Plusnet Broadband Price

Plusnet are to follow BT of broadband price rise from April 2017. 5-6% increase in broadband.

reference

Taken from Money Saving Expert:-

Increases 2015

Increases 2016

PN seem to put up their prices from September but things can and do change.

Your opinion?
Or secret mouse has whispered it into your ear?

Hey I know this is max and it might be drivel, but to be fair 3 times now I've posted news on here and you've got it on the front page a few days later. It happens a lot that us out here get wind of things first - so be fair

As I said, this is Max though

Edit

Such as this..

http://forums.thinkbroadband.com/sky/f/4525840-looks...

Edited by deleted (Sun 22-Jan-17 13:34:46)

In reply to a post by adslmax:

Plusnet are to follow BT of broadband price rise from April 2017. 5-6% increase in broadband.

Where did you get the figure from? Just from the past? I am sure you are 100% right about the price rise as that's when BT are upping theirs and they have plenty of prep time. But the % figures?

BT Infinity is going up £2.50 a month so based on the £30 a month charge for Inf 2 it's actually 8-9% roughly?

Nothing stopping people saying in private if they want to reveal something interesting, and sources are not revealed

That's true. My source was the Sky website so I guess that's ok

Edited by deleted (Sun 22-Jan-17 18:44:26)

Mine went up by £1, still not over the moon about it, but it could have been worse, the problem is where do you go that is cheaper?
you change provider, you pay the £50 connection fee that seems to be the norm these days that lock you into a long contract and then the provider you have moved to put their prices up and you lose out again. the £50 connection fee sometimes do not make it worthwhile moving.

I do think that BT may find they will lose a few people, I had a phone call yesterday from someone who have been with BT since dial up days and asked me how easy is it to move providers and which would I recommend.
i hate recommending providers, because if it do not work out, they blame me, it have happened.

The cheapest one is vodafone, but it is pretty new and i have not heard good things about them.

In reply to a post by zyborg47:

Mine went up by £1, still not over the moon about it, but it could have been worse, the problem is where do you go that is cheaper?
you change provider, you pay the £50 connection fee that seems to be the norm these days that lock you into a long contract and then the provider you have moved to put their prices up and you lose out again. the £50 connection fee sometimes do not make it worthwhile moving.

I do think that BT may find they will lose a few people, I had a phone call yesterday from someone who have been with BT since dial up days and asked me how easy is it to move providers and which would I recommend.
i hate recommending providers, because if it do not work out, they blame me, it have happened.

The cheapest one is vodafone, but it is pretty new and i have not heard good things about them.

Well I am on £48,99 infinity 2 at the moment. If I called me and recommended a provider in the £50-60 range I would suggest AAISP. I could sleep better knowing they would be ok. Also they don't seem to put prices up so clearly they have it right. 12 month contract agreed.

I guess the £50 fee can be worth it if you get with someone like Pulse8 who as you know do no contract. NowTV is also a good choice again because of no contract - there is a £9,99 connection fee which is the cheapest I have seen. The whole package is £29,99 a month for 40/20 or £37 for 80/20

I've not seen a single good thing about Vodafone. I think them and SSE with their free offering are the worst you can get.

It's a really tough call.

Your recent posts(on other boards at least - I'm not up to speed here - have been questionable) ...

So now we have the tedious wait for Plusnet to announce their price rise ... followed by the even more annoying staggered e-mail notification, across a month or more, before customers can decide whether to leave or renegotiate.

On the reasonable assumption that the opening post is a fiction, you have no different a wait than you had before it was made . It's almost certainly going to happen, but probably towards the end of the year as usual.

In reply to a post by 23Prince:

Well I am on £48,99 infinity 2 at the moment. If I called me and recommended a provider in the £50-60 range I would suggest AAISP. I could sleep better knowing they would be ok. Also they don't seem to put prices up so clearly they have it right. 12 month contract agreed.

I guess the £50 fee can be worth it if you get with someone like Pulse8 who as you know do no contract. NowTV is also a good choice again because of no contract - there is a £9,99 connection fee which is the cheapest I have seen. The whole package is £29,99 a month for 40/20 or £37 for 80/20

I've not seen a single good thing about Vodafone. I think them and SSE with their free offering are the worst you can get.

It's a really tough call.

They want to cut down on price, they do not even mind going down to a lower speed now either, they only just about get over 60Mb/s anyway, so no great lost. they are paying almost £50 as well for Infinity 2, they have looked at the lower one, but still looking at £40 a month,. They used to have BTTV or what ever it is called these days, but they dumped that last year.

i did say about plusnet as to be honest It have been ok here and it is cheaper than BT, but adding the connection charge mean they will not save much for a while.

I said i will pop over in the week as I am off work this week and we can have a look to see what they want.

Don't forget about providers such as Aquiss, uno and vivaciti. Their allowance packages (with unlimited overnight and weekend) may be fine. Note that uno may be ex Vat so would need that adding.

Plusnet price are going up from September 2017 as follow:

Unlimited Fibre
Up to 38Mb Estimated download speed
Unlimited Usage
12 month contract
Choice of additional call plans from £5 a month
Now includes line rental

from £35.00 a month 18 month contract £6.99 P&P applies

___________________________________________________________

Unlimited Fibre Extra
Up to 76Mb Estimated download speed
Unlimited Usage
12 month contract
Choice of additional call plans from £5 a month
Now includes line rental

from £40.00 a month 18 month contract £6.99 P&P applies

___________________________________________________________

Unlimited
Up to 17Mb Estimated download speed
Unlimited Usage
12 month contract
Choice of additional call plans from £5 a month
Now includes line rental

from £27.50 a month 12 month contract £6.99 P&P applies

Edited by adslmax (Mon 23-Jan-17 17:52:02)

Source please?
(As I wish to see if there is any indication of Internet only price increases - i.e. no PlusNet phone line).

I think Uno are still a joke.

On my BT line still nothing available, on TTB line only "Talk Surf"

About the only ISP I can find who is unable to give me any service, Even small vISP's I have never heard of can do it.

Or maybe he just blocked me, god knows. So out of the 3 that's UNO off the list it seems.

I know this was not for me but for someone else but I will also thank you for your suggestions and have a look at them.

Your TTB line is behaving as expected on the Uno checker. Mine went from giving me all options to only TTB options the day I migrated to Pulse8, preumablt because the BT checker won't respond to a non-BT line.

No idea what's happening with your BT line though.

it just stopped saying it could offer me anything, oh well. can't do much about that

A recent review stated the guy on the support desk sounded miserable, so that's also not encouraging.

Edited by deleted (Mon 23-Jan-17 20:25:29)

So i am looking at a deal now for 18 months £28 a month so £17,99 for phone and £10.01 for 80/20 - are you saying this will be going up in September?

And I will have to leave again?

https://s24.postimg.org/p4vezeej9/Screen_Shot_2017_0...

Edited by deleted (Mon 23-Jan-17 20:24:15)

In reply to a post by 23Prince:

I know this was not for me but for someone else but I will also thank you for your suggestions and have a look at them.

They weren't for you . I know about your uno problem.

My reply was to zyborg in relation to his friend. A completely different thing.

Also uno remain highly regarded by many using them, even professor973 wrt when he was with them.

The fact the two of you are not offered service is strange, but not relevant for people who are, which is apparently the majority.

In reply to a post by 23Prince:

So i am looking at a deal now for 18 months £28 a month so £17,99 for phone and £10.01 for 80/20 - are you saying this will be going up in September?

According to the screenshot it should stay the same for 18 months, but it might go up by the £2.50 a month increase in the base price (if this information is correct, which we have no evidence of at the moment) - it depends on the small print.

In reply to a post by adslmax:

Plusnet are to follow BT of broadband price rise from April 2017. 5-6% increase in broadband.

Oh noes. It'll be going up to nearly £24pcm. Shocking

(Posted by someone who thankfully never has to have any dealings with their appalling customer service)

Yes I know they were not for me, and I said that. I was just saying thanks. A waste of time it seems.

In reply to a post by kasg:

In reply to a post by 23Prince:

So i am looking at a deal now for 18 months £28 a month so £17,99 for phone and £10.01 for 80/20 - are you saying this will be going up in September?

According to the screenshot it should stay the same for 18 months, but it might go up by the £2.50 a month increase in the base price (if this information is correct, which we have no evidence of at the moment) - it depends on the small print.

Thanks. I've decided it's not worth the hassle to get a price rise in September. And also like mentioned above, their shocking customer service.

I'm leaning more now towards ditching the BT line altogether and using TalkTalk Business + 4G tethering if I need it.

In reply to a post by RobertoS:

Don't forget about providers such as Aquiss, uno and vivaciti. Their allowance packages (with unlimited overnight and weekend) may be fine. Note that uno may be ex Vat so would need that adding.

We will have a look at that, going there today, they have a problem with their router, so i need to sort that out, maybe BT got wind of them thinking of moving

if that is true, then i will be looking elsewhere, not there is much choice to be honest.

I'd like to know where you got this from as well!

This seems to be the obvious answer ...

In reply to a post by Spud2003:

This seems to be the obvious answer ...

The man is only going on what's happened in the past, and what we know will happen in the future. Yes he might well have got the %'s wrong but Plusnet not having a price rise in 2017 seems very very unlikely considering BT, SKY,Virgin and TalkTalk are all lining up ready.\

All I know so far is that Sky is 1st march and BT is 2nd April. Plusnet are usually September I think.

Edited by deleted (Tue 24-Jan-17 12:01:31)

Nobody is questioning a likely price rise following not long after BT(yes, maybe August/September), that's the obvious view to take - but where is he getting his specific facts? He's not answering and has made debunked posts on other boards.

This whole topic is tosh - another of adslmax's fantasies.

Yes there will be an increase sometime this year, but by how much and when we don't know.

How people can repeatedly get away with posting speculation as facts without being pulled up on it by the site admins is beyond me.

Wow - for someone who is not with them anymore you seem to be passionate about this subject

After reading this

http://www.broadband.co.uk/broadband/providers/plusn...

I've stopped myself hitting the order button. is it really as bad as they say?

My objection to his post is not in defence of Plusnet, it's integrity of these forums.

Visitors seeing the posters label of "knowledge is power" (nearly 4000 posts when you look at the profile) might assume his posts were factual.

In reply to a post by Spud2003:

Nobody is questioning a likely price rise following not long after BT(yes, maybe August/September), that's the obvious view to take - but where is he getting his specific facts? He's not answering and has made debunked posts on other boards.

Okay so I do totally agree with you on that. I'm debating on the above reviews whether or not to give them a try again and see if they are any good - and if not then hope for the price rise.

In reply to a post by jelv:

My objection to his post is not in defence of Plusnet, it's integrity of these forums.

Visitors seeing the posters label of "knowledge is power" (nearly 4000 posts when you look at the profile) might assume his posts were factual.

Fair point, Sorry I realised my post might of come across with a tone but I was genuinely shocked.

You had PN for a long time, I will re read your posts again to try and get a better understand of the service from 2016.

I just thought I would test the support wait times. Just been told 30 minutes as I type this.

That and the reviews tell me to stay away. which is so tragic

In reply to a post by kasg:

...(if this information is correct, which we have no evidence of at the moment

I believe it is a complete fiction.

Other than that at some point in the future Plusnet prices will rise by various amounts. As will Mars Bar prices. Discussing the detail wrt anyone's own intentions is a waste of time. By the time any rises happen every single person, Plusnet customer or prospective customer will be in a different position themselves.

+1

In reply to a post by 23Prince:

After reading this

http://www.broadband.co.uk/broadband/providers/plusn...

I've stopped myself hitting the order button. is it really as bad as they say?

Look at reviews for other providers on that site, in fact look at this pageand look at the stars other providers have got and you will most are the same.
I am not saying plusnet is perfect, but it have been ok since i have been with them. Customer service I have not used for a while, but the mobile part was ok.

Plusnet customer service is pretty horrible. It's a lot better if you go through the forums because most of those staff know what they are doing and are keen to help but even there the official response time is 'up to 72 hours'.

The service itself (at least for me) is very good. Hardly ever any peak time slow downs. Almost no faults. For £23pcm it's doing all I need.

Thanks Zyborg and Andrue for the replies.

I will look at it again. it is my hope that I will get similar to the BT connection I've had which has been faultless apart from 1 congestion issue they sorted promptly. But I had to get the CEO involved for that.

I guess if it goes wrong and I am stuck in the 18 months, the price rise will help me out.

In theory nothing about your connection should change. The only times I've had issues with PN were the first half of 2015 and a couple of times during October/November last year. In both cases some kind of PN network configuration issue meant that single threaded downloads ran a lot slower than multi-threaded.

In the 2015 incident I was hit by this perhaps once a month. But all I had to do was bounce my connection and it was cured for another month. Some users seemed to get hit by this on a weekly basis. My guess was that my connection is generally rock solid (it got to over 100 days uptime last year) whereas other people's drop on a weekly basis. However on at least one occasion I got hit even though my connection hadn't dropped. Last year I was only affected once.

It's slightly perturbing that PN never seemed sure how they fixed the '15 incident (and never actually said they were sure they had) and that there's been even less information about last year's incident. But for me at least it means that after nearly three years I've only had perhaps a dozen incidents and all could be cured 'on demand' by bouncing my connection.

But I would be wary of recommending anyone join PN if there's any history of connection issues or if they aren't technical savvy enough to know how to press their case.

Edited by Andrue (Tue 24-Jan-17 16:21:09)

Thanks,

It's the gateway hopping that I couldn't be bothered to do - if that's really what is needed then I will continue to look around.

I am not sure if I should just drop this connection or not. (BT) I just liked the idea of what I have now at 50% off per month /year

In reply to a post by Andrue:

In theory nothing about your connection should change. The only times I've had issues with PN were the first half of 2015 and a couple of times during October/November last year. In both cases some kind of PN network configuration issue meant that single threaded downloads ran a lot slower than multi-threaded.

In the 2015 incident I was hit by this perhaps once a month. But all I had to do was bounce my connection and it was cured for another month. Some users seemed to get hit by this on a weekly basis. My guess was that my connection is generally rock solid (it got to over 100 days uptime last year) whereas other people's drop on a weekly basis.

I never suffered from the 2015 single-threading problem, despite over time being on many different gateways.

I got fed up with the combination of many disturbing things like that going on and the ongoing introduction of the bng gateways with no apparent Plusnet concern about the fact they did not support IPv6. (Do they yet?) I was on the IPv6 trial for a while before those came along, but in the end gave up trying to get onto a gateway that supported it.

My biggest fear has been realised, the almost complete collapse of an acceptable CS system. I get few technical problems I can't handle myself, but having no useful (official) backup from Plusnet that could help with more serious matters in a timely and efficient manner had me very worried.

So I walked.

Hence the question at http://forums.thinkbroadband.com/plusnet/t/4525794-r...

Remove post you add fuel to the 'in collusion with PlusNet camp', don't remove and you get accused of allowing people to get away with it.

I questioned him, and numerous others have, and thus the conclusion is that this is speculation, or just a topic to bait people.

I suggest you tell us what the basis for this is?

If something has fell out of a dumpster then an email explaining source is sufficient, and given September is nine months away even if some official source it would be extremely prudent to highlight that it is a rumour. Or put another way this could easily be fact leak to find out who is a leaking sieve at a provider and/or illicit customer reaction

It's tempting to change but I'm struggling to find a deal that comes close to what I have with PN+Pulse8.

£37pcm for broadband+phone is hard to beat. Especially since if I moved I'd need it to be to an ISP I trust and one that offers static IP addresses t 80/20. IDNet would be my primary choice but that's a 50% price rise and I don't even get unlimited usage for that :-/

Edited by Andrue (Tue 24-Jan-17 21:07:18)

You may closed this thread if no ones gonna to believe me. Until September come up, the price will be the same what I am saying now. Roll on until September cos I will be right afterall.

In reply to a post by Andrue:

It's tempting to change but I'm struggling to find a deal that comes close to what I have with PN+Pulse8.

£37pcm for broadband+phone is hard to beat.

Well PN are doing it for 28.. It's full price for the LR 9£17,99) but the discount is on the internet (£10.01)

Not that it makes it as soon as Pulse8 when you consider the 18 month contact.After the 18 months it's £37.98.

Edited by deleted (Tue 24-Jan-17 22:44:06)

So it's going up £2 versus today?

If you've proof then send it to Andrew. Otherwise it looks like a pretty logical guess that most of us on here could make.

This is the downside of the combined pricing on line rental and broadband. Before we got £1 extra on line rental, but broadband was often fixed at key price points like £10, 15, 20 etc. Now there is no standard price for anything they can bump it all up more.

Indeed, just like BT are doing in April, no change to LR but £2.50 to Infinity.

Maybe it's better to have separate companies for each? Although bundle pricing often is better.

The combined pricing arose from long protracted campaigns by various bodies, so don't see it being reversed, but nothing to stop most retailers offer a broadband with any WLR provider, and Plusnet do just that, but with a surcharge of £2.50

My inclination would have been for one of you to post a reply to the original post saying the topic is pure speculation with no hard evidence and lock the topic.

If the adslmax subsequently provided evidence direct to you the topic could be unlocked (but we know that won't happen!).

If someone (including the OP) had started a topic "Will Plusnet follow BT and raise prices?" he could have posted his guesses along with anyone else.

Unless a new visitor to these forums read the whole topic and the OP's previous contributions they could easily be misled in to thinking Plusnet had announced their price rises.

I think it's a good thing. I just worry that come September they will want to stop me leaving. Maybe I am just being stupid? Joining an ISP in the hope that the price rise will get me out of it if it's pants?

If that is your plan - DON'T take the Line Rental Saver option!

You would not be affected by a line rental price increase later this year and so wouldn't get the get out of jail free card.

But if I didn't take LRS then I would get it?

I signed up just before midnight to get the offer and will see how things go if it works as good as infinity does I should never have a reason to leave. I had 4-5 price rises with BT but to be honest when it starts to hit the £50 a month cap and beyond I start to look around. And BT was going to be nearly £53 from April. Too much

Edited by deleted (Wed 25-Jan-17 00:17:07)

The thing to do assuming you stay, is at the end of the deal term or minimum term, whichever is the longer, first try for a decent retention deal, though those now seem hard to get - they were ridiculously easy and cheap in the past, and if you can't then switch your phone to Pulse8 like I and jelv and I think some others did.

It sends the broadband cost up a bit when you take the phone away. £2.50 on FTTC and £2.50-£3.50 it seems on ADSLx. Though if you have signed up to a bundle, as you have, it's £2.50. It's joining on ADSLx without their phone service on a minimum term contract that gets the £3.50. I suspect that is a website error.

You need to update this forum and bring it in line with the times, namely an upvote/downvote (like/dislike) rank for each post. Like stackoverflow.com / reddit. That allows people to do this job for you. People will very quickly decide what is valuable information and what is not, and you as a moderator do not need to lift a finger.

Edited by deleted (Wed 25-Jan-17 06:35:04)

In reply to a post by mixt:

You need to update this forum and bring it in line with the times, namely an upvote/downvote (like/dislike) rank for each post. Like stackoverflow.com / reddit. That allows people to do this job for you. People will very quickly decide what is valuable information and what is not, and you as a moderator do not need to lift a finger.

I thought that would bne a good idea, but to be honest it is not, one of the large forums I go is going to do that, i think it will be a disaster, that is if the eventually get it working.

The problem with that on a technical forum, particularly one on broadband, is the number of myths that are around. Because so many people believe them, when repeated they are likely to get Likes. Making the problem worse.

Until a few posts ago the OP would have being getting more Likes than Dislikes, particulary once he made the detailed prices post. Completely out of his racing tips handbook.

Stack Overflow works because it's a technical exchange, reddit sort of works but because a sub-reddit may be about the exchange of opinions you get downvotes/upvotes because of what you say and who you are - whether you are right or wrong.

There are people here who will be irritated by other members and downvote automatically - and people may avoid speaking their mind because of downvotes. Some sub-reddits have an upvote only rule and maybe that works better than normal?

Thanks for the advice, I hope I do stay. I am also hoping I get the same actual connection quality and speed as I get now. but the gateway issues are something I will have to deal with if/when it happens. All said and done it's still saving over the course of 12 months (comparable to BT) Just shy of £252 which is good considering all it does right now is feed the TV and every other device my wife uses. My connection is my own

I could have gone for 40mbps which would have been £23 but I would prefer the extra speed. I am doing this as a cheap way to try and see if I would bust AA's limit would being stuck in a 12 month £720 contract. if I do keep hitting 1TB then as you know I could end up spending 1/1-3/4 of my month stuck at 3mbps which would be no good for anyone. And I can't exactly ask the wife and kids to watch certain TV at a certain time because there is no bandwidth to power it all. We do have freesat but as I am sure you also know IPTV is such a better range and then some.

I have until the 6th of Feb to cancel if I decide not to go ahead with it. I had the e-mail from BT to say there would be no ETF's so that's something.

In regards to the £2.50 that's what I was quoted when I did choose that I didn't want home phone.

I pressed done before I had finished hence the edit. BT also said no equipment was due to be returned in the same e-mail, so whilst I do have the 8800NL and the talktalk router that comes with TTB, am I right in thinking the HH5B and even my current HH6 would work with plusnet?

I'd rather keep my 8800NL on the TTB line as you know it's a little work horse and into the 60s now when it comes to days of uptime. Then again.. I don't want the 14 day reboots of the HH6 (which I think is BT WIFI related)

Edited by deleted (Wed 25-Jan-17 10:27:31)

Can't help re the Home Hubs sorry. But in case you don't know, the Plusnet Hub One is a rebadged BT Home Hub of some ilk.

I think in your position I'd get another 8800NL R2.

I'm not up to date with the Plusnet usage meter, but in recent weeks it seems to be a bit of a dodgy beast. Has it been fixed do you know?

I can only go off my dad's usage meter which stopped working but started to work on the day of his fault before it started, and when the fault was fixed.

Apparently the HH5 can be used, but yes I would be inclined to agree with you in regards to the Billion, The TalkTalk router was free and is good for backup but that can be hacked. The HH's tend to reboot every 14 days but that did stop for me after I turned off BT FON, it's been turned on again since by BT and now my details don't work to let me in to turn it off.

8800NL and 8800 NL R2 it is.

I know you have one - and I get all my stuff from Amazon, surprisingly for me the R2 is only 19p more. I like the look of the black better

https://s28.postimg.org/ig2c3w7nh/Screen_Shot_2017_0...

Edited by deleted (Wed 25-Jan-17 12:46:10)

Sets a very dangerous precedent as people like to speculate on what might happen in the future and doing it for this thread would mean lots of others too. This also raises the danger then that by implication if we have not locked a thread in a time frame that we have hard evidence its true when in fact it may simply be we have not see the post.

Essentially you are asking for fully moderated and post approval with extensive fact checking, or put another way with a large team to look into all the claims made and likely increased need to access legal resources there would be a price to pay to make a post.

Enough people questioned the topic early enough that to anyone reading for more than a few seconds it was clear lots of people had questions on the original post.

Mine's just gone up by 100%, as my 76/20 fibre 'deal' expired last week, so instead of paying £10 I'm now paying £19.99 (plus line rental of course)

Of course, there are no similar deals to be had with customer options, and they wouldn't match the £28 all-in price they had for new customers last week. The guy said that the business model is unsustainable and they can't offer it to existing customers.

All they can offer is £14.99 for a new 2-year contract. Hmm..

The service is brilliant however, rock solid at my end full-speed (I'm fairly close to the cab) so reluctant to move. Was considering Vodafone as my mobile is with them, but heard nothing but horror stories..

Edited by deleted (Wed 25-Jan-17 13:39:18)

The usage metering is still deliberately disabled across a number of gateways for those on unlimited tariffs.Plusnet haven't found a solution yet to the packet loss on certain gateways when it has enabled accounting on said gateways.

The older issue of usage randomly stop/starting still exists. Hence 23prince's dads is now working while mine (and 1000's others) aren't. Two different issues.

Thanks, I wondered about this, the gateway seems to be the key. My Plusnet usage meter stopped working about six weeks ago when I was moved from gateway 01 to gateway psb-bng04 following a two-hour mains power outage which affected most of our area.

If it helps anyone, we've had a PN package for a couple of years, unlimited ADSL2, anytime calls, caller display and line rental paid in advance. Before Christmas I renewed at continued same price of £27.50 pm including line rental, on a two year contract. We consider this fair value for what we get and speed of 10Mb is adequate for all we want. Even to renew took almost an hour on the line to the call centre so we've no intention of calling again to upgrade to fibre; as the old adage says, if it's not broke don't fix it.

In reply to a post by georgelnx:

The usage metering is still deliberately disabled across a number of gateways for those on unlimited tariffs.Plusnet haven't found a solution yet to the packet loss on certain gateways when it has enabled accounting on said gateways.

The older issue of usage randomly stop/starting still exists. Hence 23prince's dads is now working while mine (and 1000's others) aren't. Two different issues.

Oh right, well I am hoping mine works so I can get an idea of what I use, will it literally be a lottery? "/

In reply to a post by zyborg47:

They want to cut down on price, they do not even mind going down to a lower speed now either, they only just about get over 60Mb/s anyway, so no great lost. they are paying almost £50 as well for Infinity 2, they have looked at the lower one, but still looking at £40 a month,. They used to have BTTV or what ever it is called these days, but they dumped that last year.

i did say about plusnet as to be honest It have been ok here and it is cheaper than BT, but adding the connection charge mean they will not save much for a while.

I said i will pop over in the week as I am off work this week and we can have a look to see what they want.

They'd be better off just waiting for the BT price rise email and phoning up saying they want to leave. When BT did the last rise I got them down to line rental + £10 for unlimited Infinity 1. Ironically the increase saved me money. They gave me an upgrade offer a couple of months back for Infinity 2 at line rental + £15. I presume that will be going up in line with the increases, so I'll be on the phone again.

This number got me straight through to retentions 0800 5877216 last time.

Edited by _Resonance_ (Wed 25-Jan-17 18:47:13)

Yes it will be a lottery as Plusnet haven't published which gateways are at issue.

I rebooted the router today to effect some settings changes and was put back onto the identical gateway (even down to the same gateway IP interface). Last year that would have changed so not only are dynamic IP sticky (issued at the exchange level now from a small local pool) but my static IP seems to be sticky to the gateway.

In reply to a post by georgelnx:

Yes it will be a lottery as Plusnet haven't published which gateways are at issue.

I rebooted the router today to effect some settings changes and was put back onto the identical gateway (even down to the same gateway IP interface). Last year that would have changed so not only are dynamic IP sticky (issued at the exchange level now from a small local pool) but my static IP seems to be sticky to the gateway.

Hi, okay thanks for the advice. I think i am going to cancel possibly.

Well I called and cancelled after reading some more of the forums etc. Can't take the chance with the stats not working and it sounds to me that I would have to keep jumping gateways and then there i no guarantee it would work. Ironically I got through to the customer options team within 30 seconds. However tech support was still 30 min wait time.

I think I made the right choice.

the combined pricing is defenitly better than what was going on.

But it shows once again the weakness of the regulators.

They should have regulated that line rental itself needs to be clearly labeled for what it is, not hidden and not merged into another product.
Instead they simply forbid companies from putting line rental in small print and that has led to them en masse abusing the new system by showing combined pricing again with the affect to hide the fact they adding £6+ markups to line rental.

Its as as if the regulators do it deliberate.

Well on AA 15GB in 3 days with my usual TV streaming and Youtube. So yes I believe 1TB will be enough. But time will tell!

Maybe you get more bytes per Gigabit on AA as well .

No idea what you mean, that happens often I know lol

Are A&A GB 1000 or 1024 MB?

Pass! But data should be 1000 and modem sync speed 1024.

If it were 1024 your suggestion that you get more bytes per Gigabyte on A&A would be true!

In reply to a post by 23Prince:

No idea what you mean, that happens often I know lol

The was the clue. You are clocking up fewer GB than you expected - maybe the AA Gigabytes are bigger than other ISPs' Gigabytes. So a 10GB file at the source might be only 8GB when AA process it.

It's to do with Einstein and relativity - the faster the data moves the more massive it gets. Or not!

I go on the 1000GB from http://aa.net.uk/broadband-home1.html

I seem to remember that tbbMeter uses the same figure for both data and speed. I don't remember which though.

Jelv's question was about the fact that for data stored on disc a kilobyte is 1024 bytes, a megabyte is 1024 kilobytes and a gigabyte is 1024 megabytes.

Connection and transmission speeds work with a kilobit being 1000 bits, a megabit being 1000 kilobits, and a gigabit being 1000 megabits.

Specially designed to confuse people .

It becomes good fun when you see a download of a file being shown while running at n kilobytes per second. Are they talking the number of storage kilobytes or the number of transmission kilobytes? I doubt if all meters use the same value, but in my opinion to be meaningful it has to be storage.

Then we have speed tests. They should use 1000. But when you run a test such as the thinkbroadband file downloads, what unit should they report in? It depends what the question is!

Using strict definitions, the time to download a 1GB file at 1Gbps is not 8 seconds. I'm assuming 8-bit bytes of course, otherwise it gets even more complex, and ignoring the protocol overheads. It is 8 x 1.024³. (I think I have the exponent right!)

okay, I know I am thick when it comes to this sort of thing, you lost me at "Jelv's question: but I do thank you for the explanation i will read it lots and try to understand as you put in time and effort to create it. I'm not being sarky either. I genuinely do appreciate it

In reply to a post by RobertoS:

Jelv's question was about the fact that for data stored on disc a kilobyte is 1024 bytes, a megabyte is 1024 kilobytes and a gigabyte is 1024 megabytes.

Whilst it's true that many operating systems report 1024 bytes in a kilobyte, it is in fact incorrect of them to do so. A kilobyte is 1000 bytes regardless of medium.

It always leads to rants in product reviews of disk drives, since the drive manufacturers correctly use 1000 bytes in a kilobyte leading people to think they have been short changed when they see the drive size figure within their operating system as being lower than the manufacturer quoted size.

Indeed. Using IEC binary prefixes (KiB = 1024 bytes) or SI (kB = 1000 bytes) where appropriate would help to avoid confusion.
So many standards, so much history, so much "I mean what I mean".

I shouldn't bother if I were you. The basic part is that file sizes are measured in kilobytes where a kilobyte is 1024 bytes. But data transmission speeds (sync speed or connection speed) on a line are (should be) measured in kilobits where a kilobit is 1000 bits.

These days we normally regard a byte as 8 bits, but this hasn't always been the case and probably still isn't for some applications.

The 1000 for transmission perhaps comes because data transmission came before disk storage existed. For disk storage it is convenient to work in powers of 2 so you get chunks (called blocks, sectors and so on) of 256, 512,1024, 2048, etc... bits. Which are 32, 64, 128 and 256 bytes respectively.

When you are working in binary in the early computer programs doing the storage it's easier than in 10s. In the same was as for most purposes working in money in 10s (decimal currency) is easier than in sterling (£sd with units 20, 12, 1).

Edit. I see there are intervening posts. You see what I mean? Don't worry about it, just be aware there is the problem. Remember this all started as a joke about you using fewer GB than you expected on AA, and wasn't even anything to do with this techie stuff. More like a Walls ice cream cornet may be bigger than a Lyons one. (Do Lyons still make ice cream?) So maybe AA GBs are bigger than Plusnet GBs. Or whoever you were with before.

Edited by RobertoS (Sun 29-Jan-17 13:56:09)

In reply to a post by RobertoS:

These days we normally regard a byte as 8 bits, but this hasn't always been the case and probably still isn't for some applications.

Or course with some comms mediums you have additional bits that wrap the data - I'm thinking RS232 start and stop bits, but don't go into HDLC...

Baud to you !

In reply to a post by RobertoS:

Baud to you !

In reply to a post by 23Prince:

I go on the 1000GB from http://aa.net.uk/broadband-home1.html

Maybe this one even better. Bonded FTTC

https://www.watchfront.co.uk/broadband-solutions/bon...

What equipment do they use to provide the bonded service?

Using our FB2700 as the tail end equipment (in your premises) speeds of up to 200Mb downlink, 50Mb uplink by using 3 FTTC connections.

and who makes that?

About FireBrick

FireBrick design and manufacture sophisticated, highly flexible network products, with a field-tested record for reliability and security.

The company was created using the combined expertise of Watchfront Ltd and Andrews & Arnold Ltd. By pooling their combined experience in hardware and software development, user interface design and manufacturing, FireBrick produce products of outstanding quality, reliability and performance.

In reply to a post by adslmax:

In reply to a post by 23Prince:

I go on the 1000GB from http://aa.net.uk/broadband-home1.html

Maybe this one even better. Bonded FTTC

https://www.watchfront.co.uk/broadband-solutions/bon...

Yes but that's a crazy cost - 3 FTTC lines would be £135 and would do 210/60 based on actual throughput at this location. I am pretty sure my TP link load balancer will do the job and more than 350mbps max unlike the firebrick.

But that's a good offer

Edited by deleted (Sun 29-Jan-17 20:06:40)

In reply to a post by adslmax:

You may closed this thread if no ones gonna to believe me. Until September come up, the price will be the same what I am saying now. Roll on until September cos I will be right afterall.

Can we just moderate these types of totally inaccurate, unfounded but hinting at inside knowledge, types of posts in future, which just spread uncertainty and doubt? This poster has been posting nonsense on more than this board.

In reply to a post by adslmax:

Plusnet are to follow BT of broadband price rise from April 2017. 5-6% increase in broadband.

....... as The Donald would say!

Well they haven't started building his wall yet .

The Soothsayer speaks

Plusnet Prices

What wall

Trump's wall

I'm tempted to Duck that .

Who says there's no wall?

http://www.politico.com/gallery/2017/04/28/cartoon-c...