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give notice to pn, or will it just expire after a month if it's not used?
cheers
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gives notice if used, just expires if not used.
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thanks 
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Register (or login) on our website and you will not see this ad.
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Are you thinking of leaving? If so why? Maybe we can help with any problems you are having?
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hi
just the speed thing on bb+. it's been a couple of weeks now and it doesn't seem to be getting any better. shame coz i was thinking of signing up with their phone package as well. i'll wait and see what happens over the next couple of weeks or so.
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From a post on the portal forums it appears the extra capacity may be here this week - hang on!
(Also if your 8am to midnight usage is less than 2GB per month, you should consider changing to PAYG, it is and will always be faster than BB+, especially at peak times).
jelv
Plusnet ADSL PAYG Jan 2004 -
Plusnet Dialup Nov 2001 to Jan 2004
Previously Compuserve, BT & LineOne Dialup
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Requesting a MAC Code does not instigate a cancellation request. Your service will continue as per, if the MAC Code expires.
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I think James was so excited because of the news of the new capacity he linked his reply to the wrong post!
jelv
Plusnet ADSL PAYG Jan 2004 -
Plusnet Dialup Nov 2001 to Jan 2004
Previously Compuserve, BT & LineOne Dialup
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Ah, silly me. People were told by PN that this had nothing to do with lack of capacity. Have they changed their mind?
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No they weren't.
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In reply to:
In reply to:
Ah, silly me. People were told by PN that this had nothing to do with lack of capacity. Have they changed their mind?
No they weren't.
Are you positive? Certain? No doubt?
I am positive that this was claimed on more than a few occasions...
http://pn-the-truth.blogspot.com/2007/02/not-lack-of-capacity.html
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I'm not going to get involved in your petty games, rsharma.
We have stated that additional capacity will improve the speeds currently being seen by Broadband Plus customers. We have also stated that the network is proportioned accordingly for BB+ customers based on that they contribute towards bandwidth.
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No petty games. You made a statement that no such claims were made and I have done nothing more to show that to be false.
How were PN intending to improve the service and deliver it how they were before the changes were made without additional capacity? I think we all know the answer to that one....
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The additional capacity was ordered prior to the changes to BB+ so I would suggest that discussion is immaterial.
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Why not take this back and forth off line into email or private messages .
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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In the same way as the removal of capacity was immaterial even though the supposed release by moving people to LLU was the cause for increased allowances?
PN claim that additional capacity is not the solution and yet, today, it is.
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James can I suggest you ignore these "trouble making" post and just answer those who require help.
I think it's pretty obvious to most people that the increase in the trouble making post since the return of PlusNet to this forum are only designed to drive you away again.
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James, how much of an impact will the new capacity improve my current BB+ speeds? Last night my speeds were as low as 37.1kbps, what are they likely to be when it improves?
I know you cannot be exact, but you must have some idea what to expect. New bandwidth wasn't ordered without due preparation and consideration after all - there is a business plan in there.
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I just saw your post and to be clear, when I was typing my last message it wasn't there. I will not post further to this issue in this thread.
Edited by rsharma (Tue 20-Feb-07 12:25:15)
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Going out on a limb, but it is almost impossible to quantify.
I can travel on the M25 for two weeks and average 60mph over 30miles, but this does not mean I will do the same the next day, as how other people drive and accidents can have a big effect.
In Internet terms this means you can predict but chances of being correct are slim, since you don't know if a big MS patch is on its way, or say a live concert is being streamed, or a big news story breaks and everyone is sat listening to streamed audio/video etc
The tendency is always for Internet usage to expand to fill almost any amount of capacity that is thrown at it.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Much of the M25 was increased from 3 lanes to 4 lanes - a 25% increase and within weeks around the Heathrow area was as bad if not worse than ever.
Recently the M3 to M4 stretch was upped to 5 lanes - a 20% increase - and the last few times I've headed that way it seemed significantly improved.
I think the increased capacity will be much the same, it may do diddly squat, it may make a hugh difference.
jelv
Plusnet ADSL PAYG Jan 2004 -
Plusnet Dialup Nov 2001 to Jan 2004
Previously Compuserve, BT & LineOne Dialup
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>The tendency is always for Internet usage to expand to fill almost any amount of capacity that is thrown at it.
Totally agree with that.
That makes the problem bigger when an ISP reduces capacity.
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In reply to:
The tendency is always for Internet usage to expand to fill almost any amount of capacity that is thrown at it.
Unless the allowances offered are in proportion to capacity.
There will still be days when more people decide to download more material at the same time but it should not be a problem on a daily or frequent basis - just as an accident on the a motorway doesn't occur every hour at peak times or even daily thereby causing tailbacks. If the connection does slow frequently it is because the ISP have either got the allowances per package wrong or they don't have sufficient capacity to what they have sold.
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In reply to:
Much of the M25 was increased from 3 lanes to 4 lanes - a 25% increase and within weeks around the Heathrow area was as bad if not worse than ever.
That has more to do with lane discipline than increased traffic.
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... and you think the discipline amongst the BB+ users for only using the product as described is much better?
There are variable speed limits and speed cameras along those sections. They say 50, I drive at 50 and everybody is passing me.
The product is described as not suitable for P2P and people complain about the speed of P2P.
Go figure!
jelv
Plusnet ADSL PAYG Jan 2004 -
Plusnet Dialup Nov 2001 to Jan 2004
Previously Compuserve, BT & LineOne Dialup
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The product is described as not suitable for P2P and people complain about the speed of P2P.
-----
The product description gives the strong impression that BB+ isn't suitable for shifting a lot of data, ie more than 4GB -- regardless of which protocol is used. The warning is about not needing more than 4GB of data rather than not using p2p. Indeed, PN say that BB+ wouldn't suit regular users of p2p but they nonetheless give the impression that modest use of p2p within the 4GB allowance should work fine. Had they made it clear that p2p would be severely throttled under any circumstance, the word "regular" is misleading, as is the inference that the suitability of the product is governed by total data need rather than any particular protocol.
Simon
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Hang on - are you saying it's the fault of the users now?
jelv
Plusnet ADSL PAYG Jan 2004 -
Plusnet Dialup Nov 2001 to Jan 2004
Previously Compuserve, BT & LineOne Dialup
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The majority of people are not complaining about P2P speeds though, are they? If someone was told to move to PAYG to use P2P and Usenet then I would not put forward objections but let's be clear here that this is not what is happening.
Anyway, this thread is discussing BB+ once again so perhaps we should carry on in the previous one: Link
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So a flat denial now becomes
"I'm not going to get involved in your petty games, rsharma."
If you can't win or deal with facts any more just try blustering, spin or some more smoke and mirrors. Well at least we know that PN are good at that.
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or insults
Edited by soundsystem (Tue 20-Feb-07 16:44:37)
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------------------------------------------------------------------------------
If you can't win or deal with facts any more just try blustering, spin or some more smoke and mirrors. Well at least we know that PN are good at that.
------------------------------------------------------------------------------
Or perhaps a bit of that and maybe has some actual customers to deal with and does not have time for a game of semantic tennis.
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I'm sorry! Can you show me where there is a question of semantics?
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You will also notice that no one asked James the question, my statement was made in response to Jelv but James decided to answer it on his own volition.
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So ISP reps are not allowed to correct any factual errors they see in their own forums.
Looks to me like some people are making strenuous efforts to drive the Plusnet reps away again. I hope the moderators recognise what is going on and nip it in the bud.
jelv
Plusnet ADSL PAYG Jan 2004 -
Plusnet Dialup Nov 2001 to Jan 2004
Previously Compuserve, BT & LineOne Dialup
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>So ISP reps are not allowed to correct any factual errors they see in their own forums.
This isn't their forum, it's a TB forum about PlusNet.
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Excuse me, Jelv, but it seems clear you are trying to suggest things to the mods without any basis of facts.
The question I asked you was whether PN had changed their mind about needing extra capacity as not being the solution to the BB+ problems. James voluntarily replied to my question that no such statements were made. He didn't suggest they were made in error. The flat denial was that no such statements were made. Period.
If factual errors had been admitted it would be a different story. It looks to me that some people still want to blame others for the actions of PN and excuse them.
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That's right, it is.
Got anything against the reps posting in it?
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>Got anything against the reps posting in it?
Nope
But what you clearly failed to understand, it is NOT Plusnets forum.
It's a forum ABOUT Plusnet.
Hopefully that's made it clear to you.
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So we also agree that's it is not a forum for any one group of like minded individuals to have their views upheld? Good.
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Let us not over cook this guys and gals.
I tend to think that James was ill advised to make any comments of a personal nature, ....but that goes for anyone posting on the BBS, it raises the temperature and diverts the thread.
It is issues that need to be concentrated on not personalities, so if there are any issues regarding "requesting a MAC" left in this thread go to it, but otherwise best leave it alone I suggest.
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The author of the above post is a thinkbroadband moderator but it does not constitute an official statement on behalf of thinkbroadband.
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oops wrong thread, deleted
Edited by soundsystem (Tue 20-Feb-07 21:16:03)
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"We have stated that additional capacity will improve the speeds currently being seen by Broadband Plus customers. We have also stated that the network is proportioned accordingly for BB+ customers based on that they contribute towards bandwidth."
Additional capacity is only a short term solution to what is obviously a long term problem. It may or may not temporarily alleviate current BB+ problems and allow users to use the product to limits they signed up for. BB+ is obviously not a sustainable product in its current form. What are PN doing to solve the long term problem for BB+ users?
TT
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If you want to discuss the long term future of BB+ this in not the thread.
This is about obtaining a MAC.
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The author of the above post is a thinkbroadband moderator but it does not constitute an official statement on behalf of thinkbroadband.
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