Faceplate Wiring HEELP!

Hello, we moved in to this house in 2007. We have 4 extension sockets and they don't work. We have the master socket in the living room and my computer is downstairs with it. The socket is NTE5 one however we have another one upstairs. I connected my router to the one upstairs and it does not work. I recently unscrewed the screws and opened the NTE5 and I find the test socket. I also have noticed that the wiring has not been connected to the faceplate. If I connect the wires to the faceplate, will it start working meaning that I can have my router upstair's?

BUMP -_-

6 mins? Patience!

help???????

Is the one upstairs one of the four that don't work?

Well basically the master socket is NTE5 and I have discovered another one upstairs. And yes, all sockets do not work apart for the one downstairs.

Well basically here it is;

Living Room = NTE5 MASTER SOCKET (working telephoneline & internet)

Kitchen = A normal socket. (not working)

Master Bedroom = A normal socket. (not working)

Study room = A normal socket. (not working)

Dining room = A normal socket. (not working)

Small Bedroom = NTE5 Socket? (not working, I recently removed face plate and no wires were connected to face plate.)

I want my router to be in the small bedroom thanks.

Sounds like there might have been a 2nd line in the property at some point, hence the 2nd NTE.

In the back of the working NTE downstairs, is there 'spare' unterminated cable/s ?

you realise it's likely to go slower if you connect up the extensions ?

On the working master, if there are no extensions connected to the removable faceplate then its pretty easy to say thats why the others dont work.

You can connect two extensions to this master faceplate (thats all the IDC jaws will cope with). Daisy chain more if you need them.

IMPORTANT Extensions can affect the speed of your broadband. So only connect pins 2 & 5 and remember that phones at the extensions all need microfilters.

An ADSL faceplate may be a neater solution especially if the ADSL modem can be connected to the master socket

SMALL BEDROOM The room where I want the router to be in!

http://i45.tinypic.com/1zf4z68.jpg - Picture of the socket in the small bedroom.
http://i45.tinypic.com/2qak7kx.jpg - Picture of the thing took removed.
http://i50.tinypic.com/fmo3s.jpg - Picture of the backside of the picture above. Note: no wires are connected to this .
http://i48.tinypic.com/jz8p6s.jpg - Picture of the socket.
http://i47.tinypic.com/65bgip.jpg - Picture of the socket open.
http://i49.tinypic.com/25iowtf.jpg - Picture of close up on wires.

Master Bedroom
http://i48.tinypic.com/2wn9xeu.jpg - Picture of the socket in the master bedroom.
http://i49.tinypic.com/m8fdig.jpg - Picture of socket opened.
http://i46.tinypic.com/2ylpbu1.jpg - Picture of close up on wires.

Note, all other sockets are same like the ones shown in the master bedroom in the picture.

As I've stated in the thread that I have to NTE5's, however I don't. I was temporary blind (lol). By the way Im not really sure..

Here is the socket that only works in the whole house! Here is the phone/broadband connected. Picture: http://i47.tinypic.com/vmyvie.jpg

Please help me in any way you can! Thanks.

Edited by deleted (Thu 26-Jul-12 15:11:30)

Or should I say is the wiring correct in the small bedroom? Like shouldn't it be connected to the first removable plate?

And the socket that works, has what wiring going into the back of it? Which room is that in.

For all we know the property may have previously had two phone lines running to it.

So does this mean that these are not extensions?

Without knowing what the wiring is like behind the socket that does work then one cannot say definitively either way.

http://i50.tinypic.com/fmo3s.jpg

Are there meant to be any wires connected to this?

Only if there are extensions connected to that master socket

If your phone live(s) come into the house above ground, it might be worth having a wander around the outside of the house to see where they enter, and if there's any wiring boxes on the outer skin of the house. Then if possible see the inside of where the wires all go, and see if you can estimate which wires are going where, and doing what.

Regarding your original question, why not try it and see what happens? You can always disconnect them again.

You reckon if I connect wires would it work by any chance?

I have a black wire from outside going through the wall and in to the master socket.

Need some more photo's I'm afraid....

1 of the 'working' socket carefully taken apart, showing what, if anything is connected to the front plate, and a second of what cables and terminations are behind the working socket.

If also you can locate the external feed point, usually grey in colour, and some pictures of the outside and inside of this.

I still reckon the previous owners had two lines, and that the point you wish to be live is fed on a seperate feed cable.

Probably the easiest suggestion, would be to speak to an Openreach engineer you pass and ask if they would mind taking a look. Don't be offended if they say no, they can lose their job if caught doing a 'private'.

In reply to a post by WaqiP:

http://i50.tinypic.com/fmo3s.jpg

Are there meant to be any wires connected to this?

No.

The one that is working you mean, in which case wired fine for a line with a single socket, and others sockets seem even more likely to be a second line now

In reply to a post by WaqiP:

http://i48.tinypic.com/jz8p6s.jpg - Picture of the socket.
http://i47.tinypic.com/65bgip.jpg - Picture of the socket open.
http://i49.tinypic.com/25iowtf.jpg - Picture of close up on wires.

Looks like a NTE5 in the small bedroom (?) with white/blue and blue/white connected to A&B at the back.

No reason to believe that if you created an extension using that faceplate that it would not work.

You need to understand the other wiring, and not end up inadvertently adding a few km of extra wire to the existing phone line by randomly wiringin the other sockets.

In reply to a post by WaqiP:

http://i50.tinypic.com/fmo3s.jpg

Are there meant to be any wires connected to this?

If you connected wires to 2, 3 (optional) and 5 you could run them to an extension socket from the master socket, yes.

This telephone wiring guide might be useful; http://www.tlc-direct.co.uk/Technical/Telecoms/Telep...

You will need the proper tool to connect wires to the removable faceplate on the NTE5 master socket and to extension sockets. A search on eBay for 'IDC tool' will produce many results.

Good luck!

I believe the OP wishes to use an extension socket in the "small bedroom" - are you suggesting that he installs new additional wiring from the working NTE5's faceplate to an extension socket in the "small bedroom"? That would be an easy solution but would however leave a lot of current redundant wiring unused...

If the wiring doesn't go from the master socket to the bedroom then new wiring's going to be needed, isn't it? If the existing wiring isn't where it's wanted then it is redundant, yes.

If there is wiring that goes from the master socket downstairs and from the bedroom socket upstairs to a common and accessible connection point then it may be possible to get both sockets working - one as a master and one as an extension, without running a new cable between them.

In reply to a post by caffn8me:

If there is wiring that goes from the master socket downstairs and from the bedroom socket upstairs to a common and accessible connection point then it may be possible to get both sockets working - one as a master and one as an extension, without running a new cable between them.

But that is the essense of the problem since we don't know how the property is wired and your post, although valid in respect to wiring an extension, doesn't really help with that issue

Hi, May be nothing, but when trying to view your pictures, there is a McAfee warning on your pics - link provided. Do you have any virus etc problems? Cheers, Les.

http://schirmfoto.de/2985a24103

Mcafee is being over cautious

It's fine with norton and loads the pictures nicely

Cheers. Likely not a major problem - but who knows?
Les.

http://i50.tinypic.com/19noew.jpg - As requested, wiring from outside.
http://i48.tinypic.com/29zps8k.jpg - I took the faceplate off from the scoket THAT ONLY WORKS!! from the house. Nothing seems to be connected like no wires to numbers etc.
http://i50.tinypic.com/2eduzh1.jpg - Picture of the faceplate removed.

In reply to a post by WaqiP:

http://i50.tinypic.com/2eduzh1.jpg - Picture of the faceplate removed.

There you can see the test socket

And what do I do to that?

In reply to a post by BatBoy:

In reply to a post by WaqiP:

http://i50.tinypic.com/2eduzh1.jpg - Picture of the faceplate removed.

There you can see the test socket

And what I do to that?

If one day you connect up any extensions to the idc connectors shown here: http://i48.tinypic.com/29zps8k.jpg ,you would remove the faceplate and use the test socket to troubleshoot as necessary.

But at the moment, it's just information only.

I want to know if my extensions work not test. This socket does work so why would I need to test it?

To get your extensions to work, they need to connect to the idc connectors.

In reply to a post by BatBoy:

To get your extensions to work, they need to connect to the idc connectors.

A picture would help coz Im a newbie.

They are the ones above your thumb.

In reply to a post by BatBoy:

They are the ones above your thumb.

So would it mean that my extensions would work if I connect the wires?

Yes, you need a pair connected to T2 and T5

In reply to a post by BatBoy:

Yes, you need a pair connected to T2 and T5

I need to connect it to the removable faceplate?

http://i45.tinypic.com/2znyf0y.png

The picture above is where I connect wires?

Yes

Yes Yes

http://i49.tinypic.com/5cjnl.png

Sorry, I don't know.

In reply to a post by BatBoy:

Sorry, I don't know.

pls help.

Unscrew the rearmost part of the socket that works so that you can look into the wall box behind.

There should be two wires connected to the terminals on the rear of the socket. Leave these connected.

These two wires will be part of a larger cable which may have four, six or eight cores.

Are there any other cables which come into the wall box which aren't connected to anything?

If there are, posting a picture here would be useful.

In the small bedroom, look at the back of the rearmost part of the socket (as in http://i47.tinypic.com/65bgip.jpg) and confirm that there are no wires connected to the screw terminals on the socket. I'm pretty sure there aren't from the picture.

In reply to a post by WaqiP:

http://i49.tinypic.com/5cjnl.png

If that is the working master socket (NTE5) do not remove those screws and mess with the wires at the back!!!

Post deleted by caffn8me

In reply to a post by caffn8me:

In the small bedroom, look at the back of the rearmost part of the socket (as in http://i47.tinypic.com/65bgip.jpg) and confirm that there are no wires connected to the screw terminals on the socket. I'm pretty sure there aren't from the picture.

I don't know if they are connected. I will recheck later.

If they are not connected what must I do?

If they are connected then what?

In reply to a post by 4M2:

In reply to a post by WaqiP:

http://i49.tinypic.com/5cjnl.png

If that is the working master socket (NTE5) do not remove those screws and mess with the wires at the back!!!

Ok

In reply to a post by WaqiP:

In reply to a post by caffn8me:

In the small bedroom, look at the back of the rearmost part of the socket (as in http://i47.tinypic.com/65bgip.jpg) and confirm that there are no wires connected to the screw terminals on the socket. I'm pretty sure there aren't from the picture.

I don't know if they are connected. I will recheck later.

If they are not connected what must I do?

If they are connected then what?

You'll need to find where the other end of the cable goes to whatever. It may come out in the wall box behind the working master socket if you're lucky. That's why you need to pull the working socket out of its box and look for other cables.

Do you own any sort of multimeter which can test for continuity?

In reply to a post by caffn8me:

In reply to a post by WaqiP:

In reply to a post by caffn8me:

In the small bedroom, look at the back of the rearmost part of the socket (as in http://i47.tinypic.com/65bgip.jpg) and confirm that there are no wires connected to the screw terminals on the socket. I'm pretty sure there aren't from the picture.

I don't know if they are connected. I will recheck later.

If they are not connected what must I do?

If they are connected then what?

You'll need to find where the other end of the cable goes to whatever. It may come out in the wall box behind the working master socket if you're lucky. That's why you need to pull the working socket out of its box and look for other cables.

Do you own any sort of multimeter which can test for continuity?

nope

Well, if you're going to start trying to work out which wires go where, if any are behind the working socket, you'll need something.

It needn't be expensive, something like this should work.

I think you basically have two choices at the moment:

1) Get a qualified telephony engineer to come and sort out all the various non-working sockets and connections and thus utilise the existing house wiring.

2) Install an extension (a good quality telephone extension kit) yourself from the current working master faceplate to a socket in the small bedroom - a phone, if required, and the router could then be connected to that socket in the small bedroom. This would at least get you up and running at minimal expense and in due course the house wiring could be thoroughly attended to.

(A third choice might be to keep the router near to the current working master socket and use cat5e cable to connect to the computer in the small bedroom and, again in due course, the house wiring could be thoroughly attended to.)

This thing is a connector bend no.4, the external feed to your house. Carefully remove the screws from the top section, gently unravel the scrum of wires inside and take a nice clear picture please.

In reply to a post by Zarjaz:

This thing is a connector bend no.4, the external feed to your house. Carefully remove the screws from the top section, gently unravel the scrum of wires inside and take a nice clear picture please.

That's a good idea Zarjaz - if, for example, only the orange and white pair are connected to the blue/white and white/blue pair and there are no connections to the green and black pair (and no other complications) that would be a very good indication of the current wiring situation.

If that is how the wiring is currently configured then only the blue/white and white/blue pair will be connected to B&A on the back of the working NTE5 in the living room, thus allowing the efficient use of the extension connections on the back of the faceplate in due course.

Any more ideas? I checked outside and there is only one wire that comes in to the master socket. I have checked all other sockets, and they are wired.

In reply to a post by WaqiP:

Any more ideas? I checked outside and there is only one wire that comes in to the master socket. I have checked all other sockets, and they are wired.

We appreciate that you are inexperienced in this field but what you have written, above, tells us nothing.

The only thing we can deduce from that is there is a cable that originates from underground. Under the external protective hood (that Zarjar asked you to look beneath), at least two wires from the underground feed cable are crimped to two wires of another cable and the latter cable goes through the wall into the NTE5/A, where two wires are connected to the B- & A-terminals.

Please either take a clear photograph of what is present under the external protective hood (which coloured wire of which cable is crimped to what coloured wire of the other cable) or describe in clear detail exactly what you see.

Which fits in with the idea, that the non-working sockets are not wired to anything.

If you want them to be active then new extension wiring needs to be connected, and to be honest I would suggest considering paying a qualified telephone engineer (plenty in the local phone book) to quote you for what you want. Cheaper than paying BT to come out and do it for you.

The new extensions would be run from the removable faceplate (which has nothing connected to it at this time).

Another option is if this is just for phones, is to invest in a decent set of DECT handsets so you can have one in each room.

(that Zarjar asked you to look beneath)

Thanks for the name check burakkucap !

In reply to a post by Zarjaz:

(that Zarjar asked you to look beneath)

Thanks for the name check burakkucap !

D'oh!

The b*cat blames that "mishap" on the lack of sleep, lack of food, various rodents and the neighbours dog -- anything other than to admit to a spot of "brain fade"!

In reply to a post by WaqiP:

Any more ideas? I checked outside and there is only one wire that comes in to the master socket. I have checked all other sockets, and they are wired.

Hi, the links will help you rewire and sort out your telephone network.

http://www.telephonesuk.co.uk/wiring_info.htm

http://www.wppltd.demon.co.uk/WPP/Wiring/UK_telephon...

http://www.rob-r.co.uk/other/UKphonecatwiring.htm

http://www.clarity.it/xcart/product.php?productid=16...