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Thought I would post my line stats here and for future so other can give advice and let me know if I am getting what I shoud.
I reconnected my HG610 modem today for the stats. I still disconnected after about one and a half hours again. I called PN for the DNS and had to set up an IP in windows. Think that has sorted it, as cross fingers, it has stayed connected for 7 or so hours.
This modem does not seem to work on acquire ip automatically.
My stats for about an hour ago. From XP
# xdslcmd info --pbParams
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason: 0
Max: Upstream rate = 12795 Kbps, Downstream rate = 49568 Kbps
Path: 0, Upstream rate = 12799 Kbps, Downstream rate = 49390 Kbps
Discovery Phase (Initial) Band Plan
US: (0,95) (868,1207) (1972,2783)
DS: (32,859) (1216,1963) (2792,3959)
Medley Phase (Final) Band Plan
US: (0,95) (868,1207) (1972,2783)
DS: (32,859) (1216,1963) (2792,3959)
VDSL Port Details Upstream Downstream
Attainable Net Data Rate: 12795 kbps 49568 kbps
Actual Aggregate Tx Power: 6.9 dBm 12.1 dBm
VDSL Band Status U0 U1 U2 U3 D1 D2 D3
Line Attenuation(dB): 5.6 30.1 45.0 N/A 14.9 37.5 57.7
Signal Attenuation(dB): 5.6 29.5 43.8 N/A 14.9 37.5 57.7
SNR Margin(dB): 6.0 6.1 6.1 N/A 6.1 6.1 5.9
TX Power(dBm): -4.3 -12.1 6.4 N/A 8.8 7.9 3.8
#
xdslcmd info --stats
Welcome Visiting Huawei Home Gateway
Copyright by Huawei Technologies Co., Ltd.
ATP> sh
BusyBox v1.9.1 (2009-11-28 11:57:58 CST) built-in shell (ash)
Enter 'help' for a list of built-in commands.
# xdslcmd info --stats
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason: 0
Max: Upstream rate = 12772 Kbps, Downstream rate = 49752 Kbps
Path: 0, Upstream rate = 12799 Kbps, Downstream rate = 49390 Kbps
Link Power State: L0
Mode: VDSL2 Annex B
VDSL2 Profile: Profile 17a
TPS-TC: PTM Mode
Trellis: U:ON /D:ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 6.1 6.1
Attn(dB): 0.0 0.0
Pwr(dBm): 12.1 6.9
VDSL2 framing
Path 0
B: 239 237
M: 1 1
T: 64 52
R: 0 16
S: 0.1546 0.5912
L: 12416 3437
D: 1 1
I: 240 127
N: 240 254
Counters
Path 0
OHF: 10952973 1357412
OHFErr: 250 14
RS: 0 3666863
RSCorr: 0 77
RSUnCorr: 0 0
Path 0
HEC: 726 0
OCD: 0 0
LCD: 0 0
Total Cells: 2578325516 0
Data Cells: 7197692 0
Drop Cells: 0
Bit Errors: 0 0
ES: 174 14
SES: 0 0
UAS: 19 19
AS: 27207
Path 0
INP: 0.00 0.00
PER: 2.47 7.68
delay: 0.00 0.00
OR: 80.83 33.30
Bitswap: 2601 1383
Total time = 7 hours 33 min 47 sec
FEC: 0 0
CRC: 250 0
ES: 174 14
SES: 0 0
UAS: 19 19
LOS: 0 0
LOF: 0 0
Latest 15 minutes time = 3 min 47 sec
FEC: 0 0
CRC: 4 0
ES: 4 0
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
Previous 15 minutes time = 15 min 0 sec
FEC: 0 0
CRC: 11 0
ES: 9 0
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
Latest 1 day time = 7 hours 33 min 47 sec
FEC: 0 0
CRC: 250 0
ES: 174 14
SES: 0 0
UAS: 19 19
LOS: 0 0
LOF: 0 0
Previous 1 day time = 0 sec
FEC: 0 0
CRC: 0 0
ES: 0 0
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
Since Link time = 7 hours 33 min 27 sec
FEC: 0 77
CRC: 250 14
ES: 174 14
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
#
Edited by deleted (Fri 25-Jan-13 01:13:24)
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Given your SNR margin is bang on target, I would say you're getting the max sync rate.
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Thanks but it's not really matching my speed tests is it?
BTW can this modem drop PPP session? I don't really want to switch it off yet, just to change IP address.
May post my stats again later, if it's still connected.
Edited by deleted (Fri 25-Jan-13 01:57:41)
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Register (or login) on our website and you will not see this ad.
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Thanks but it's not really matching my speed tests is it?
BTW can this modem drop PPP session? I don't really want to switch it off yet, just to change IP address.
May post my stats again later, if it's still connected. Are you meaning the HG610 VDSL router? Modems don't handle PPP.
My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 54.0/14.9Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
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49390 *0.96 to remove overheads is 47414 Mbps
So what speed are you wanting to see?
Particularly given that even I do speed tests on a direct 100 Mbps link I don't actually get the 100 Mbps due to other overheads in the Operating System and hardware.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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47414 Kbps = 46.3027344 Mbps
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47414 Kbps = 46.3027344 Mbps
47414 kbps = 47.414 Mbps actually... The k and M are used in their correct 10^3 and 10^6 meanings for linespeed
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The k and M are used ... Did you mean k or K?
jelv
Plusnet user since November 2001
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47414 Kbps = 46.3027344 Mbps
47414 kbps = 47.414 Mbps actually... The k and M are used in their correct 10^3 and 10^6 meanings for linespeed
If you say so, I just googled "convert 47414 kbps to mbps".
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He was referring to TBB's non-standard use of K = 1024 in comms speeds.
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
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Just shows Google does not know everything!
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
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The k and M are used ... Did you mean k or K?
I mean k (kilo)
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He was referring to TBB's non-standard use of K = 1024 in comms speeds.
In which case 47414 Kbps = 48552 kbps = 48.552Mbps
Data rates are straightforward quantities and aren't related to binary.
Alternatively, what's Kelvin got to do with data rates?
As you mention earlier, Google is wrong on this one. See here
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Where did I say K = 1.024k?
F = 1.8 * C + 32 and C = K - 273
giving rise to the new unified thermal linespeeds of Fahrenheit bits per sec (Fbps).
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
Edited by XRaySpeX (Fri 25-Jan-13 22:26:13)
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giving rise to the new unified thermal linespeeds of Fahrenheit bits per sec (Fbps). Commonly used in bob-sleigh racing.
My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 54.0/14.9Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
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I never knew you raced!
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
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You slay me!
My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 54.0/14.9Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
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Can we keep on topic please. (Not aimed at Mr saffron)
I am talking about the ppp session on the modem not the router. No router connected.
I would like it to match my speed tests Mr saffron. Going to do one soon but here is my line stats, now that my modem has been on for a few days. What do you make of them? To many errors or not? Thanks.
Welcome Visiting Huawei Home Gateway
copyright by Huawei Technologies Co., Ltd.
ATP>sh
BusyBox v1.9.1 (2009-11-28 11:57:58 CST) built-in shell (ash)
Enter 'help' for a list of built-in commands.
# xdslcmd info --pbParams
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason: 0
Max: Upstream rate = 12907 Kbps, Downstream rate = 49568 Kbps
Path: 0, Upstream rate = 12799 Kbps, Downstream rate = 49390 Kbps
Discovery Phase (Initial) Band Plan
US: (0,95) (868,1207) (1972,2783)
DS: (32,859) (1216,1963) (2792,3959)
Medley Phase (Final) Band Plan
US: (0,95) (868,1207) (1972,2783)
DS: (32,859) (1216,1963) (2792,3959)
VDSL Port Details Upstream Downstream
Attainable Net Data Rate: 12907 kbps 49568 kbps
Actual Aggregate Tx Power: 6.9 dBm 12.1 dBm
============================================================================
VDSL Band Status U0 U1 U2 U3 D1 D2 D3
Line Attenuation(dB): 5.6 30.1 45.0 N/A 14.9 37.5 57.7
Signal Attenuation(dB): 5.6 29.5 43.8 N/A 14.9 37.5 57.7
SNR Margin(dB): 6.3 6.2 6.2 N/A 6.1 6.0 5.9
TX Power(dBm): -4.3 -12.1 6.4 N/A 8.8 7.9 3.8
#
xdslcmd info --stats
Welcome Visiting Huawei Home Gateway
Copyright by Huawei Technologies Co., Ltd.
ATP>xdslcmd info --stats
^
ATP>sh
BusyBox v1.9.1 (2009-11-28 11:57:58 CST) built-in shell (ash)
Enter 'help' for a list of built-in commands.
# xdslcmd info --stats
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason: 0
Max: Upstream rate = 12854 Kbps, Downstream rate = 49568 Kbps
Path: 0, Upstream rate = 12799 Kbps, Downstream rate = 49390 Kbps
Link Power State: L0
Mode: VDSL2 Annex B
VDSL2 Profile: Profile 17a
TPS-TC: PTM Mode
Trellis: U:ON /D:ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 6.0 6.2
Attn(dB): 0.0 0.0
Pwr(dBm): 12.1 6.9
VDSL2 framing
Path 0
B: 239 237
M: 1 1
T: 64 52
R: 0 16
S: 0.1546 0.5912
L: 12416 3437
D: 1 1
I: 240 127
N: 240 254
Counters
Path 0
OHF: 75456186 373223
OHFErr: 1502 127
RS: 0 861126
RSCorr: 0 682
RSUnCorr: 0 0
Path 0
HEC: 4962 0
OCD: 0 0
LCD: 0 0
Total Cells: 582487739 0
Data Cells: 44062053 0
Drop Cells: 0
Bit Errors: 0 0
ES: 1060 125
SES: 0 0
UAS: 19 19
AS: 187418
Path 0
INP: 0.00 0.00
PER: 2.47 7.68
delay: 0.00 0.00
OR: 80.83 33.30
Bitswap: 21092 9644
Total time = 1 days 4 hours 3 min 58 sec
FEC: 0 0
CRC: 1502 0
ES: 1060 125
SES: 0 0
UAS: 19 19
LOS: 0 0
LOF: 0 0
Latest 15 minutes time = 3 min 58 sec
FEC: 0 0
CRC: 1 0
ES: 1 1
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
Previous 15 minutes time = 15 min 0 sec
FEC: 0 0
CRC: 4 0
ES: 2 0
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
Latest 1 day time = 4 hours 3 min 58 sec
FEC: 0 0
CRC: 87 0
ES: 74 19
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
Previous 1 day time = 24 hours 0 sec
FEC: 0 0
CRC: 665 0
ES: 473 50
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
Since Link time = 2 days 4 hours 3 min 37 sec
FEC: 0 682
CRC: 1502 127
ES: 1060 125
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
The GUI is nicer, even if less data. See screen grab here. http://s6.postimage.org/72ov3j5a9/1633_router_stats_...
Edited by deleted (Sat 26-Jan-13 17:45:21)
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The TBB speed test.
http://www.thinkbroadband.com/speedtest/results/id/1...
26/01/13 17:00:27
Speed Down 42907.30 Kbps ( 41.9 Mbps )
Speed Up 9891.51 Kbps ( 9.7 Mbps )
Does it match my stats though.
Edited by deleted (Sat 26-Jan-13 17:02:48)
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Can we keep on topic please. (Not aimed at Mr saffron)
I am talking about the ppp session on the modem not the router. No router connected.
I would like it to match my speed tests Mr saffron. Going to do one soon but here is my line stats, now that my modem has been on for a few days. What do you make of them? To many errors or not? Thanks.
Welcome Visiting Huawei Home Gateway
copyright by Huawei Technologies Co., Ltd.
ATP>sh
BusyBox v1.9.1 (2009-11-28 11:57:58 CST) built-in shell (ash)
Enter 'help' for a list of built-in commands.
# xdslcmd info --pbParams
...
... I repeat - modems don't do PPP.
I add - those are router stats.
My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 54.0/14.9Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
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Right this is my third and last lot of modem, router stats for a bit. I am going to go back to the ECI version later. I will also link to this for future.
Anyone know how to set this modem up to link with a router? just like how the ECI version works. the ECI is auto setup so don't need to mess about with it like the HG610..
Question: If I called PN and wanted to change my IP, would they be able to drop my PPP session from their end? Remember I can't do it my end for a number of reasons.
If not then it would be good to add that option to the members centre. Just press a button saying, drop PPP and you should eb done.
Stats now.
Welcome Visiting Huawei Home Gateway
Copyright by Huawei Technologies Co., Ltd.
ATP>sh
BusyBox v1.9.1 (2009-11-28 11:57:58 CST) built-in shell (ash)
Enter 'help' for a list of built-in commands.
# xdslcmd info --pbParams
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason: 0
Max: Upstream rate = 12888 Kbps, Downstream rate = 49388 Kbps
Path: 0, Upstream rate = 12799 Kbps, Downstream rate = 49390 Kbps
Discovery Phase (Initial) Band Plan
US: (0,95) (868,1207) (1972,2783)
DS: (32,859) (1216,1963) (2792,3959)
Medley Phase (Final) Band Plan
US: (0,95) (868,1207) (1972,2783)
DS: (32,859) (1216,1963) (2792,3959)
VDSL Port Details Upstream Downstream
Attainable Net Data Rate: 12888 kbps 49388 kbps
Actual Aggregate Tx Power: 6.9 dBm 12.1 dBm
============================================================================
VDSL Band Status U0 U1 U2 U3 D1 D2 D3
Line Attenuation(dB): 5.6 30.1 45.0 N/A 14.9 37.5 57.7
Signal Attenuation(dB): 5.6 29.5 43.8 N/A 14.9 37.5 57.7
SNR Margin(dB): 6.3 6.2 6.2 N/A 6.0 5.9 5.8
TX Power(dBm): -4.3 -12.1 6.4 N/A 8.8 7.9 3.8
#
# xdslcmd info --stats
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason: 0
Max: Upstream rate = 12951 Kbps, Downstream rate = 49204 Kbps
Path: 0, Upstream rate = 12799 Kbps, Downstream rate = 49390 Kbps
Link Power State: L0
Mode: VDSL2 Annex B
VDSL2 Profile: Profile 17a
TPS-TC: PTM Mode
Trellis: U:ON /D:ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 5.9 6.2
Attn(dB): 0.0 0.0
Pwr(dBm): 12.1 6.9
VDSL2 framing
Path 0
B: 239 237
M: 1 1
T: 64 52
R: 0 16
S: 0.1546 0.5912
L: 12416 3437
D: 1 1
I: 240 127
N: 240 254
Counters
Path 0
OHF: 118057881 1043573
OHFErr: 5844 208
RS: 0 3728265
RSCorr: 0 3528
RSUnCorr: 0 0
Path 0
HEC: 207697 0
OCD: 0 0
LCD: 0 0
Total Cells: 2020579544 0
Data Cells: 70844627 0
Drop Cells: 0
Bit Errors: 0 0
ES: 1793 203
SES: 9 0
UAS: 19 19
AS: 293233
Path 0
INP: 0.00 0.00
PER: 2.47 7.68
delay: 0.00 0.00
OR: 80.83 33.30
Bitswap: 36936 16926
Total time = 1 days 9 hours 27 min 33 sec
FEC: 0 0
CRC: 5844 0
ES: 1793 203
SES: 9 0
UAS: 19 19
LOS: 0 0
LOF: 0 0
Latest 15 minutes time = 12 min 33 sec
FEC: 0 0
CRC: 9 0
ES: 6 2
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
Previous 15 minutes time = 15 min 0 sec
FEC: 0 0
CRC: 15 0
ES: 8 0
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
Latest 1 day time = 9 hours 27 min 33 sec
FEC: 0 0
CRC: 346 0
ES: 242 27
SES: 0 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
Previous 1 day time = 24 hours 0 sec
FEC: 0 0
CRC: 4083 0
ES: 565 70
SES: 9 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
Since Link time = 3 days 9 hours 27 min 11 sec
FEC: 0 3528
CRC: 5844 208
ES: 1793 203
SES: 9 0
UAS: 0 0
LOS: 0 0
LOF: 0 0
Edited by deleted (Sun 27-Jan-13 22:32:01)
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Just had a look through the telnet commands for the HG612 and don't see anything that could be done that way. As you say, there is no option in the Member Centre. They probably won't take up the suggestion as they supply routers and modem/routers where you can do it.
But?
As dropping and re-establishing your PPP session involves a loss of internet connection, is there any real drawback to just disconnecting the HG610 for say 30 seconds? That would do it, although it obviously involves a re-sync. Or has that already been ruled out for some reason.
My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 54.0/14.9Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
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I asked PN this morning if it is possible to drop PPP their end and apparently, they can't and have not been trained for anything like that.
They have opened a fault as the speed my router is telling me, i'm not getting and that includes what Mr Saffron said about overheads. If should be getting 76mbps why are my speed tests showing between 41 and 44mbps. Not expecting much and they will probably say as normal, it's fine and at PN end too.
I found this last night and just had a mess about with it.
https://docs.google.com/folder/d/0B6wW18mYskvBMTEyNz...
Maybe some people can understand graphs better. From last night and now. Would be good if something like that for the ECI modem. No more of this as HG610 now going off.
http://s6.postimage.org/4pucslqpt/line_stats_L_20130...
http://s6.postimage.org/ohrgurvy9/line_stats_L_20130...
Edit superspeed note. Should be 46-47 mbps and thats with overheads.
Edited by deleted (Mon 28-Jan-13 16:42:37)
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Speed tests show 41 to 44 because that is what you will get if you sync at
Path: 0, Upstream rate = 12799 Kbps, Downstream rate = 49390 Kbps
(copied from the router stats you posted).
Where does anything indicate the modem should get a 76 Meg connection? What was your estimate when you signed up to the service, and how many metres of cable between you and cabinet.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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I have just dropped in on this thread. Why do you think it should be getting 76Mbps? Your sync speed is way below that and your speed tests seem to be pretty close to your actual sync. It looks like you are too far from the cabinet to get higher speeds.
If an engineer comes out for this then you will most likely get charged as on the face of it your line is operating as it should be (according to the stats).
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I asked PN this morning if it is possible to drop PPP their end and apparently, they can't and have not been trained for anything like that.  This isn't surprising. At the moment, the only official equipment options are the engineer installed modems, where you always have the option of rebooting the connected device or pulling the plug between the modem and connected equipment (which should make the PPP session time out quickly).
Even with your HG610 router, you can always reboot the router if there's no way of dropping the PPP session at the command line - though doing this too often may lead to negative consequences from DLM.
They have opened a fault as the speed my router is telling me, i'm not getting and that inclueds what Mr Saffron said about overheads. If should be getting 76mbps why are my speed tests showing between 41 and 44mbps. Not expecting much and they will probably say as normal, it's fine and at PN end too. I'm not the greatest expert on VDSL2 statistics, but the graphs you quoted look sensible to me. You can see the effect of the power mask on the bins up to 512 (where power is limited to avoid crosstalk issues with ADSL2+), then the bit loading follows the signal to noise ratio fairly precisely.
The router shows around 6dB signal to noise ratio margin in each band. That's BT Openreach's target figure - so your line is synchronising at the maximum speed it is capable of: your current 49.2/12.8 sync speeds and no more. This is not regarded as a fault as you have more than 15Mbps downstream, so it's unlikely BT Openreach will be persuaded to do anything about your line.
Predictions are just that - they may differ from real-life experience. Usually the BT checker is on the pessimistic side - in your case, it's been too optimistic. However, you've far exceeded the speed you say you should be getting and appear to be demanding - 76 millibits per second is glacially slow; even a 1970s 110bps acoustic coupler could beat that by a long way. (Hint: in SI prefixes a capital M is mega and a little m is milli).
41-44Mbps speed test results are in line with your 49.2Mbps downstream sync speed. You have no right to demand the predicted speed; it is just a prediction.
Of course, you won't read this reply which attempts to be helpful, because I'm in your ignore list apparently. Your loss.
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Hi there,
feel free to DM me with some means of identifying your account and I'll be happy to run some line diagnostics. Let me know if you have any particular concerns about your connection.
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Where does anything indicate the modem should get a 76 Meg connection?
Sorry that was my mistake. It should of been 46-47 mbps and like you said before. Thats what happens when your rushing about. Lol
Here is a screen grab of my line speed test when I signed up to Plusnet. So you can see for real what PN said. Blocked out number/postcode for security reasons.
http://s6.postimage.org/bww1oh1mp/PN_order_linespeed...
Edited by deleted (Mon 28-Jan-13 16:39:30)
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See my reply to mr saffron. My error. 46-47 is what is should be.
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Then I would say your line seems to be performing as it should be. Was there something else that made you feel it isn't? If not then sit back and enjoy it - if you really want extra speed in future then you could always buy the FTTP upgrade that is coming in the spring
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It should of been 46-47 mbps and like you said before. So what was the point of this thread? Was it just to keep your records? You are getting the speeds promised. There is nowt that PN can or will do; they need their efforts concentrated on the users who do have issues.
P.S. You are actually getting speeds over a billion (10^9) times what you think  .
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
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It was my speed tests that were not mtaching what my line stats said.
As for the cabinet, no way to tell how far it is but I was told by BT openreach it's round the corner from me. Few minutes walk.
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Ray please don't start with that nonsense again, about other issues. It's for both and the clever ones, to give expert opinion on my line. They can close the ticket in a few days if it's not an issue.
Edited by deleted (Mon 28-Jan-13 17:07:04)
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Expert opinion sync is just a few hundred kilo bits per second away from the quoted speed at signup, so no case for investigation of a fault.
Ticket closed
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Your speed tests WILL NEVER match the line stats for reasons we have explained before.
If you want a service where the advertised speed matches the speed that speed tests give, then even spending £1000 a month does not give that guarantee as no provider has control over the PC you are using.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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I think the experts have pronounced... your (end-to-end) speed test results are entirely consistent with the line stats from your VDSL modem, and your line sync speed indicated in the VDSL stats is entirely consistent with the expected speed promised by PlusNet when you signed up. So to answer your original post, everything looks good and there is nothing wrong with the performance of your line.
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It was my speed tests that were not mtaching what my line stats said. That will never happen. You have to allow for the overheads of PTM, PPPoE, IPv4 and TCP, so the TCP throughput measured by a speed test cannot equal the sync speed.
As has been explained ad nauseam, you are buying a contended service so cannot expect full theoretical throughput at all times.
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Lol I will see what PN thinks as well but I will close the ticket if adam comes on here and says the same sort of thing.
Anyway it's been a very long time but some providers used to be able to adjust your profiles, mostly LLU, so what about that? Or no no on BT networks? Forgot what it was now.
Edited by deleted (Mon 28-Jan-13 17:37:02)
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Lol I will see what PN thinks as well How many times do you have to be told the same thing before you believe it?
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So, your speed estimate was 50Mb, accurate to within 1Mb.
Your connection syncs at 49390 Kbps (49.39 Mbps).
That's within the 1Mb.
Your BT IP Profile/BRAS Rate should be approximately 96.79% of the sync speed i.e. around 47.8Mb.
From that, your MAXIMUM throughput speed (at a quiet time with no contention) should be around 94% of IP Profile (around 45Mb).
The TBB & BT speed testers are known to be rather pessimistic.
What throughput speed do you see from www.speedtest.net?
Interleaving is set at fastpath, so your connection must be quite/very stable.
Also, as SNRM is around the target 6dB, there is absolutely no scope for increased speeds.
Is there anything else you would like to know, bearing in mind your original claim of 76Mb speeds being promised?
The fact your connection syncs in excess of 40 Mb confirms you must be on the "up to" 76Mb service - emphasis on the "up to".
Edited by deleted (Mon 28-Jan-13 18:07:53)
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Actually, I think that Superspeed has been treated very badly by Plusnet and the best advice would be to cut his/her losses, pay off the remaining contract and move to a different ISP...
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Great Bald_Eagle1 you are on here as well.  While looking up my modem last night, you came up on a certain computer forum and was giving very detailed advice, about members line stats and what could or could not be achieved, or how fast.
Thanks appreciate it.
I did a speed test about six hours ago. You can see it here http://s6.postimage.org/cnoru9401/BT_speed_test_28_0... It says ip profile 47 today but is mostly on, 44. All my speed test are linked in my profile. Here http://postimage.org/gallery/9fdw07u6/
Results from speedtester.net http://www.speedtest.net/result/2468887688.png
The 76 was a mistake on my part. I am on a 80/20 profile though.
Is there anything else you would like to know, bearing in mind your original claim of 76Mb speeds being promised?
Thanks but can't think of much at the moment. I would like to know if you think DLM has had an effect on my speeds? Not sure if you can tell.
Thanks much appreciated.
Edited by deleted (Mon 28-Jan-13 18:32:40)
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Ok ok you, Mr saffron, Bald_Eagle1 and others are right then. I am not going to get much more than that with my stats.
I can't squeeze anymore out of my line either.
I just hope it don't go down to below 39mbps or less. I'm sure I would be right to complain then. No chance then I will be able to get this then. http://www.productsandservices.bt.com/products/broad...
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Your joking right? That can't be aimed at me.
Edited by deleted (Mon 28-Jan-13 19:29:52)
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Actually as of the spring you almost certainly will be able to get the 160Mbps product. It is FTTP only but BT are planning to offer FTTC customers the ability to upgrade. Only slight issues is that it would probably cost you more than £1500 for the installation charge as you seem to be a fair distance from the cabinet.
Your lone could also drop in speed over time as more people near you get connected as it could increase crosstalk - and whilst you could complain it is very unlikely you would get anywhere as the products are entirely reliant on physics and therefore can't deliver more than is possible for the line.
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Your joking right? That can't be aimed at me.  Linky  .
My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 54.0/14.9Mbps @ 600m. - BQM
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
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LOL - that certainly cheered me up
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Your joking right? That can't be aimed at me.  Linky
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
Edited by XRaySpeX (Mon 28-Jan-13 20:20:40)
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Another fine mess you got in to raymondo.
http://www.youtube.com/watch?v=UKJuEINgxa4
And yes I know what irony is. Now back on topic.
Edited by deleted (Mon 28-Jan-13 22:18:46)
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Not that it really matters but just done a BT ADSL checker test. It's about the same for fibre as PN.
See here http://s6.postimage.org/5lqu820e9/BROADBAND_AVAILABI...
Edited by deleted (Mon 28-Jan-13 23:53:55)
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Well it would be because it's using the same data and the product uses the same infrastructure.
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Not that it really matters but just done a BT ADSL checker test. It's about the same for fibre as PN. PlusNet probably apply a small amount of rounding to the figures obtained from BT.
In the downstream direction, the checker speed is slightly less than you actually manage, but by less than 2Mbps - or around 4%. That's a pretty good prediction.
In the upstream direction, the checker speed was pessimistic - you manage 1.9Mbps more than predicted.
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