Openreach contact details for FTTC Info?

Hi all

I tried to email Openreach on their nga.enquiries email last night but postmaster said couldn't deliver email......

Anyone else had this issue or got alternative contact details for them, I'm trying to get info on whether my exchange will be activated or not?

What exchange and cabinet?

In reply to a post by mlmclaren:

I tried to email Openreach on their nga.enquiries email last night but postmaster said couldn't deliver email......

The email address was closed Your best bet is to contact Mr Saffron who has already responded.

Have you tried looking at the Openreach Site.

You could also try your local BDUK site which may have details.

just email the CEO.

there is a openreach support team as well which is who will likely answer your query.

That's the way to get that avenue closed for serious complaints about the lower levels failing badly.

possibly, but its what happens when they close down a useful email contact address.

Andrew, very kind of you to offer to assist but are you offering something that you cannot complete? I have had no response from you after you offered to check for details about the FTTP deployment in Whitchurch, Hampshire despite a number of e-mails to you. I understand that you are busy but there is no point in offering to help if you cannot deliver.

If you are able to check, could you look up LVIRB cabinet 3 please?

Ta

Fingers crossed 31st May 2014

Is that information from somewhere not public? Because that is what the various checkers are also saying. But I've learned to by cynical, this exchange has been promised FTTC since 2011, but it continually slips.

Cheers MrS.

FTTC is easier than FTTP to find out info.

Have found the flagged emails, generally means I've taken a quick look and put it aside to deal with later. Alas life and time means sometimes things get missed and a gentle prod will help.

Have just done an address check and got, have you tried ordering? If it was rejected which provider was this with.

Address xxxxxxxxxxxxxxx, WHITCHURCH, RG28 xxx on Exchange WHITCHURCH is served by Cabinet 2 



Featured Products
 

Downstream Line Rate(Mbps)
 

Upstream Line Rate(Mbps)
 

Downstream Range(Mbps)
 

Availability Date
 
WBC FTTP Up to 330 Up to 30 -- Available 
  
WBC ADSL 2+ Up to 17 -- 10 to 19.5 Available 
WBC ADSL 2+ Annex M Up to 17 Up to 1.5 10 to 19.5 Available 
ADSL Max Up to 7.5 -- 6.5 to 8 Available 
WBC Fixed Rate  2  -- -- Available 
Fixed Rate  2  -- -- Available 
Other Offerings 
Fibre Multicast -- -- -- Available

Andrew, I run the BT checker against my phone number daily and yesterday the FTTP was not there. I had not run it today before I made my comment but having just checked now and FTTP is included for the first time. Now off to see what I can order. Please do not spend any more time researching this on my behalf.

There are lots of cabs with that date on that exchange, all the first ones, so odds are some will slip the date.

The fibre cabs are actually linked to the Arrowebrook exchange which has cabinets live, so it is likely to be individual cabinet delays e.g. power, ducting, roadwork restrictions if there are delays.

Fingers crossed was the indication that nothing is certain, time to see if any cabinets have been stood and what www.roadworks.org or council planning site has on it.

Thanks for that. I've not seen any work yet, and unfortunately Wirral isn't hooked into www.roadworks.org

I hadn't realised that on occasion, the fibre feed can come from a nearby exchange instead of from the exchange my telephone is connected to.

As you say, fingers crossed!

I too had tried to email the NGA Enquiries e-mail address to get an update on my cabinet but got an undeliverable notification.

I had emailed them earlier in the year and was advised mid March, but the dslchecker is still showing end of March (which I fully expect to change to end of June in the next couple of days).

Anyone able to check anything different to give me some hope? My exchange is Bathgate and cabinet is 24.

Thanks, Will

Sorry no advance, still got an end of march date, at least its still on the planned list.

Has the twin cabinet being stood up yet?

Thanks for checking for me

No idea re the twin cabinet - how would I check that?

In reply to a post by will1971:

Thanks for checking for me

No idea re the twin cabinet - how would I check that?

I think he means go along to your cabinet and see if a second cabinet has been installed nearby.

Aha, gotcha, thanks! Will go up and see if I can have a look...

Well I feel your pain on this .. my cab was due to be stood up in Feb according to NGA, with a live date of March 2014.

Live date has just changed to 31-12-14 according to the checker and certainly no sign of cab. Of course I cant go back to NGA to check so I am wondering if I got a bit of a fob off !!!

If anyone can find any info on NEHAL95 beyond the standard checker I would be grateful !!!!

Check local planning website to see if any objections show up. Most cabs don't need permission, but some do.
Generally delays in getting power are a common cause for them not even bothering to stand the cab up.

At least the date has not vanished, sorry but don't have any info on reasons for delays beyond guessing

GRRR! I tried emailing too but see that they've closed the address.

I'm off PCP25 on Sedgley Exchange, it seems most of the cabs have been uplifted ( the one at the top of the road has Infinity enabled), but mine doesn't seem to be part of the rollout plans.

I understand there could be many reasons why it hasn't been upgraded (yet) but it would be good to know why. I know PCP25 supplies 100's of houses so it must be economical to upgrade.

Any idea who I could contact to get a reason for the cab not being in the FTTC plan?

cheers!
Sie

Your county broadband people are the best contacts now - the ones running the BDUK programme.

With the commercial rollout coming to an end, and the councils fronting the BDUK programmes going forward, Openreach have fallen back to their normal position in the background.

It was bound to happen...

how long until last commercial area done?

Cabinet looks to have a lot of overlap with Virgin Media, enough to possibly mean its only within the commercial footprint.

Some smaller cabinets have been enabled on that exchange, but not sure it cab 25 has 100's of customers, i.e. maybe of less value if lots of virgin users reducing the number of actual customers.

Reasons for not being in roll-out, half the customers of a good number of other cabinets that are live in the area, and no requirement to do 100% of an area. Maybe power was an issue so got missed off the commercial roll-out lists

IIRC, the plans for the commercial rollout were until May 2014. However, BT made some announcement last year that they'd added funding for something in 30-odd cities. This is commercial, but it had later finishing dates.

Given the way everything else has gone, I'd expect some percentage of the cabinets from the original commercial rollout to be stragglers, so I wouldn't have expected May to be a "tools down" date.

Is it possible to check what is going on in Overton (THOV) Cab 7. The Superfast site still shows a March go live date, but March is almost over, and there's no sign of movement on the checker.

MrSaffron, whilst you're at it, do you mind checking the status of cabinet 154 on exchange MYHUD

It would be much appreciated.

Thanks

I don't understand why Irby has ended up being the last decent sized exchange in Wirral to go live (Birkenhead will be last but it doesn't have loads of residential lines on it).

As mentioned the fibre feed is coming from Arrowebrook (Heswall's fibre cabinets are also fed from there). The feed obviously passes through Pensby and you can see where they've dug it in parts where there have been blocked ducts.

Therefore you'd think it'd be easy to do Irby. Strange one.

Out of interest the fibre cabinets fed from Arrowebrook are Heswall, Hoylake and Caldy.

All of the other fibre cabinets in Wirral are fed from Bromborough, Claughton, Wallasey, Ellesmere Port or Rock Ferry.

Edited by deleted (Fri 28-Mar-14 22:27:44)

Another factor that you would think would have improved Irby's chances. Our exchange is not central to the area it serves, it's offset to one side. Therefore the majority of residences don't get particularly good speed, you'd think an exchange like this would heve been prioritised. Heswall has its exchange right in the centre of the town (it's behind the old Blockbusters), so you can get 24mbps in the town using plain old Annexe M, not really that much of an incentive to go to FTTC for many customers.

Hey ho, it is what it is!

A far cry from 2002 when we were able to influence BT into upgrading our exchange.

Thanks for the extra info.

That's not really true. Lines on ADSL2 in Lower Heswall (most of Heswall's population is in Lower Heswall and Gayton) get really rubbish speeds as they are a long way from the exchange. Heswall exchange is much bigger and covers a far larger area than Irby exchange. It covers as far as Brimstage Village.

On average because Irby covers a smaller area, it's average speeds are actually much better than Heswall's for ADSL2. Some of the fibre cabinets in Heswall are actually full. The demand has been very high since the day it went live there.

Where you have an RFS date in the checker then not much I can find out, it is a mixture of looking at www.roadworks.org and council planning sites for power/ducting/roadworks applications that sometimes figures out more information.

Hi Andrew,

Would you be able to have a look at the status of my cabinet please?

Postcode is SY3 8LT on Exchange SHREWSBURY and served by Cabinet 12.

The exchange has been enabled for years but nothing seems to be happening with my cabinet. I had emailed openreach in December before they closed the email address down and they had no idea at the time.

Many thanks

This is not you, but it is relevant

Address 1 WALNUT DRIVE, SHREWSBURY, SY1 3SQ on Exchange SHREWSBURY is served by Cabinet 34
Cab 34 and 27 have FTTP live and from what I can see you are down for FTTP eventually and have been for some time.

A chance they've changed their mind and not updated plans (a few other cabinets in same situation), but there is signs of some FTTP via the Shropshire BDUK project too (cab 93) so maybe they'll complete your area in between doing that.

Thanks for getting back to me so quickly.

I had seen from the leaked spreadsheet from a while back that I was down for FTTP but the impression I got was that FTTP wouldnt happen until the FTTC roll-out was complete (whenever that is supposed to be).

It's encouraging to see some Shrewsbury addresses have FTTP enabled already though.

From what I understand, the Shropshire BDUK project isnt touching my area is its in the commercial roll-out plans...

im in church stretton and the cab im on is showing to have fiber today . but the cab right by the exchange still only showing adsl2.

Correct your area, but SY3 8DU (cab 93) appear to be getting some BDUK help and for FTTP

While the bulk of the commercial project is done, they are still sorting out some of the lose ends and should have submitted your area as not covered commercially if they don't plan to do it, there is a mechanism for this change in the projects.

Keep an eye on roadworks.org for stuff happening in the postcode area for the BDUK work my money is on them doing some of the other FTTP in the area when the teams are in Shrewsbury.

Church Stretton is down for this summer? http://connectingshropshire.co.uk/connecting-shropsh...

The exchange anyway, who knows about the cabinets...

Hi do you happen to have any info for Sheffield, Wadsley Bridge, cabinet P62?

I also posted this here http://forums.thinkbroadband.com/fibre/f/4337951-wad...

Thanks for any help, I know its meant for 30/6/2014 but have my doubts

june 30th . but after checking its gone live today .. cab 5 anyways

Nope but someone else might

could you please check my cabinet status cabinet no44 its gobowen but mite be under wnosw excheange postcode is sy11 3gw. mite poss not like code as its a new build.thank you

Unless someone has built a 100 properties connected to that cabinet I don't see it ever being enabled for FTTC

New builds are difficult as may not have been present during open market review and a lot depends on whether developer interacted with council over broadband roll-out and told Openreach too, or is just relying on them connecting people as and when they ask after properties are built.

In reply to a post by MrSaffron:

Unless someone has built a 100 properties connected to that cabinet I don't see it ever being enabled for FTTC

New builds are difficult as may not have been present during open market review and a lot depends on whether developer interacted with council over broadband roll-out and told Openreach too, or is just relying on them connecting people as and when they ask after properties are built.

well thats not what i wanted to hear lol. there must be close to 100 houses connected now if not more.there still building on the new estate so that should push it well over 100. as for the housing builders contacting openreach that's anybody's guess

MrSaffron : If you get a chance, could you check out Chesterfield, SLCD, cabinet 70.

I know the local area has FTTC & FTTP, but no sign of any works being done on my cabinet so far. :-/

For reference, I'm on a new build (last summer) with houses still going up, but we seemed to have been hooked up to an old cabinet on an adjacent street, rather than BT dropping a new one in the new estate itself. About 75 new houses so far I believe.

In reply to a post by Boothy666:

For reference, I'm on a new build (last summer) with houses still going up, but we seemed to have been hooked up to an old cabinet on an adjacent street, rather than BT dropping a new one in the new estate itself. About 75 new houses so far I believe.

that's exactly what they've done here in Birmingham too.

used a CAB half a mile away for hundreds of new homes

@B31

As if to dig it in, the CAB is only about 4 doors away from me, as I'm on the very edge of the new estate. So if it had had FTTC, It should be rather quick!

Annoyingly, my ADSL here is slower than my old address, despite being closer to the main exchange, and the CAB being on the same main road as the exchange is. Guess the CAB has poor wiring or something

Is your postcode one of

S40 4TF
S40 4TD
S40 4TS
S40 4TJ
S40 4TN
S40 4TH
S40 4TQ
S40 4TT
S40 4TR
S40 4TP
S40 4TW
S40 4RX

(Some in those are served by other cabinets) but that is the footprint of cabinet 70 and no sign of any plans and only around 60 customers on the cabinet. Of course with building that may have changed, but reviews and phased roll-outs mean it may not be noticed automatically. So pressure on the council so they know there is a growing number of properties.

Sounds daft but the broadband teams are probably NOT told every time someone moves into a new house.

Thanks for the reply, my postcode is S40 4BF, so not one you listed.

Just in case it's relevant, the phone line was connected up on behalf of Sky (as they did a free house move for me, so no charge for fitting the new line or dish), but it was BT that came to do the connection (I spoke to the guy, BT Openreach van etc.).

But their own BT dslchecker site doesn't recognise the phone number, so the check for the CAB has to be done by postal address, rather than phone number. Not sure if that is an issue or not, but thought it worth mentioning, as the site states 'indicative results' for an address search. But won't let me use a phone number search

Note: The phone line was fitted in Sep/Oct last year, so lots of time for system records to have been updated.

My plan was to switch from Sky to BT to provide the FTTC (or FTTP), but obviously not an option atm

Quote: "So pressure on the council so they know there is a growing number of properties."

Wasn't even aware that the council would have any involvement in this area! Any guidance on who in the council to contact? As in a department etc?

Thanks.

What it says to me is that this is probably a newish postcode and thus the houses have not been considered in the plans yet.

You need to chase the people running the project to ensure you are not missed out and included in the reviews.

South Yorkshire has a project just getting going
http://sheffieldcityregion.org.uk/wp-content/uploads...

Previously was the remit of Digital Region but that has now gone obviously.

As far as I know, the post code was allocated new last year. Lots of issues with deliveries in the first months

Although the postcode is an 'S' we are not actually part of Sheffield, or South Yorkshire. This is Chesterfield, so in Derbyshire. A quick look at the document you linked to and the map showing it's coverage, doesn't reach us here down here.

I've done some digging on the local council site, (Chesterfield) and that mentions a 'Digital Derbyshire' organisation, which I'm assuming is the equvilant of the Sheffield one you linked to. Here http://www.digitalderbyshire.org.uk/

Unfortunately I'm at work, and for some reason the site is blocked (white list policy here), so I'll have to wait till I get home tonight before I can have a look.

Cheers

Mr Saffron,

Do you have any info on what is going on in Caldy?


Exchange - Caldy / LV-CAL
Cabinet - 3
CH48 8BU

About 10 new cabinets went in (including cab 3) in December. A couple of extra ones went in a couple of months ago. There is no sign at all of the system actually going live.

Cheers

Well as far as I can see 30 September 2014
Check for yourself:
http://fttc-check.alc.im/search/CH488BU and https://www.btwholesale.com/includes/adsl/main.html
Says the following for houses 1 to 4 (not many houses down there.

Address 1-4 GRANGE WOOD, WIRRAL, CH48 8BU on Exchange CALDY is served by Cabinet 3
[FTTC Range A (Clean)]
Downstream Line Rate: 59.9Mbps - 79.6Mbps
Upstream Line Rate: 19.6Mbps - 20Mbps
Downstream Range: --
Availability Date: 30-Sep-14

[FTTC Range B (Impacted)]
Downstream Line Rate: 41.3Mbps - 70.3Mbps
Upstream Line Rate: 13.9Mbps - 20Mbps
Downstream Range: --
Availability Date: 30-Sep-14

Mr Saffron may have access to more info than we do.

Thanks for this - but I don't have much faith in the accuracy of the BT wholesale checker.

The date has slipped back again and again from December 13 - March 14 - June 14 etc.

The cabs went in back in December. In January when you could still contact openreach, they said it would be active by Feb.

I gather from Icarus there is some form of problem getting a feed in to Caldy. Other areas nearby which were started after us (eg Irby) are now almost ready.

True, well there database is either behind or is incorrect due to there are some roads off mine that I can see cables coming from that black bottle shaped enclose at the top of the pole going to some houses, not many but a few, yet their database says FTTP is available on the BT Wholesale yet on the other site there is no deployment date, so something isn't right.

Your lucky you have only been waiting under a year, we have been waiting since November 2011 and we have had everything on the pole in the pit for the last couple of years, still waiting for it to be installed, oh the joy of waiting

Hi Andrew,

Any info on Wychbold Exchange, specifically cabinet 2 being upgraded to FTTC. Postcode WR9 7PL

The exchange is on the list for 2015 but not sure of any other details yet.

Hi Andrew,

Any chance you could have a look at LVWAL cabinet 46 CH451LD?

Driving me crazy - cabinets on either side of us installed and active last year - still no sign of ours. It's listed as 31st Dec 2014, but it's been on the cards since 2011 so I'm not holding out much hope.

Thankyou in advance!

In reply to a post by JC68:

Thanks for this - but I don't have much faith in the accuracy of the BT wholesale checker.

The date has slipped back again and again from December 13 - March 14 - June 14 etc.

The cabs went in back in December. In January when you could still contact openreach, they said it would be active by Feb.

I gather from Icarus there is some form of problem getting a feed in to Caldy. Other areas nearby which were started after us (eg Irby) are now almost ready.

I don't think anyone has much hope in the BT wholesale checker. Such a sad state of affairs.

I'm the same as PaulKirby, been waiting since Dec 2011. Wallasey was enabled v v quickly - but our cab seems to have been skipped for some unbeknown reason :/

In reply to a post by flashroutes:

I don't think anyone has much hope in the BT wholesale checker. Such a sad state of affairs.

I agree. They should put extra information of why it delaying etc

hi, could you please check when Cabinet 9 on SLCLS (Cleethorpes Exchange) will be upgraded. i've been on the phone to sky today as I was looking at switching to virgin for their cable broadband, they told me that i'd be able to get fibre within the month, there is no information on the bt wholesale site and it doesn't appear like the physical cabinet has been upgraded either

virgin cables does not use openreach network - s cnfused

In reply to a post by Fastman2:

virgin cables does not use openreach network - s cnfused

No confusion that I can see - Virgin cable is available, Openreach FTTC isn't and he is trying to find out when it will be.

Yes that is correct, I'm in need of faster connection speed than adsl can provide, I called sky to cancel to switch to virgin media cable, sky then guaranteed me that FTTC would be active here within the month. Our exchange is live but my cabinet does not seem to have been upgraded yet. I feel sky may have deceived me to keep my custom.

I feel sky may have deceived me to keep my custom.

So do I. Not going to happen this year, if at all

Cabinet 9 no chance, particularly if the cabinet is not stood up yet. NOTE The existing cabinet does not change but a fibre twin within a maximum of 100m may appear.

Not many cabinets live on that exchange yet. North Lincs is working on some so info needs to come from Council/BDUK project.

Sky promising something they don't have information on I suspect.

@MrSaffron could you be so kind as to have a peek at my cab? 46 on LVWAL CH45 1LD

Thanking you in advance (fingers crossed)!

FTTC Planned by 31st December 2014. According to Openreach:

In reference to www.superfast-openreach.co.uk/where-and-when/:

Your area is enabled for Superfast Fibre but your cabinet is not ready yet so you can�t place an order today. It is in our plans to be upgraded and we update this info weekly, so please check back later.

if virgin cable is already in plkace and and cab is in bduk area FTTC won't b built as that cab area wil be black due to virgin prresent and so will not be able to be built under BDUK

Edited by deleted (Fri 05-Sep-14 22:48:30)

Hi Andrew,

I asked this question in the Irby exchange thread, but no luck yet.

Cabinet 3 has been stood since June 9th, not taking orders yet, are you able to take a look and find its status, please? Would just love to have an idea how long I could be waiting.

LVIRB Cabinet 3.

Cheers.

Hi MrSaffron could you please check what's happening with the Wellfield exchange in County Durham please - code NEWLF.

It was originally due to go live for fibre in December 2013 but it's still not live and it's missing date after date now.

Thanks,
Primus84

Mr Saffron,

would you please be able to tell me when my cabinet might be enabled for fibre? We have a new one appeared down the street but I don't know if that's my cabinet or not.

Exchange: HACKL
Cabinet: 3

many thanks in advance

If you put your phone number (except Sky LLU and TalkTalk LLU) into this checker the line above the estimates table should tell you your cabinet number. On Sky LLU or TalkTalk LLU you probably need to take the Address option. Bo not use the Postcode option.

Do you mean an old cab 3 has been replaced, or an FTTC cab has appeared near to cab 3?

Edited by RobertoS (Wed 10-Sep-14 14:20:04)

Hi Roberto,

I probably didn't phrase that well. I know I'm Cabinet 3 (I used the same website your link pointed to, thanks), but I don't know where Cabinet 3 is or if the cabinet I've seen is number 3 (if it is, I haven't found 1 or 2!). But around 200m from my home there's a shiny new FTTC cabinet, just 5m or so from an older, nomal one, which I'm assuming is Cabinet 3 due to its proximity to my house. I know we are scheduled to get FTTC, and when I look on the Openreach Where & When site it lists my Exchange (not cabinet) as Coming Soon, within 6 months, but it also lists an estimate of December 2014, which I'm assuming is generic. I was hoping somebody might know something more specific

I live in Sheffield and recently moved in to a new property that doesn't have fibre yet.
When I'm checking with BT to see if I can get Infinity I receive the following message:

Fibre optic broadband is estimated to be in your area between September 2014 and December 2014.

First time I checked was back in April and the message was saying that fibre will be available in June. Now its September and the keep pushing it back.

At the openreach website the exchane (SHARROW) appears to be enabled. I think I'm on cabinet 31 from a previous check on the openreach site. Does MrSaffron or anyone else knows when I will be able to buy fibre?

Nope, but it will appear at some point.

Hi Mr Saffron

I live in Craigellachie, which is part of the Aberlour (NSABL) exchange. When I use the BT checker it says that we are on Cabinet 2, but does not list FTTC as an option, or give a date. I know that Cabinet 3 in Aberlour is already live for FTTC, so do you by chance know if and when Cabinet 2 might be?

I hope you are not feeling inundated by similar queries and appreciate your help and knowledge!

Hi Mr Saffron,

Any information you are able to provide on my cabinet, BT installed a new cabinet about 5 months ago but nothing has become available yet.

TN34 2UF
Should be Cabinet 15 of the BALDSLOW exchange

Alan

If fibre cab has appeared generally over to others to give ETA on timescales

Thanks for your quick response.

I was just curious as there has also been a large housing development nearby to the new cabinet and thought possible this was purely to cater for the new houses and is not fibre related?

Also what do you mean by "others to give ETA"?

Alan

It will have air vents on it if its fibre related.

There are some other people who have visibility of reasons for delays and sometimes they appear

OK thanks, Just checked with BT again and they say that "Fibre is not currently available, and there is no date of when it will arrive"

Finding this so frustrating, especially when all family & friends have fibre in their areas, possibly my own fault as when the cabinet got installed i got a little excited and i'm obviously being a little impatient.

Alan

PCP 2 is planned in Phase BDUK HIE 13a When that will be I have no data, but I believe we are in BDUK Phase 12 generally, so Id take a guess sometime next year

Thanks for the info! I was hoping it might be sooner, perhaps by the end of this year, but light at the end of the tunnel nevertheless. The cabinet is definitely up and a contractor for Openreach dug the road up to what I think was a power source a couple of months ago. They've asphalted part of it, but abandoned the last bit with bollards around. Its been lying like that for over a month now. Complete mystery.

Hi, I don't know if this thread is still active but is it possible anyone can tell me if and when my cabinet will be fibre-enabled??

I live in Chesterfield in Derbyshire and whilst most of my street is fed by a fibre-enabled cabinet, it would appear I'm on a different one (cabinet 70) which for some reason is not!?!?!

Is there any way of finding out whether it will ever be upgraded??

Many thanks....

Edited by deleted (Mon 05-Jan-15 15:50:26)

Ribble may be able to help with that one and I'm sure he will be along shortly!

It will get done, probably later this year

Many thanks for the reply but do you know this for sure or is it an educated(?) guess?

The reason I ask is that before an old nga e-mail became inactive a couple of years ago I received a reply from someone saying that the cabinet that I was connected to supplied too few homes for it to be financially viable to upgrade!?!?!

Thanks...

Ribble is very well educated and a very good guesser .

Edited by RobertoS (Mon 05-Jan-15 23:03:45)

Mr Saffron, any chance of a check on my exchange/cabinet?

Exchange = Fradley (CMFRA)
Cabinet = 4
Postcode = WS13 8TE

The Openreach checker says that my exchange is accepting orders. Though I'm unable to order through any fibre providers.

What I suspect is as follows:

The Fradley exchange is Market 1 only. The openreach fibre checker shows a new position for my exchange. I suspect that a new cabinet/exchange has been installed in the area to enable fibre from the bigger Lichfield exchange. So, I'll be getting my telephone service via the existing Fradley exchange, but my FTTC connection will be from the Lichfield exchange via the newly installed cabinet/exchange.

Any ideas when I'll be able to order?

Many thanks in advance.

Nothing going on as far as I am aware and non of the cabinets are live.

As for the exchange moving, don't believe that has happened as the Openreach site agrees with what I would expect. The fibre backhaul for your cabinet if it does finally arrive may be from Lichfield exchange, but nothing changes on the checkers to show that.

Believe this is an anomaly on the OR site, or Staffordshire project is on its way but information is spartan

Thanks Mr Saffron, looks like I'll be waiting a while then.

Is there any chance that you could provide any information for my local cabinet in terms of plans?

For about 3 years now my exchange has been promising due dates for FTTC and I know for certain that various locations close to my postcode have fibre available from my exchange but my cabinet seems to be constantly 'under review' despite it being right next door to a large new housing development. I get occasional calls offering to switch me to BT broadband and I ask about FTTC when they quote the 'will be available by X' but it never materialises.

The exchange is Bushey Heath (LWBUS), Cabinet 9 according to the BT Broadband Availability checker.

Many Thanks in advance

From what I can see, Bushey Heath has 26 cabinets, and 21 of them are live. The other 5 cabinets (4, 9, 23, 26 and 27), plus the EO lines, have nothing planned.

Thanks for the info Wombat, I don't suppose you know how many customers are on Cabinet 9? If this is low perhaps this might be why there are no current plans for upgrading it FTTC spec.

Moving forward would my next option be to contact my MP seeing as there is apparently a partnership 'The Connected Counties' between Buckinghamshire and Hertfordshire to connect 90% of the population to fibre?

I am really struggling with my 4Mb broadband, our FTTC cab has been in about 10 months but the exchange hasn't been enabled and the checker says "in the next 6 months" this has been delayed by about 2 years now.

Why would the cabs go in but the exchange not be done?

I'm assuming your exchange isn't 21CN yet?

Cabs might be linked with a different exchange than the ADSL

In reply to a post by AndyHCZ:

I'm assuming your exchange isn't 21CN yet?

It is yes

In reply to a post by MrSaffron:

Cabs might be linked with a different exchange than the ADSL

Maybe but it is right next to my current old cab

Edited by deleted (Sun 01-Feb-15 21:36:38)

Hi,

I have a query regarding availability of FTTC on my line.

If MrSaffron would be kind enough to have a look at the following I would be grateful

I'm on Melbourne Exchange (MYMLB) and I think Served by Cab 1. Post Code YO424LY

NGA has been in for a couple of months, and power was recently run in. Just wondering if there is an estimated date for RFS?

Thanks in advance

Richard

All I could fine was the following:

Exchange Name: Melbourne
Exchange Code: MYMLB

[Cabinet: 1]
Fibre Phase: BDUK East Riding of Yorks 12b
FTTC Planned (exchange ready 2nd May 2014)

Hope that helps.
May need to wait for Andrews response.

Paul

It's showing by March 2015 for Cab 1 on the latest report I can see. But looking at the exchange, that's not yet completed (they are feeding it with fibre from Pocklington) and there are numerous roadworks filed by BT.

You can probably get the best idea of a date by speaking to the Openreach fibre guys - who look like they're busy with blockages on the main street in Melbourne.

Yup which is probably why BTOR Where and when page saying Coming Soon.

Small exchange:
Serves 729 residential premises and 110 non-residential premises.
Probably located in a shed some place

Well I could only see a couple for BT approx. near the location of the exchange or roadworks.org.

Hopefully richardc74 has the info he needs.

Paul

Cab 1 is FTTC and no advance on the dates, there is will be a lot of work in other areas probably as FTTP appears slated for cabinet 2

Thanks Paul / Andrew

The Road Route from Melbourne to Pocklington is rural to say the least, I'd not be surpirsed if the find many duct blockages on the way

Describing Melbourne Exchange as a Shed is probably a little unfair, but not by much - See If I can't find a pic!

I'll keep checking back on when & where too see if there are updates

Thanks again

Richard

In reply to a post by richardc74:

Describing Melbourne Exchange as a Shed is probably a little unfair, but not by much - See If I can't find a pic!

LOL, I referred it to a shed due to I couldn't find any building that would house it. And some exchanges are in a shed in the middle of nowhere.
As for pics yes please
I did find this, is this your exchange?
GoogleMaps

Looking at Google Maps, seems there is loads of lovely farm land out there, bet it looks great in the summer.

Paul

Edited by PaulKirby (Thu 05-Feb-15 16:44:24)

I think they've knocked the FTTP on the head already - which isn't too surprising if there are many blockages.

Cabinet 2 is showing as FTTC (BDUK 13b) in the latest FTTC report.

Could anyone please provide me with information regarding cabinet 34 of the Sunderland North exchange?

The cabinet itself has been in place for almost two years now (it showed up around May/June 2013) and yet typically for me, it seems to be the last in the area to become active.

I'm beginning to go nuts with this 3Mbps connection. :'(

Thanks.

Showing as 30 Sep 2015 (very delayed for some reason).

Could somebody see if there is a date when cabinet 11 on the alloway exchange will be fibre enabled as i'm only getting a broadband speed of about 1.3 at the moment.

All I can find is the following:

Exchange Name: Alloway
Exchange Code: WSALL

Cabinet: 11
Fibre Phase: BDUK Scot Government 13a
Fibre Info: FTTC Planned (exchange ready 31st January 2014)

Seems there are some EO Lines using some of the same postcodes as used with Cabinet 11, so maybe they are moving those over to that first.

thanks for the reply. about november last year there was alot of work going on at the cabinet im connected to, before it was just a single cabinet but now its a double one and there was people laying fibre cables to the village but nothing more has been done. noticed guy at the cabinet yesterday doing something with the wires. tried to speak to bt about it but all they say is they will register my interest

If they was BT Openreach and not a sub contractor for them, you should of just asked them, sometimes they do have a quick chat, I have had several chats over the last 3 to 4 years and they seem rather pleasant to talk to.
I have found that the sub contractors for BT Openreach don't really know much, or they are good at keeping quiet.

As for talking to BT, is a waste of time all they mostly say is "sorry fibre is not in your area" and that they will pass on that your interested in getting fibre or they will say "I will send a message to Openreach, which could take up to 10 days for a reply" and you never hear anything more.

Paul

yeah i would of spoke to them but where the cabinet is positioned is quite a awkward place to stop the car and also i was at work when i saw him there but thanks for your info

Can I have a bit of info on the LVMSX exchange (Marshalls Cross) and also the fibre box in WA94ZA please? Delays are pushing 2 years now and even my local MP won't help us!

Thanks

Due to be completed by 30 June 2015.

Looks like there have been a lot of delays due to blockages.

In reply to a post by AndyHCZ:

Due to be completed by 30 June 2015.

Looks like there have been a lot of delays due to blockages.

Much appreciated, I should have asked here ages ago!

Evening guys,

I'm in Kilsby CV23 postcode off the Crick CMCRI exchange. I'm on Cabinet 5. The new FTTC cabinets went in last October and we had an RFS date set for 31/12/2014, but that's come and gone, and no new date. Any info would help me very much.

All the best,
Greg

It's due by June 2015. Superfast Northamptonshire might be able to give you a better idea of a specific date and status.

Thanks Andy. I'd mailed SFNorthants but didn't get a response.

Cheers!
Greg

Try phoning the council and seeing if you can speak to them.

There's a big discrepancy in how proactive the different BDUK councils/teams are across the UK. Some give you next to no info, others give you day by day updates.

Hi Andy,

Hoping you can help me

Ive tried calling the council about mine and they say its been done over a year ago. Openreach have it listed as accepting orders but all providers say its not available and no date as to when it will be. Im going round in circles Any suggestions?

At the moment we only have talktalk or BT and average speeds of 1Mb

Exchange: WNCHR
Cabinet: 6 (I believe)
POstcode: ch3 6eg

Easy one - you are too far from the cabinet that is located near CH3 7QP

Around 2km in a straight line it looks like. They don't offer it on such long lines, because there is no point.

Isnt that the Exchange?

The cabinet seems to be much closer to my house, about 600m

This is the old cabinet (at least I believed it was); [IMG]http://i753.photobucket.com/albums/xx173/bennicholas...[/IMG]

Edited by deleted (Wed 25-Feb-15 16:27:53)

OK, Ive found the cabinet you're relating to and that us 2km from my house (in a line) but that's not my closest cabinet.

I'm confused

cab 6

Edited by deleted (Wed 25-Feb-15 17:07:25)

Interesting. So what cabinet is on Millfield Lane, CH3 6EG?

In reply to a post by Ben_GT:

Interesting. So what cabinet is on Millfield Lane, CH3 6EG?

I could be wrong, but I am not too sure that's a phone cabinet?
https://goo.gl/maps/vMYsq

Paul

Yeah, that postcode is covered only by that P6 cab.

Agreed that the cab the user thinks is theirs is NOT an openreach cabinet

In reply to a post by AndyHCZ:

Yeah, that postcode is covered only by that P6 cab.

Yeah, did a speed check for that postcode and got the following:

Exchange Name: Christleton
Exchange Code: WNCHR

Cabinet: 6
Fibre Phase: BDUK Cheshire 11b
Fibre Information: FTTC Available from 3rd April 2014
Result Count: 33

[ch3 6eg]
� Has 10 result(s) connected to Cabinet 6 with FTTC with approximate speeds around the following:
� Range A: 1.4 -> 80.0 (downstream) 0.8 -> 20.0 (upstream)
� Range B: 0.7 -> 80.0 (downstream) 0.5 -> 20.0 (upstream)

� Has 23 result(s) connected to Cabinet 6 with ADSLx with approximate speeds around the following:
� ADSLx (Worst): Up to 1.0 (downstream rate) -- (upsrteam rate) 1.0 to 3.5 (downstream range)
� ADSLx (Best): Up to 2.0 (downstream rate) -- (upsrteam rate) 1.0 to 3.5 (downstream range)

Please note that these speeds are using BT's DSL Checker and uses the lowest and highest values for that postcode and cabinet.
� Had at least 1 issue retrieving information from the BT DSL Checker.

Seems that one end are able to be get high speed where as the speed dropped off from fibre to ADSLx the other end.

These are the current addresses with that postcode that can get fibre:

Checking Home Info: CLEMATIS COTTAGE
Range A (Live:P6): 80.0 -> 80.0 (downstream) 20.0 -> 20.0 (upstream)
Range B (Live:P6): 61.9 -> 80.0 (downstream) 12.2 -> 20.0 (upstream)

Checking Home Info: FAIR VIEW
Range A (Live:P6): 3.5 -> 6.4 (downstream) 0.8 -> 1.2 (upstream)
Range B (Live:P6): 2.0 -> 5.1 (downstream) 0.5 -> 1.2 (upstream)

Checking Home Info: FLEETS COTTAGE
Range A (Live:P6): 80.0 -> 80.0 (downstream) 20.0 -> 20.0 (upstream)
Range B (Live:P6): 61.9 -> 80.0 (downstream) 12.2 -> 20.0 (upstream)

Checking Home Info: GREEN COTTAGE
Range A (Live:P6): 3.5 -> 6.4 (downstream) 0.8 -> 1.2 (upstream)
Range B (Live:P6): 2.0 -> 5.1 (downstream) 0.5 -> 1.2 (upstream)

Checking Home Info: IVY COTTAGE
Range A (Live:P6): 80.0 -> 80.0 (downstream) 20.0 -> 20.0 (upstream)
Range B (Live:P6): 61.9 -> 80.0 (downstream) 12.2 -> 20.0 (upstream)

Checking Home Info: ROSEDENE
Range A (Live:P6): 80.0 -> 80.0 (downstream) 20.0 -> 20.0 (upstream)
Range B (Live:P6): 61.9 -> 80.0 (downstream) 12.2 -> 20.0 (upstream)

Checking Home Info: SAIGHTON HOUSE
Range A (Live:P6): 1.4 -> 2.8 (downstream) 0.8 -> 1.2 (upstream)
Range B (Live:P6): 0.7 -> 2.2 (downstream) 0.5 -> 1.2 (upstream)

Checking Home Info: THE OLD POST OFFICE
Range A (Live:P6): 80.0 -> 80.0 (downstream) 20.0 -> 20.0 (upstream)
Range B (Live:P6): 61.9 -> 80.0 (downstream) 12.2 -> 20.0 (upstream)

Checking Home Info: WHEELWRIGHTS
Range A (Live:P6): 80.0 -> 80.0 (downstream) 20.0 -> 20.0 (upstream)
Range B (Live:P6): 61.9 -> 80.0 (downstream) 12.2 -> 20.0 (upstream)

Checking Home Info: WOODHURST
Range A (Live:P6): 3.5 -> 6.4 (downstream) 0.8 -> 1.2 (upstream)
Range B (Live:P6): 2.0 -> 5.1 (downstream) 0.5 -> 1.2 (upstream)

Not sure what address is what end.

Paul

It could be an electrical distribution/junction box looking at it's proximity to the electricity pole with the feeder running up it.

Thanks for that Paul but that adds to my confusion! The houses you have listed are not together they are quite spread and two of them are different sides of the road- one at one end and the other the other end!

Can you run the same test for the postcode CH3 6EE? Some houses come under that postcode on some sites and use cabinet 82

Thanks for all assistance

In reply to a post by Ben_GT:

Thanks for that Paul but that adds to my confusion! The houses you have listed are not together they are quite spread and two of them are different sides of the road- one at one end and the other the other end!

Well like I said I had no clue where they was located down the road.

In reply to a post by Ben_GT:

Can you run the same test for the postcode CH3 6EE? Some houses come under that postcode on some sites and use cabinet 82

Thanks for all assistance

Here is that info:

Exchange Name: Christleton
Exchange Code: WNCHR

Fibre Phase: BDUK Cheshire 11b
Fibre Information: FTTC Available from 3rd April 2014
Result Count: 6

[CH3 6EE]
� Has 6 result(s) connected to Cabinet 6 with ADSLx with approximate speeds around the following:
� ADSLx (Worst): Up to 1.0 (downstream rate) -- (upsrteam rate) 1.0 to 3.5 (downstream range)
� ADSLx (Best): Up to 2.0 (downstream rate) -- (upsrteam rate) 1.0 to 3.5 (downstream range)

Please note that these speeds are using BT's DSL Checker and uses the lowest and highest values for that postcode and cabinet.
� Had at least 1 issue retrieving information from the BT DSL Checker.

Your exchange doesn't have cabinet 82, it only has cabinets 1, 2, 4, 5, 6, 7, 8, 9 and 10, those on cabinet 82 are on a different exchange shown here:

Exchange Name: Chester Central
Exchange Code: WNCSC

Cabinet: 82
Fibre Phase: 06a 2011
Fibre Information: FTTC Available from 26th October 2011
Result Count: 14

[CH3 6EE]
� Has 8 result(s) connected to Cabinet 82 with FTTC with approximate speeds around the following:
� Range A: 30.0 -> 59.6 (downstream) 5.7 -> 16.1 (upstream)
� Range B: 18.0 -> 50.8 (downstream) 3.7 -> 15.9 (upstream)

� Has 6 result(s) connected to Cabinet 82 with ADSLx with approximate speeds around the following:
� ADSLx (Worst): Up to 1.0 (downstream rate) -- (upsrteam rate) 1.0 to 3.5 (downstream range)
� ADSLx (Best): Up to 1.0 (downstream rate) -- (upsrteam rate) 1.0 to 3.5 (downstream range)

Please note that these speeds are using BT's DSL Checker and uses the lowest and highest values for that postcode and cabinet.
� Had at least 1 issue retrieving information from the BT DSL Checker.

And the addresses on that postcode using cabinet 82 (on a different exchange)

Checking Home Info: HEATH COTTAGE
Range A (Live:P82): 39.3 -> 59.6 (downstream) 10.0 -> 16.1 (upstream)
Range B (Live:P82): 28.2 -> 50.8 (downstream) 7.0 -> 15.9 (upstream)

Checking Home Info: HEATH VIEW
Range A (Live:P82): 33.1 -> 46.1 (downstream) 6.6 -> 10.0 (upstream)
Range B (Live:P82): 22.4 -> 39.0 (downstream) 4.8 -> 10.0 (upstream)

Checking Home Info: NORTON
Range A (Live:P82): 33.1 -> 46.1 (downstream) 6.6 -> 10.0 (upstream)
Range B (Live:P82): 22.4 -> 39.0 (downstream) 4.8 -> 10.0 (upstream)

Checking Home Info: OAKLEA
Range A (Live:P82): 30.0 -> 38.8 (downstream) 5.7 -> 7.6 (upstream)
Range B (Live:P82): 18.0 -> 33.1 (downstream) 3.7 -> 7.6 (upstream)

Checking Home Info: SHANDON
Range A (Live:P82): 33.1 -> 46.1 (downstream) 6.6 -> 10.0 (upstream)
Range B (Live:P82): 22.4 -> 39.0 (downstream) 4.8 -> 10.0 (upstream)

Checking Home Info: THE BUNGALOW
Range A (Live:P82): 39.3 -> 59.6 (downstream) 10.0 -> 16.1 (upstream)
Range B (Live:P82): 28.2 -> 50.8 (downstream) 7.0 -> 15.9 (upstream)

Checking Home Info: 3, CHESTER LANE
Range A (Live:P82): 30.0 -> 38.8 (downstream) 5.7 -> 7.6 (upstream)
Range B (Live:P82): 18.0 -> 33.1 (downstream) 3.7 -> 7.6 (upstream)

Checking Home Info: 3A, CHESTER LANE
Range A (Live:P82): 30.0 -> 38.8 (downstream) 5.7 -> 7.6 (upstream)
Range B (Live:P82): 18.0 -> 33.1 (downstream) 3.7 -> 7.6 (upstream)

Paul

Edited by PaulKirby (Wed 25-Feb-15 20:25:47)

Thanks again Paul, unfortunately mine isn't listed for fibre.

Any idea why the houses that can get it are sporadic? Some of the houses closer to the cabinet can't get it but some further away can :/

In reply to a post by Ben_GT:

Thanks again Paul, unfortunately mine isn't listed for fibre.

In the same boat mate, been waiting for fibre since 2011.

In reply to a post by Ben_GT:

Any idea why the houses that can get it are sporadic? Some of the houses closer to the cabinet can't get it but some further away can :/

Not a clue mate, could be routing issues, hard to tell due to I don't know what address is closest to cabinet 6 located on the corners of Eggbridge Lane and Common Lane.
Also Saighton Lane is a very long, of which I only saw a few of BT Manhole covers.

Paul

Well Clematis Cottage is advising it can get 80Mb which suggests it sits right on cab, even BT website says;
Clematis Cottage, Saighton Lane, Chester, Cheshire, CH3 6EG
Start again
Yes! You can get superfast BT Infinity
FIBRE BROADBAND
You could get
79Mb-80Mb
Estimated download speed range*

That house is the far end of village, I've dropped a marker on it on the map here; https://www.google.co.uk/maps/place/53°09'10.0%22N+2...

Proper baffled now!! Apparently 1.6miles from that cab on common lane, following the road which is pretty much straight.

Madness

In reply to a post by Ben_GT:

Well Clematis Cottage is advising it can get 80Mb which suggests it sits right on cab, even BT website says;
Clematis Cottage, Saighton Lane, Chester, Cheshire, CH3 6EG
Start again
Yes! You can get superfast BT Infinity
FIBRE BROADBAND
You could get
79Mb-80Mb
Estimated download speed range*

That house is the far end of village, I've dropped a marker on it on the map here; https://www.google.co.uk/maps/place/53°09'10.0%22N+2...

Proper baffled now!! Apparently 1.6miles from that cab on common lane, following the road which is pretty much straight.

Madness

Yeah, seems strange, I am only going by what the BT DSL Checker says.

Also I don't think that address is on top of that cabinet, if it was it would probably be getting a higher Range B Speed.

Paul

Seems to me that there may be a row of about 8 houses from Clematis that can have fibre broadband but no others can. Well 2 odd ones :/

I'll have to push for more info from somewhere. Not sure where though!!

Can anyone advise where I can go from here for more information?

Thanks

To be honest all I see at the moment is a scatter gun approach and no verification of the cabinet locations in the last section of reading.

Getting the story straight and simple is the key before you try any of the avenues at getting checker oddities fixed.

Cabinet/exchange boundaries are not solid lines, as properties pop-up and so you can have cab 21 properties inside what would logically be cab 23 area (random numbers used) if you hooked everyone up today.

With perhaps an hour of solid plotting and google driving can probably figure things out, but intuition is suggesting its overlapping boundaries that may explain things

Thanks Andrew

I'm trying to get the story straight but it doesnt seem simple to do! Is there anyway I can verify cabinet locations?

And sorry for being simple but what do you mean by overlapping boundaries?

With that cabinet's close proximity to the over-head electricity distribution pole; and that there are clearly links at the top end of that pole and cables down it, suggests that the cabinet is electrical rather than phone.

In a street that is east (no 1) to west (no 200)

Cab A might service 1 to 20 but might also serve properties 40, 42 and 50
Cab B might serve the remainder

Reason is often that 40,42,50 had a good reason at one time for being connected to a different cab or exchange, e.g. much older properties, or ex doctors surgery or some other property that used to get special treatment in decades past.

Cabinet areas are porous at the edges. If I know the exchange and which cabinets are involved and the users target address can usually figure something out, but got a busy day today to set aside the hour it takes.

OK not to worry, I appreciate all the help so far.

Think I'll have to pay for an openreach engineer to come out and test properly as all their reports claim that we are all on cab 6 with odd houses getting 80Mb fibre and some cant even get ADSL2.

All houses were built in the 1800s and none have been used as a business premises in the last 50 years, probably never.

wondering if anybody can shed any light on our cabinet upgrade?

on Exchange CLITHEROE (LCCLR) and is served by Cabinet 14 , my post code is BB7 4TQ

Thanks
Chris

In reply to a post by Clitheroe_guy:

wondering if anybody can shed any light on our cabinet upgrade?

on Exchange CLITHEROE (LCCLR) and is served by Cabinet 14 , my post code is BB7 4TQ

Thanks
Chris

Did a quick check and have the following:

Exchange Name: Clitheroe
Exchange Code: LCCLR
County: Lancashire

Cabinet: 14
Fibre Phase: BDUK Lancs 12a
Fibre Information: FTTP Planned for 31st March 2015
Result Count: Test Skipped!

*** Post Code Speed Test Skipped ***

Please note that these speeds are using BT's DSL Checker and uses the lowest and highest values for that postcode and cabinet.
� Had at least 1 issue retrieving information from the BT DSL Checker.

Would need for time to do tests (if need be) to see what postcodes have what for that PCP Cabinet.

Paul

FTTC now...expected as you've posted (31 Mar).

Good stuff. cabinet has been installed, but that was 6 months ago. I get around 1mb on adsl, and was wondering if to go with the fixed wifi service off boundless (£175 set up and £30 per month, 24 month contract) but if FTTC is looking likely in months I'll hang on.

In reply to a post by AndyHCZ:

FTTC now...expected as you've posted (31 Mar).

Yeah, March 2015, so it "could" still be FTTP

*** Update ***
Ok, seems that they may have a fibre cabinet installed, seems strange that it says FTTP Planned and to be ready March 31st 2015.

Paul

Edited by PaulKirby (Thu 05-Mar-15 14:28:55)

In reply to a post by Clitheroe_guy:

Good stuff. cabinet has been installed, but that was 6 months ago. I get around 1mb on adsl, and was wondering if to go with the fixed wifi service off boundless (£175 set up and £30 per month, 24 month contract) but if FTTC is looking likely in months I'll hang on.

Oh, so you have had a fibre cabinet installed next to your PCP Cabinet?

FTTP was probably planned before the BDUK contract - it's definitely getting FTTC though.

In reply to a post by AndyHCZ:

FTTP was probably planned before the BDUK contract - it's definitely getting FTTC though.

Ok, just shows you not everything gets updated when they should

Paul

Well I'm presuming its a Fibre Cabinet. It's got vented front, and right next door to the original.

In reply to a post by Clitheroe_guy:

Well I'm presuming its a Fibre Cabinet. It's got vented front, and right next door to the original.

Yeah most probably.

I just did some tests and a FTTC result came back for 1 property shown below:

[BB7 4TE]
� Has 1 result(s) connected to Cabinet 14 with FTTC with approximate speeds around the following:
� Range A: 29.3 -> 37.7 (downstream) 5.7 -> 7.5 (upstream)
� Range B: 16.5 -> 31.1 (downstream) 3.7 -> 7.5 (upstream)

� Has 29 result(s) connected to Cabinet 14 with ADSLx with approximate speeds around the following:
� ADSLx (Worst): Up to 2.0 (downstream rate) -- (upsrteam rate) 1.0 to 3.5 (downstream range)
� ADSLx (Best): Up to 3.5 (downstream rate) -- (upsrteam rate) 2.0 to 6.0 (downstream range)

And I did a retest and it seems to of gone back to ADSL, so seems that BTOR got premature

If your wondering what property this was on, it was number 5.

Paul

That's funny.

I've had a reply from a email I sent to superfastlancashire and they have said there is a blockage holding things up, just up the road. I guess this means blockage getting the fibre to the cabinet?

Apologies for sending a PM to you guys now as it seems I am now able to post. I am looking for information on Fibre Availability in my exchange as I have been going round in circles for months and came across this thread, im not sure how to work out what cabinet I am on however I have PM'd my details to you directly.

The exchange is Inverkeithing and post code is KY111AX althought openreach show FTTC being available, no provider will allow me to place an order and my neighbors appear to have it so I am not sure if and when I will have it available to me directly and was hoping you could check into it for me.

Thanks in advance,


Paul.

I replied to your PM.

Seems your on an EO Line.

Also seems that BTOR Where and when page is broken and saying Accepting Orders for everyone.

Paul

Edited by PaulKirby (Tue 10-Mar-15 13:30:33)

While it may be an EO line 61% chance the other lines are on a live cab I believe. Will respond to the email I got.

That has the house number in it, and yes its EO, but some others are live on cabinet 23 for FTTC.

Andrew

Edited by MrSaffron (Tue 10-Mar-15 14:15:17)

In reply to a post by MrSaffron:

While it may be an EO line 61% chance the other lines are on a live cab I believe. Will respond to the email I got.

Andrew

Well I did some tests on postcode KY11 1AX and it seems that 9 addresses are connected to cabinet 23 and have FTTC where as there are 25 addresses on EO Lines.

Paul

Thanks to both of you for looking into that for me, much appreciated.

With it being an EO line are there any options available to me or am I stuck on 20Mbits for the forseeable?

Thanks in advance,

Paul.

As the bduk project for each area heads closer to 100% more are getting faster option so might be 12 months or might be 3 years

Is it possible to check the status of Wilstead Cabinet 6 please?

It was showing as "Coming Soon" and then "Enabled area" but is now "Exploring Solutions".
It was/is scheduled to be part of the central broadband phase 3

Many thanks

Dave

hello,

are there any more updates for cabinet 11 on the alloway exchange as to when fibre will be available?

In reply to a post by DaveHaynesWE:

Is it possible to check the status of Wilstead Cabinet 6 please?

It was showing as "Coming Soon" and then "Enabled area" but is now "Exploring Solutions".
It was/is scheduled to be part of the central broadband phase 3

Many thanks

Dave

Well the "Enabled Area" I.e. the "Accepting Orders" on their Where and when page was a bug that everyone got the other day, I felt a disturbance in the force once it got fixed

All I can get is the following info:

Exchange Name: Wilstead
Exchange Code: SMWLS

Cabinet: 6
Fibre Phase: BDUK Bedfordshire and Milton Keynes 13a
Fibre Information: FTTC Planned (exchange ready 14th October 2011)
Result Count: Test Skipped

*** Speed Checks Skipped ***

Please note that these speeds are using BT's DSL Checker and uses the lowest and highest values for that postcode and cabinet.
� Had at least 1 issue retrieving information from the BT DSL Checker.

I didn't do any checks on the postcodes due to there was approximately 40 postcodes to check.
At least you are under a BDUK funding, some people are not
So you may need to contact them.

Paul

Could somone please provide me with info on cabinet 3 on the Calthorpe exchange in Birmingham? I'm due to move in to an apartment in the area (B5 7RJ) and can seemingly look forward to speeds of 8Mbps.

Cheers

Martin

In reply to a post by argonathUK:

Could somone please provide me with info on cabinet 3 on the Calthorpe exchange in Birmingham? I'm due to move in to an apartment in the area (B5 7RJ) and can seemingly look forward to speeds of 8Mbps.

Cheers

Martin

Post Code: B5 7RJ
PCP: {CMCAL}{P3}
Exchange: CALTHORPE
Status: Under Review


Under Review =
We're in your area but we're still assessing whether or not we can upgrade your cabinet. This means you can't order Superfast Fibre.

In reply to a post by argonathUK:

Could somone please provide me with info on cabinet 3 on the Calthorpe exchange in Birmingham? I'm due to move in to an apartment in the area (B5 7RJ) and can seemingly look forward to speeds of 8Mbps.

Cheers

Martin

All I can find is the following:

Exchange Name: Calthorpe
Exchange Code: CMCAL

Cabinet: 3
Fibre Phase: Not Available
Fibre Information: None
Result Count: 95

[B5 7RJ]
� Has 95 result(s) connected to Cabinet 3 with ADSLx with approximate speeds around the following:
� ADSLx (Worst): Up to 8.0 (downstream rate) -- (upsrteam rate) 5.5 to 12.5 (downstream range)
� ADSLx (Best): Up to 11.0 (downstream rate) -- (upsrteam rate) 6.5 to 15.0 (downstream range)

Please note that these speeds are using BT's DSL Checker and uses the lowest and highest values for that postcode and cabinet.
� Had at least 1 issue retrieving information from the BT DSL Checker.

So you could get around 8 to 11Mbps depending on the apartment, best to use a phone number in the BT DSL Checker to get a more closer speed.

Paul

In reply to a post by PaulKirby:

In reply to a post by argonathUK:

Could somone please provide me with info on cabinet 3 on the Calthorpe exchange in Birmingham? I'm due to move in to an apartment in the area (B5 7RJ) and can seemingly look forward to speeds of 8Mbps.

Cheers

Martin

All I can find is the following:

Exchange Name: Calthorpe
Exchange Code: CMCAL

Cabinet: 3
Fibre Phase: Not Available
Fibre Information: None
Result Count: 95

[B5 7RJ]
� Has 95 result(s) connected to Cabinet 3 with ADSLx with approximate speeds around the following:
� ADSLx (Worst): Up to 8.0 (downstream rate) -- (upsrteam rate) 5.5 to 12.5 (downstream range)
� ADSLx (Best): Up to 11.0 (downstream rate) -- (upsrteam rate) 6.5 to 15.0 (downstream range)

Please note that these speeds are using BT's DSL Checker and uses the lowest and highest values for that postcode and cabinet.
� Had at least 1 issue retrieving information from the BT DSL Checker.

So you could get around 8 to 11Mbps depending on the apartment, best to use a phone number in the BT DSL Checker to get a more closer speed.

Paul

Yeah, sort of what I was expecting, thanks for taking the time anyway.

Martin

Hello helpful broadband people!

I'm connected to cabinet 9 of the Wimbledon, London exchange. Sadly yet another non-fibre enabled cab. Have emailed NGA email (when it worked) a couple of years back and was told it was 'not financially viable' which is weird as it's dead in the centre of Wimbledon with new blocks of flats going up around us all the time.

Was wondering if those in the know had any more info above and beyond the Openreach ASDL cab check/BT infinity website.

Thanks in advance

Paul

It looks like cab 9's area overlaps a few other cabs (some with FTTC, some without), and some of the EO lines too. It doesn't look to be a very large area compared to others, and the number of shops probably doesn't help.

A few of the live cabs are sized around 200 lines - which is fairly low for the commercial rollout - and the smallest (live) ones are 130 and 150 lines.

Updates haven't stopped entirely: Cabs 53 and 67 have gone live in the last year, and cabs 10, 29 and 40 are due to go live later this year.

Seems that addresses on cabinets 9, 17, 24, 28, 34, 42, 50, 51, 61, 62, 63, 66, 74, 75, 76, 77, 83 are not down for fibre.
And seems cabinets 10, 29, 40 are due for FTTC March and September this year, however the remaining 58 odd cabinets have been upgraded already.
Not too sure when or if this will change in the future, its just the matter of just waiting and hoping like me

I am located in east London and I am unable to get fibre as well even though several doors from me has FTTP and has done since Oct - Dec 2011, and there seems to be a fibre node not that far from me about 200m from me, so it would be easy for them to hook us up there, maybe they will later on, who knows.

So yeah it can be frustrating.

Paul

Hi Paul,

Please can you check Shrewsbury CAB 93 its a BDUK project according to some older posts in another thread and should be getting FTTP, it appears complete on the street now but no sticker and not available on checkers

Thanks

Lee

In reply to a post by dennis76davies:

Hi Paul,

Please can you check Shrewsbury CAB 93 its a BDUK project according to some older posts in another thread and should be getting FTTP, it appears complete on the street now but no sticker and not available on checkers

Thanks

Lee

I couldn't find that much, seems its down for FTTP but these things can change and has done in the past.
I did some checks and have the following:

Exchange Name: Shrewsbury
Exchange Code: WNSY

Cabinet: 93
Fibre Phase: Phase BDUK Shropshire 12a
Fibre Information: FTTP Planned (exchange ready 9th May 2014)
Result Count: 117

[SY3 8DS]
� Has 6 result(s) connected to Cabinet 93 with ADSLx with approximate speeds around the following:
� ADSLx (Worst): Up to 1.0 (downstream rate) -- (upsrteam rate) 1.0 to 4.0 (downstream range)
� ADSLx (Best): Up to 3.0 (downstream rate) -- (upsrteam rate) 1.0 to 5.0 (downstream range)

[SY3 8DU]
� Has 8 result(s) connected to Cabinet 93 with ADSLx with approximate speeds around the following:
� ADSLx (Worst): Up to 3.5 (downstream rate) -- (upsrteam rate) 2.0 to 5.5 (downstream range)
� ADSLx (Best): Up to 5.0 (downstream rate) -- (upsrteam rate) 3.0 to 7.5 (downstream range)

[SY3 8GB]
� Has 26 result(s) connected to Cabinet 93 with ADSLx with approximate speeds around the following:
� ADSLx (Worst): Up to 2.5 (downstream rate) -- (upsrteam rate) 1.5 to 4.0 (downstream range)
� ADSLx (Best): Up to 4.0 (downstream rate) -- (upsrteam rate) 2.5 to 6.5 (downstream range)

[SY3 8GD]
� Has 23 result(s) connected to Cabinet 93 with ADSLx with approximate speeds around the following:
� ADSLx (Worst): Up to 2.5 (downstream rate) -- (upsrteam rate) 1.5 to 4.0 (downstream range)
� ADSLx (Best): Up to 4.0 (downstream rate) -- (upsrteam rate) 2.5 to 6.5 (downstream range)

[SY3 8GE]
� Has 16 result(s) connected to Cabinet 93 with ADSLx with approximate speeds around the following:
� ADSLx (Worst): Up to 3.0 (downstream rate) -- (upsrteam rate) 2.5 to 6.5 (downstream range)
� ADSLx (Best): Up to 4.0 (downstream rate) -- (upsrteam rate) 2.5 to 6.5 (downstream range)

[SY3 8GF]
� Has 10 result(s) connected to Cabinet 93 with ADSLx with approximate speeds around the following:
� ADSLx (Worst): Up to 3.0 (downstream rate) -- (upsrteam rate) 2.5 to 6.5 (downstream range)
� ADSLx (Best): Up to 3.0 (downstream rate) -- (upsrteam rate) 2.5 to 6.5 (downstream range)

[SY3 8GG]
� Has 19 result(s) connected to Cabinet 93 with ADSLx with approximate speeds around the following:
� ADSLx (Worst): Up to 3.0 (downstream rate) -- (upsrteam rate) 2.0 to 6.0 (downstream range)
� ADSLx (Best): Up to 4.0 (downstream rate) -- (upsrteam rate) 3.0 to 7.0 (downstream range)

[SY3 8UQ]
� Has 9 result(s) connected to Cabinet 93 with ADSLx with approximate speeds around the following:
� ADSLx (Worst): Up to 3.0 (downstream rate) -- (upsrteam rate) 2.5 to 6.5 (downstream range)
� ADSLx (Best): Up to 4.0 (downstream rate) -- (upsrteam rate) 2.5 to 6.5 (downstream range)

Please note that these speeds are using BT's DSL Checker and uses the lowest and highest values for that postcode and cabinet.
� Had at least 1 issue retrieving information from the BT DSL Checker.

I have probably missed out some postcodes due to the place I get the info from seems to have some holes.
Seems that several cabinets are down for 2015, sadly no for cabinet 93 apart from the above.

Sorry I couldn't help any more.

I say just give it some more time.

Paul

Thanks for your efforts Paul

If this is Whitchurch in Hampshire, all EO lines went live last week for FTTP.

FTTC , give it a couple of months possibly. New cabinet should be in place

Edited by deleted (Wed 18-Mar-15 15:41:35)

It's showing as FTTC now for Cab 93 under BDUK Shropshire 13b - estimated Sep 2015.

Yes, this is Whitchurch in Hampshire. I am not on an EO line. My FTTP install was completed a couple of weeks ago, 9 months after my initial order.

Thanks for the info on the EO lines. It is good news for the folks who are on them.

Thanks Andy

Exchange: Wimbledon
Cabinet: 9
Fibre Availability: None
Phase: None
ADSL2+ Availability: Available Speeds: 10-17Mbps Download 0.1-1Mbps Upload
ADSL Availabity: Available Speeds: 6.5-8Mbps Download ------------- Upload

Sorry no Fibre, but I'm sure ADSL2+ will be suitable, it's still quick! I only have 2Mbps download so you are lucky!

In reply to a post by PaulKirby:

Seems that addresses on cabinets 9, 17, 24, 28, 34, 42, 50, 51, 61, 62, 63, 66, 74, 75, 76, 77, 83 are not down for fibre.
And seems cabinets 10, 29, 40 are due for FTTC March and September this year, however the remaining 58 odd cabinets have been upgraded already.
Not too sure when or if this will change in the future, its just the matter of just waiting and hoping like me

I am located in east London and I am unable to get fibre as well even though several doors from me has FTTP and has done since Oct - Dec 2011, and there seems to be a fibre node not that far from me about 200m from me, so it would be easy for them to hook us up there, maybe they will later on, who knows.

So yeah it can be frustrating.

Paul

Cheers so much guys, this is fantastic. So it feels like I basically need to make sure we have a minimum of circa 150-200 lines expressing an interest for it to really show up on BTs/Openreach's radar.

Will keep you updated!

Thanks
Paul

Hello please help.

I did contact nga enquiries ages ago and was told this

Dear Sir,

Thank you for your enquiry about fibre broadband, you are connected to St Marychurch exchange cabinet WW/SMAR 31.
This cabinet is in the Openreach fibre broadband plans to be rolled. We currently intend to rollout fibre broadband as FTTP in the cabinet area. Unfortunately, as this involves the provision of a new fibre network, it will take some time before it is available. At present, the network is still in the planning stage, therefore, I would suggest writing back at the end of march next year for a progress report on the networks build progress.
If you have any further questions, please ensure you have read the FAQ's on our website, http://www.openreachfibrebroadband.co.uk/faq/ . If your question is answered within the FAQ section, we will not respond to your e-mail.

Regards

Tony Franklin
NGA Enquiries
Email:- [email protected]|
W Web: www.openreach.co.uk

I'm at a new build post code tq2 8gr but a older road on same cab is tq2 8jb

Cheers

Edited by deleted (Wed 18-Mar-15 23:26:59)

any info when fibre will go live at cabinet 11 on alloway exchange?

In reply to a post by darren_geee:

any info when fibre will go live at cabinet 11 on alloway exchange?

Enabled Area

You are connected to cabinet number 11 on the Alloway exchange.

Your area is enabled for Fibre but your cabinet is not ready yet so you can't place an order today. It is in our plans to be upgraded and we update this info weekly, so please check back later.

Exchange: Alloway
Cabinet: 11
Fibre Availiabilty: FTTC Planned
Fibre Phase: Phase BDUK Scot Government 13a
Speeds: ADSL2+ 10-17Mbps Dwonload | 1Mbps Upload

I would belive that Fibre will come sometime beetween now and September

Fred

Your cabinet is still "Under Review". This is the same where I live. Mine is under review but West Sussex BDUK are surveying at the moment for where the cab needs to be etc. this is probably the same with you. Typically, if the email dated network adjustments should be happening after March, then the surveys should be between April and June. Like me, if this happens your network should be built by the end of the year. I would be interested to know the outcome so please keep posting Info on the forum.

the onyl way the cab will be done si via a commerical conversaiotn between the community and o[penreach see FAQ's -- the registation process is not going to change anything

Hi guys - I am served by Cabinet 10 in Pentyrch (postcode CF159SN). Pentyrch exchange has gone live with Fibre and many Cabinets in the area use it. The stood up a new CAB right next to my house about 12 months ago but they have never put it live, sighting corrosion issues which they have only recently got round to resolving.

Anyway, an engineer who I saw working on it last week said he was 'programming it' and it should be ready soon. SuperfastCymru who are facilitating Fibre rollout via BT Openreach in Wales say it should be in the process of being 'tested' now (although they have told me that several times in the past few months). I am hopeful though given the engineer was 'programming it' that its not too far away.

Has anyone got any way of checking the actual status - and what does testing actually mean (who does it etc and how long does it normally take)?

Cheers!