order issues...

Edited by deleted (Wed 04-Feb-09 13:36:13)

Standard User zyborg47
(eat-sleep-adslguide) Wed 11-Feb-09 23:48:58
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Re: ADSL2+ guaranteed?


[re: deleted] [link to this post]
 
You are crazy, you went from BE to Talk Talk? You could have got cheaper line rental and better phone deals elsewhere, without going to Talk Talk. If it was a choice between BE and Talk Talk, Be would win for me.

Adrian using Linux on his laptop and loves it.

BTBroadbandanywhere type package.
Standard User deleted
(deleted) Thu 12-Feb-09 18:34:38
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Re: ADSL2+ guaranteed?


[re: zyborg47] [link to this post]
 
Not on unbundled exchanges you can't.
Having said that, now I've discovered the poor security within Talktalk's organisation, I won't be using any of their services except for the broadband link itself. Helpdesk staff have access to email passwords!!!!
The broadband link and phone are working well.
Standard User zyborg47
(eat-sleep-adslguide) Fri 13-Feb-09 09:09:45
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Re: ADSL2+ guaranteed?


[re: deleted] [link to this post]
 
In reply to a post by alpine:
Not on unbundled exchanges you can't.
Having said that, now I've discovered the poor security within Talktalk's organisation, I won't be using any of their services except for the broadband link itself. Helpdesk staff have access to email passwords!!!!
The broadband link and phone are working well.


Y&ou got to be very careful with Talk Talk, I know a few people who uses them just for phone calls and the cost of some of their calls are way over the top and also some calls they have not made are on their bills. Talk Talk have this habit of doing things like that. Saying that BT done that to me when I was first with them, that is why I vowed not to go back to Bt, but I did, well broadband only not land line.

Even if I could not get line rental as cheap as Talk Talk, I think I would prefer to pay a bit more and get a decent broadband service. Froe knocks the spots off Talk Talk, but then that is not difficult

Helpdesk staff having your password is not good. when I phoned up BT because they did not send me a password, they had to get a supervisor to get it for me as the helpdesk did not have access to that info.

Our exchange was LLu last year by Talk Talk and to be honest I expected a load of rubbish to come though the door and to be pestered by them, but I had nothing come though the door and only one visit and I told them what I thought of Carphone Warehouse and Talk Talk.

They still tried to get me to change over even after I tld them I was in a 18 month contract with BT and not even half way though. That is easy to solve they said, I could cancel it and pay the fee and would still save.

the other lie they told me is that someone down the road have signed up and will get 5Mbits and I will get it as well. Even with ADSL2+ we would not get 5Mbits here, in fact I expect it would be less than what I get since ADSL2+ don't work so well on long lines.

Hell would have to freeze over before I touch Talk Talk or any other part of the Dunstone empire.

Adrian using Linux on his laptop and loves it.

BTBroadbandanywhere type package.
Standard User shaneosborne
(experienced) Fri 13-Feb-09 13:49:45
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Re: ADSL2+ guaranteed?


[re: zyborg47] [link to this post]
 
I didn't think TT offered speeds upto 24Mb, where is this info, if any?

I am with AOL using TT DSLAM Equipment and to be honest the service is [censored]. I am 100 metres from exchange and use to get 8Mb easy on BT IP STREAM now they moved me to TT Equipment and get no more than 2.2MBs since December 16th. Support staff say no problem. Load of [censored]

______________________________________________
Download Speed: 7815 kbps (976.9 KB/sec transfer rate)

Upload Speed: 332 kbps (41.5 KB/sec transfer rate)
______________________________________________
Antec Nine Hundred Gaming Case
Coolermaster 600w PSU
Samsung SH-S183L 18x Burner Lightscribe SATA
Noctua NH-U12F CPU Heatsink and Fan 120mm
2x GeIL 2GB PC6400 800MHz DDR2 DUAL (4x1GB)
2x Western Digital Caviar SE16 500GB S300 16MB
Retail Nvidia 8800 GTS 640MB GDDR3
Intel Quad Core O/C to 3.2 x4 smile
Standard User deleted
(deleted) Fri 13-Feb-09 14:01:24
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Re: ADSL2+ guaranteed?


[re: shaneosborne] [link to this post]
 
In reply to a post by shaneosborne:
I didn't think TT offered speeds upto 24Mb, where is this info, if any?

I am with AOL using TT DSLAM Equipment and to be honest the service is [censored]. I am 100 metres from exchange and use to get 8Mb easy on BT IP STREAM now they moved me to TT Equipment and get no more than 2.2MBs since December 16th. Support staff say no problem. Load of [censored]

If you are talking line data rates, and you are as far from the exchange as you say you are, then you have a line problem. If you are talking speed tests, then they are often meaningless. If you are talking P2P data rates, then you could well be throttled by TT, and a good thing too!
Standard User shaneosborne
(experienced) Fri 13-Feb-09 16:10:06
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Re: ADSL2+ guaranteed?


[re: deleted] [link to this post]
 
I pay for a service which I don't receive. If I use P2P or not what has that got to do with anything. Just because I use P2P you think I should be penalised. There are legal ways of using P2P.

Ive never heard of a second level tech manager and along with 4 of his staff that didnt know what interleaving, BRAS Profile and a Stuck Profile are until I spoke to these clowns.

If I was to use P2P 24/7 then yes I would agree withthem throttling me but I dont. It all seems strange that since moving my connection on the 16th december and then all these problems started.

So, where is this 24Mb service. Just because the equipment supports it doesnt mean that AOL/TT offer it as a service.

All at AOL/TT are amatuerss from my experience. Cant wait to leave to be honets as I get no help from them to resolve the issue.

______________________________________________
Download Speed: 7815 kbps (976.9 KB/sec transfer rate)

Upload Speed: 332 kbps (41.5 KB/sec transfer rate)
______________________________________________
Antec Nine Hundred Gaming Case
Coolermaster 600w PSU
Samsung SH-S183L 18x Burner Lightscribe SATA
Noctua NH-U12F CPU Heatsink and Fan 120mm
2x GeIL 2GB PC6400 800MHz DDR2 DUAL (4x1GB)
2x Western Digital Caviar SE16 500GB S300 16MB
Retail Nvidia 8800 GTS 640MB GDDR3
Intel Quad Core O/C to 3.2 x4 smile
Standard User deleted
(deleted) Fri 13-Feb-09 16:36:17
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Re: ADSL2+ guaranteed?


[re: shaneosborne] [link to this post]
 
In reply to a post by shaneosborne:
There are legal ways of using P2P.

So it is peer to peer throttling which concerns you. Legal peer to peer use accounts for about about 5% of overall P2P traffic. The other 95% is stolen material.
Standard User shaneosborne
(experienced) Fri 13-Feb-09 16:47:21
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Re: ADSL2+ guaranteed?


[re: deleted] [link to this post]
 
Well Im the 5% then.

Clearly going to get no answers here, must be TT who run these forums also... frown


[CLOSED]

______________________________________________
Download Speed: 7815 kbps (976.9 KB/sec transfer rate)

Upload Speed: 332 kbps (41.5 KB/sec transfer rate)
______________________________________________
Antec Nine Hundred Gaming Case
Coolermaster 600w PSU
Samsung SH-S183L 18x Burner Lightscribe SATA
Noctua NH-U12F CPU Heatsink and Fan 120mm
2x GeIL 2GB PC6400 800MHz DDR2 DUAL (4x1GB)
2x Western Digital Caviar SE16 500GB S300 16MB
Retail Nvidia 8800 GTS 640MB GDDR3
Intel Quad Core O/C to 3.2 x4 smile
Standard User zyborg47
(eat-sleep-adslguide) Fri 13-Feb-09 23:31:34
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Re: ADSL2+ guaranteed?


[re: shaneosborne] [link to this post]
 
Talk Talk is like a lot of ISPs that charges stupid low prices like Plusnet, Tiscali, Orange and a few others, they only want people who browse the net for about a hour or two a day and use emails. If you do a bit of P2P or watch a couple of videos then you have trouble.

Saying that you got to get a decent sync speed to start with.

Adrian using Linux on his laptop and loves it.

BTBroadbandanywhere type package.
Standard User mstombs
(regular) Sat 14-Feb-09 11:34:43
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Re: ADSL2+ guaranteed?


[re: shaneosborne] [link to this post]
 
In reply to a post by shaneosborne:
I didn't think TT offered speeds upto 24Mb, where is this info, if any?


Look for info on the speedboost, this has been official for several months now

Text
1
23
45
67
89
1011
1213
1415
1617
1819
WAN Uptime:      65hr 41min 35sec ("TalkTalk") 
 Modem Status
        Connection Status               Connected
Ds Rate (Kbps)          16304Us Rate (Kbps)          1020
DS Margin               5US Margin               6
DS Line Attenuation             18US Line Attenuation             9
Trained Modulation              ADSL_2plusLOS Errors              0
Peak Cell Rate          2405 cells per secCRC Rx Fast             16932854
CRC Tx Fast             0CRC Rx Interleaved              0
CRC Tx Interleaved              0Path Mode               Fast Path


should probably go back to interleaved due to the bursts of Rx CRC I am getting... but doesn't seem to impact on throughput.

Use the TalkTalkmembers website to get SNR target and path mode set, there are knowlegeable and helpful TT staff there!

Edited by mstombs (Sat 14-Feb-09 11:38:39)

Standard User Fenris
(experienced) Sat 14-Feb-09 12:13:31
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Re: ADSL2+ guaranteed?


[re: zyborg47] [link to this post]
 
they only want people who browse the net for about a hour or two a day and use emails. If you do a bit of P2P or watch a couple of videos then you have trouble.


Oh dear!, more disinformation from you, the service is fine for more than a bit of p2p and video. You need to get a life and take your personal vendetta against TalkTalk elsewhere.

Standard User adebov
(eat-sleep-adslguide) Sat 14-Feb-09 12:57:33
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Re: ADSL2+ guaranteed?


[re: Fenris] [link to this post]
 
In reply to a post by Fenris:
You need to get a life and take your personal vendetta against TalkTalk elsewhere.

Oh come on!
If Adrian took his personal vendettas against Talk-Talk, Sky, ebay and Paypal elsewhere, he'd have nothing to post about wink.

Ade

ADSL2+ with BE
DL Sync Blimey....4707kbps now!
UL Sync 1088kbps

DG834GT with DGTeam firmware
Standard User zyborg47
(eat-sleep-adslguide) Sat 14-Feb-09 19:47:51
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Re: ADSL2+ guaranteed?


[re: Fenris] [link to this post]
 
In reply to a post by Fenris:
they only want people who browse the net for about a hour or two a day and use emails. If you do a bit of P2P or watch a couple of videos then you have trouble.


Oh dear!, more disinformation from you, the service is fine for more than a bit of p2p and video. You need to get a life and take your personal vendetta against TalkTalk elsewhere.


Why is it then that every one I know that have Talk Talk is on naff speeds and yet people that live in the same vacinity on different ISPs have good speeds?

Someone from work live almost next door to the exchange and still only sync at 5Mbits, that is stupid. Maybe whoever put TT equipment in the exchange did not do it right, be cause around their speeds are rubbish

Adrian using Linux on his laptop and loves it.

BTBroadbandanywhere type package.
Standard User zyborg47
(eat-sleep-adslguide) Sat 14-Feb-09 19:53:33
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Re: ADSL2+ guaranteed?


[re: adebov] [link to this post]
 
In reply to a post by adebov:
In reply to a post by Fenris:
You need to get a life and take your personal vendetta against TalkTalk elsewhere.

Oh come on!
If Adrian took his personal vendettas against Talk-Talk, Sky, ebay and Paypal elsewhere, he'd have nothing to post about wink.


I got no vendettas against Sky, Ebay or paypal. I just don't use them and would not trust Paypal or Ebay.

Nothing against Sky apart from having a barney with them this evening, when I phoned on behalf of someone who registered for SkyHD. Puytting the phone down on a customer is not on and they did that twice to my friend, because she wanted to de-register SkyH.D

It don't work very well on a T.V that is not HD, she thought that she could use it as a normal Sky+ box, which you can, but she would still have to pay the Ten pound extra a month or pay full price for the box.

Sorted now, it is amazing what difference someone can make who will not stand being mucked around.

But no I have nothing against Sky, I did use Sky at one point, but it was just not for me, too expensive for what they offer./

TT on the other hand is too cheap for the naff service they offer.

Adrian using Linux on his laptop and loves it.

BTBroadbandanywhere type package.
Standard User deleted
(deleted) Sun 15-Feb-09 04:43:35
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Re: ADSL2+ guaranteed?


[re: zyborg47] [link to this post]
 
sometimes after telling someone in 6 different ways and they still dont get it, the only resort is to put the phone down and try to move on with your day.
So your friend ordered skyHD, then complained cus she got SkyHD?

/me puts phone down.
Standard User zyborg47
(eat-sleep-adslguide) Sun 15-Feb-09 08:35:16
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Re: ADSL2+ guaranteed?


[re: deleted] [link to this post]
 
In reply to a post by Myth:
sometimes after telling someone in 6 different ways and they still dont get it, the only resort is to put the phone down and try to move on with your day.
So your friend ordered skyHD, then complained cus she got SkyHD?

/me puts phone down.


She is a little gullible, she must be Talk Talk talked her into getting a braodbabnd package because it was cheaper than a normal phone package. she have not got a computer.

Ok she now have a X-box, which can use the net.


It was her boyfriend who wanted her to have HD, thinking that the price of the box was good and it would work as a Sky+ box, which it would, but not realising that you got to pay the extra £10 a month for 12 months. Cheaper to go for a normal Sky+ box.


She complained because Sky did not listen, she have every right to cancel the order and it was only a registration anyway. Sky just don't like the idea of people turning them down.
Still sorted now.

Sky is not the only company like it, BT and your great Talk Talk is like it, in fact they are worse, they come to the door step and have a paddy if you tell them to go away and then call you stupid because you don't want to use their service.
They also lie to you as well, telling you about the great speeds we will get up here, I wish.

Adrian using Linux on his laptop and loves it.

BTBroadbandanywhere type package.
Standard User shaneosborne
(experienced) Sun 15-Feb-09 15:04:02
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Re: ADSL2+ guaranteed?


[re: zyborg47] [link to this post]
 
I had someone from TT call at my door the other day saying how are you finding the service now that your exchange has been upgraded. As soon as I started to explain the problems and that everything has got worse they quickly ended the conversation and p!ssed off.

No doubt if I said the service was great they would of tried selling me something. In fact they have probably signed me up to something anyway without my knowledge.

TalkTalk Talk Rubbish

______________________________________________
Download Speed: 7815 kbps (976.9 KB/sec transfer rate)

Upload Speed: 332 kbps (41.5 KB/sec transfer rate)
______________________________________________
Antec Nine Hundred Gaming Case
Coolermaster 600w PSU
Samsung SH-S183L 18x Burner Lightscribe SATA
Noctua NH-U12F CPU Heatsink and Fan 120mm
2x GeIL 2GB PC6400 800MHz DDR2 DUAL (4x1GB)
2x Western Digital Caviar SE16 500GB S300 16MB
Retail Nvidia 8800 GTS 640MB GDDR3
Intel Quad Core O/C to 3.2 x4 smile
Standard User zyborg47
(eat-sleep-adslguide) Sun 15-Feb-09 21:06:27
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Re: ADSL2+ guaranteed?


[re: shaneosborne] [link to this post]
 
In reply to a post by shaneosborne:
I had someone from TT call at my door the other day saying how are you finding the service now that your exchange has been upgraded. As soon as I started to explain the problems and that everything has got worse they quickly ended the conversation and p!ssed off.

No doubt if I said the service was great they would of tried selling me something. In fact they have probably signed me up to something anyway without my knowledge.

TalkTalk Talk Rubbish


I am hoping they got the idea last time they called and never step foot though my gate again. But I will never recommend TT to anyone and I will stop people going to them if I can.

TT tells lies and mislead customers.

I wonder how many people who is talked into a contract with TT realises it cost them to connect, it is 18 months and then if they want to leave and got back to a BT based ISP, it will cost them again. TT sales people hides that, or tries to.

Adrian using Linux on his laptop and loves it.

BTBroadbandanywhere type package.
Standard User Jake_TalkTalk
(newbie) Fri 20-Feb-09 13:20:48
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Re: ADSL2+ guaranteed?


[re: zyborg47] [link to this post]
 
your comments arent very constructive are they? just because you had problems doesnt mean everyone else will... ive had no problems and get 9meg throughput day and night.
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