Pulse8broadband

Having just ordered a line rental move to them, (£14pm rental + caller display + basic 1571 v BT £24.31 for the same + E & W), I'm wondering about their FTTC.

Does anyone know whether they use WBC/WBMC possibly via someone like Enta or Daisy, straight TalkTalk Business on SMPF, or whether it is TalkTalk tails with third-party backhaul such as Daisy please?

I don't want to ask them at the moment.

Hi Robertos,
I cant answer your question fulIy but I have just taken out a new connection with Pulse8. Currently on adsl with them via Talktalk business. I will be upgraded shortly to FTTC. I have been informed they also use Talk Talk business for FTTC.

I haven't had FTTC for over 2 years, and have moved house. The primary reason for a new connection was to get out of Virgin Media over utilisation, and poor pings.
Currently Pulse8 are performing well on adsl, but being a fair distance from the local cabinet, predicated speed of 38Mbps for FTTC doesn't light my fire yet.....but we shall see what I get or can achieve by the end of the week.

Virgin BQM
http://www.thinkbroadband.com/ping/share/cc95706139b...

Pulse8 Adsl
http://www.thinkbroadband.com/ping/share/e4e5ed6ad53...

Edited by deleted (Tue 14-Jul-15 22:04:24)

Brilliant. Thanks .

Things level and steady here. Had not been for a long long time. Getting back the speed I lost with the bad Billion router. Quite happy.
http://www.thinkbroadband.com/speedtest/results.html...

Would you mind running a tracert to bbc.co.uk for me please?

I think I know what it will show, but would like to see if I'm right.

(Or anyone on Pulse8 FTTC).

In reply to a post by RobertoS:

Having just ordered a line rental move to them

Are you splitting your PN broadband from the phone line? Or have you always kept it separate?

It's always been separate. But despite my lifelong belief in BT being the best place to have line rental I just discovered that in effect I am paying over £10 per month purely for a comfort feeling about what would happen if I had a line problem .

No-brainer.

Re Plusnet FTTC, fortunately I went onto Fibre Extra before the non-PN Phone £2.50 premium was introduced so am happily on £19.99pm for that.

Lucky

While I'm not yet unhappy with my current PN service operationally, I'm not exactly overjoyed with the way things have gone over there recently.

Nothing's happened to make me move right this instance, but I'd say the risk is now higher that it could happen in the future.

That makes it hard to choose to commit to a line rental saver.

How much do you use your line for phone?

The Pulse8, and the forecast uno (xilo SOHO), prices are dramatic.

No call setup charges. 1p per minute on per second billing? Uno going to be a fraction higher. And £10pm lower rental.

They are both clearly just aiming for a medium margin on actual cost from Openreach. Like all providers should be doing.

Not a huge amount - but do make a little use of the hour-long inclusive calls every now and again.

I'll have to calculate what the monthly cost will buy you in calls.

Also consider how many unused minutes you throw away each month on your mobile. Unless you are on PAYG. Nearly all my outgoing calls are on that.

Hi RobertoS,
Here is a tracert from FTTC (38Mb) Pulse8/talk talk. Performed at 20.50 peak time.
Tracing route to bbc.co.uk [212.58.244.20]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 3 ms 2 ms 3 ms host-62-24-255-32.as13285.net [62.24.255.32]
3 4 ms 4 ms 4 ms host-78-151-230-155.as13285.net [78.151.230.155]

4 4 ms 5 ms 6 ms host-78-151-230-132.as13285.net [78.151.230.132]

5 8 ms 8 ms 7 ms host-78-144-0-75.as13285.net [78.144.0.75]
6 9 ms 8 ms 7 ms bbc-pp-sov.as13285.net [78.144.5.1]
7 * * * Request timed out.
8 * * * Request timed out.
9 11 ms 11 ms 8 ms ae0.er01.telhc.bbc.co.uk [132.185.254.109]
10 8 ms 8 ms 9 ms 132.185.255.149
11 11 ms 11 ms 11 ms fmt-vip71.telhc.bbc.co.uk [212.58.244.20]

Trace complete.

http://www.speedtest.net/my-result/4512696884

I have some decent speeds on the package I have, but apparently I cannot go any higher. I do not know what my IP profile is, and I have an ECI modem, so cannot mod it.....although I do have my Fritz7390 I can attach soon.

Hope this helps.

Brilliant, thanks .

That's almost certainly end-to-end TalkTalk Business then. (Until it reaches the Beeb of course). Not TalkTalk tails handing over to a third-party backhaul network such as Daisy. Some TTB resellers just use the TalkTalk exchange MSAN then follow a non-TalkTalk path from thereon.

I noted yesterday when reading that vivaciti thread those guys rated ttb good also. Looks promising if you still considering pulse8.

If Roberto does jump it will be very interesting to hear his comments of Pulse8. Certainly high on my list when my Plusnet contract expires.

I haven't had any problems with Plusnet personally: the 40/20 contract just matches my needs, much better pings than on Infinity, and much more regular Thinkbroadband (and other) speed tests, especially at peak times. However, all the recent pointers are pointing the wrong way (just like Nildram before I left them and BE before I left them).

In reply to a post by Chrysalis:

I noted yesterday when reading that vivaciti thread those guys rated ttb good also.

Lost me there. Any chance of a link to the thread please, it doesn't ring a bell.

TT Business has a good reputation. Has had for years.

Edited by RobertoS (Fri 17-Jul-15 22:19:32)

My short list is Pulse8 80/20 unlimited and AAISP Home::1 80/20 100GB.

Pulse8 works out about the same cost as Plusnet now I have ditched my BT Consumer line rental. Move to Pulse8 for that scheduled for 28 July.

Just a point worth making, if your landline is really only for the broadband, or at least you don't use it enough to need Anytime, Plusnet LRS even at the current price is not worth having. Pay the extra £2.50 for not having PN line if you are on the latest product that imposes that - mine doesn't. I signed for it before they imposed that premium, and you still end up quids in.

Something I have not had for years .... and don't laugh .... Such low latency as I now have along with a good line. i am happy, but took a lot of forum stick for my choice initially.

http://www.speedtest.net/my-result/4513627457
http://www.speedtest.net/my-result/4512558589
http://www.speedtest.net/my-result/4511994497
http://www.speedtest.net/my-result/4511960957

Thought a one off, but holding at any time of day.
Only just noticed your tracert request - Better late than never I suppose!
http://postimg.org/image/bfujxtu59/

http://www.thinkbroadband.com/ping/share/d23a03e87ea...

Edited by professor973 (Sat 18-Jul-15 08:26:31)

no problem

note the comment from banger and others.

http://forums.thinkbroadband.com/fibre/f/4420749-fed...

Edited by Chrysalis (Sat 18-Jul-15 08:18:56)

The latency is your linked speed tests is reporting incorrectly... I've had this issue on a couple of occasions with a Sky ADSL connection and also my Plusnet FTTC connection...

I get that low latency on my gaming PC after replacing a faulty gigabit network card. It is a decent piece of kit. Other old machines here show a latency of around 13ms. test server exactly the same, so I think I have very low latency, which seems to show on a machine fast enough to keep up with it - I expect there are many ready to prove me wrong, but all I know, is that things are down to where they used to be in the days of ASDL2+ that would hold a 1db snr for months, so hair-splitting apart, I am a fairly happy bunny, or at least will be until this time next week, when we will be 400 miles north suffering EE at our other property for a few days.

@professor973
Odd that your tracert test to bbc is just a tad worse than mine from Plusnet (13 ms against mine typically 10 or 11ms), but that your my speedtest tests show much lower (almost miraculous) latency of just 1 or 2 ms against my 14ms. Thinkbroadband test shows latency of 15ms for me, what does your show?

For my use I am not concerned as long as the latency remains below 20ms or so (Infinity just managed that at 18ms)

In reply to a post by professor973:

I get that low latency on my gaming PC after replacing a faulty gigabit network card. It is a decent piece of kit. Other old machines here show a latency of around 13ms. test server exactly the same, so I think I have very low latency, which seems to show on a machine fast enough to keep up with it - I expect there are many ready to prove me wrong,

I'm "sure" the old machines are reporting correctly, your line is incapable of reporting 1ms pings... and that's before its even reached the exchange maybe...

13ms is about correct, ping the BBC using "cmd" will reply with around 9-13ms too.

Same here - happy if usable. just done a test with PingPlotterPro, Different site and software and you will see first hop around 3 or 4 ms, depending where you stop it. last TBB test was around 13 ish if I remember, but all sites are different with routing via god knows where. Different servers on speedtest.net shows that, with XILO Maidenhead much lower than others.
http://postimg.org/image/ps1ra8frz/

rolling check with something better shows continual 3, 4, 5 ms on the first hop. After that a lottery.
http://postimg.org/image/ps1ra8frz/

Edited by professor973 (Sat 18-Jul-15 11:08:19)

So as I said 1ms to Maidenhead is impossible for you then, your first hop to TalkTalk was 4-5ms and total to google was 13ms as predicted already.

I believe the 1ms bug to be a glitch with speedtest.net and maybe something to do with browsers, firewall or any other combination of numbers and rubbish.

This is my tracert to Google, bare in mind I'm using WiFi so pings vary a bit.

Tracing route to google-public-dns-a.google.com [8.8.8.8]
over a maximum of 30 hops:

1 5 ms 1 ms 1 ms router.asus.com [192.168.1.1]
2 16 ms 12 ms 11 ms lo0.13.central13.pcl-bng02.plus.net [195.166.130
.154]
3 15 ms 15 ms 11 ms irb.13.pcl-cr02.plus.net [84.93.249.130]
4 16 ms 11 ms 11 ms ae1.ptw-cr02.plus.net [195.166.129.2]
5 14 ms 14 ms 11 ms ae2.ptw-cr01.plus.net [195.166.129.4]
6 14 ms 11 ms 11 ms 72.14.222.97
7 48 ms 13 ms 13 ms 216.239.47.23
8 17 ms 12 ms 14 ms 66.249.95.39
9 16 ms 13 ms 11 ms google-public-dns-a.google.com [8.8.8.8]

Trace complete.

Also looks like you've got some packet loss and jitter issues.... not good

Edited by mlmclaren (Sat 18-Jul-15 11:19:20)

As this is TBB, we might as well use their BQM ping plot. As the TBB speedtest shows much higher latency than a ping to BBC or whatever, a little artistic licence is allowed. I would say no packet loss whatsoever shows a connection not running at maximum. My packet loss no worse and much better than many. A little this morning as I suffer a little peak-time congestion here, but nothing that makes it unusable. Anyway, they say there is no such thing as bad advertising
http://www.thinkbroadband.com/ping/share/d23a03e87ea...

Edited by professor973 (Sat 18-Jul-15 11:50:40)

here is sky to google dns and also to opendns.

Tracing route to google-public-dns-a.google.com [8.8.8.8]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms home.gateway [192.168.1.253]
2 * * * Request timed out.
3 10 ms 10 ms 10 ms 02780842.bb.sky.com [2.120.8.66]
4 10 ms 10 ms 10 ms 72.14.203.204
5 10 ms 10 ms 10 ms 209.85.255.107
6 11 ms 10 ms 11 ms 209.85.250.77
7 11 ms 10 ms 10 ms google-public-dns-a.google.com [8.8.8.8]

Trace complete.

C:\Windows\system32>tracert 208.67.222.222

Tracing route to resolver1.opendns.com [208.67.222.222]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms home.gateway [192.168.1.253]
2 * * * Request timed out.
3 10 ms 10 ms 10 ms 02780842.bb.sky.com [2.120.8.66]
4 10 ms 10 ms 10 ms gi0-0p226.rtr1.lon.opendns.com [195.66.237.70]
5 10 ms 10 ms 10 ms resolver1.opendns.com [208.67.222.222]

Edited by Chrysalis (Sat 18-Jul-15 11:51:03)

In reply to a post by professor973:

As this is TBB, we might as well use their BQM ping plot.
http://www.thinkbroadband.com/ping/share/d23a03e87ea...

OK,

TBB: http://www.thinkbroadband.com/ping/share-large/8572c...
F8lure (Rapidswitch Maidenhead) : http://f8luresig.mouselike.org/sig.png?/55612.png
F8lure (Andrews & Arnold) : https://f8lure.mouselike.org/proxyfirebrick.asp?ID=5...

I did a resync at around 11:15am so thats the reason for the packet loss...

10 ms is good, but not seen an ISP with hops that are not unreachable. The cause and effect of that is what we should be getting to the bottom of.

Do you mean the "Request timed out"? That's when that particular router is set to not respond to pings.

In reply to a post by professor973:

10 ms is good, but not seen an ISP with hops that are not unreachable. The cause and effect of that is what we should be getting to the bottom of.

Shouldn't have any effect. The unreachable ones aren't responding to the tracert requests directed to them, and some of the slower ones respond slowly to such requests. However, they should forward tracert requests targetted at further down the chain as fast and reliably as they forward anything else. If they are slow at forwarding that will affect all traffic, and show up correctly as longer latency times to the points further down the chain.


On another point, I've just realized that when the phone price increase comes through I have the chance to break my Plusnet broadband contract as well as the phone one, should I choose to do so. That means that my decision time will be closer than I had expected (soonish rather than early next year).

Edited by StephenTodd (Sat 18-Jul-15 12:29:03)

That's good - Minimal packet loss.

Only getting that due to being connection to Plusnet's Plagued City Lifeline Gateways..

Normally I can shave a millisecond and lose the packet loss by getting on to telehouse norths gateways but keep getting booted of them so not bothered trying anymore.

yep

the 2nd hop is the dslam in exchange, looks like now sky stop that responding.

Edited by Chrysalis (Sat 18-Jul-15 13:34:42)

normally a lot of hops are hidden under one hope too aren't they?

I've just noticed that Pulse8 like to do FTTC migrations via ADSL.
That seems to leave an extra uncertainty which should not be an issue, but ...???
For example, if your cabinet is full might you lose the FTTC connection during the process?

My migration from BT to Plusnet didn't even appear to involve a modem-cabinet resync.
Not sure why the Pulse8 one would be more complicated.
Is that to do with TalkTalk LLU? If so, does it mean migrating away again could have similar complications?

https://pulse8broadband.co.uk/faq
http://forums.thinkbroadband.com/otherisp/4417498-pu...

Edited by StephenTodd (Sat 18-Jul-15 16:30:43)

In reply to a post by RobertoS:

It's always been separate. But despite my lifelong belief in BT being the best place to have line rental I just discovered that in effect I am paying over £10 per month purely for a comfort feeling about what would happen if I had a line problem .[/quote

Ditto - I also used to keep the rental seperate from the adsl but did the same last Autumn, though moved to Plusnet for both rental, calls (E&W) and adsl.

This year, I would have just renewed the LRS and upgraded to the 40/20 package. However, the recent product/price changes mean I will need to look at the whole thing again in a few months.

Ironically really, as I only recently requested the E&W package change to an Anytime one.

Not sure I trust the Pluse8 savings calculator though - I think where they ask for 'line rental cost' you need to put in the entire cost of your monthly bill..

Regards
Sunil

going to talktalk will cause a loss of sync but can still be migrated same day if pulse8 did it correctly, I did plusnet to sky and was a same day migration.

Edited by Chrysalis (Sat 18-Jul-15 16:39:06)

I didn't bother with the savings calculator. It wouldn't be relevant to my usage. If you needed Anytime then it's a different ball-game altogether .

So looks like a bug on the beloved TBB then, as it showing 4 ms at peak time this evening, at the very time I get a little packet loss due to congestion.
http://www.thinkbroadband.com/speedtest/button/14372...

Done a few minutes ago during 'Raised evening latency'
http://postimg.org/image/vi2z57n23/

AFAIK, you will not being able to ping something lower than your baseline ping...

The lowest I've ever got the BBC is 9ms, and thats when my BQM also showed 9ms, currently my BQM shows it at around 11ms and my pings to the BBC also show that...

I'm not sure of the bug, but something is causing the incorrect latency readings...

But I suppose your line, amongst other faulty lines (and from what you have said there is many on your cab) and all the good lines in the UK has just broken a record for lowest ping that even those sitting on the cab with a new pair and able to achieve 120/40 (max sync, not actual) are also unable to achieve...

maybe the lowest ping ever achieved on any DSL connection ever.

In reply to a post by StephenTodd:

I've just noticed that Pulse8 like to do FTTC migrations via ADSL.
That seems to leave an extra uncertainty which should not be an issue, but ...???
For example, if your cabinet is full might you lose the FTTC connection during the process?

I know, suck right!

No way would I go from 60/18 to 3/0.8 to then have to wait for a fibre order to complete... my household would just stop... nothing would work at all, no radio, no working from home..

I don't see the point in it... I get a feeling there is a cost saving behind it but couldn't say for sure.

Well, a while ago, you and the world were so sure, that you stated quite categorically that it was a Speedtest.net fault that was showing my low pings.
My line may well have been faulty in the past, but I don't consider it faulty now. It is as good as many others here and better than some I have seen recently. After all, since switching to fibre, I have very little copper as I can see my cab from home.
Also, I have not stated that there are many faulty lines on my cab. You are talking rubbish, as I have no idea of the state of the lines of others on my cab. Yes, I have stated that OR have spent a lot of time at properties here and raking cables from the sump by my cab, but not being the nosy type, I have no idea whet their visits were for. Could be fibre installations for all I know. I only know what the OR engineer tells me is the state of some non BT ISPs, but then he would wouldn't he.

It may be spite Pulse8 week, but there are many many instances mentioned here, where providers prefer to get the line over first before switching fibre, especially where LLU is involved. Look around and you will see it's a quirk of Talktalk migrations, nothing deliberate or incompetent from Pulse8. Looks like it's something to do with an Ofcom 10 day cooling off period. https://pulse8broadband.co.uk/faq I suppose if someone backed out of the line rental in the ten day cooling off period, there would be an expense of fibre to sort. Makes sense to me.
Cost saving ..... A little like Plusnet strangling upload speed. It was their old trick on ADSL, leaving many not realising they could upgrade speed.

Edited by professor973 (Sat 18-Jul-15 23:13:29)

I don't want to knock Pulse8, but if I migrate I want the simplest and most reliable possible migration.
Neither (a) migrating via ADSL nor (b) migrating telephone first and then FTTC later is 'simplest'.

In the case of (b), would both the telephone migration and the later FTTC migration leave the FTTC connected and running, apart from the few minutes of transfer as the higher level PPPoE connection migrated? Also, (b) might not be feasible as part of a move from Pluset in contract without penalty due to telephone price increases. Again, not Pulse8's fault, but still a possible reason not to make the change.

In reply to a post by professor973:

It may be spite Pulse8 week

I wasn't aware of it being a particular spite Pulse8 week.

But now you mention it, OFCOM require all providers, even systemless resellers, to be members of an approved ADR.

Which OFCOM approved ADR do Pulse8 belong to?

So WHY don't you ask them ? - If you had a brain, you could use it and search for the information. I expect you will find it on a decent im-partial site!
http://www.ispreview.co.uk/isp_list/ISP_Detail_Dialu...

Edited by professor973 (Sun 19-Jul-15 00:24:13)

In reply to a post by mlmclaren:

I don't see the point in it... I get a feeling there is a cost saving behind it but couldn't say for sure.

They will offer to try a direct FTTC->FTTC migration but they state their previous attempts have failed.

In reply to a post by Spud2003:

In reply to a post by mlmclaren:

I don't see the point in it... I get a feeling there is a cost saving behind it but couldn't say for sure.

They will offer to try a direct FTTC->FTTC migration but they state their previous attempts have failed.

But why does it fail... it don't for anyone else, any other company would have this sorted very quickly, even if it meant placing the orders for new connections (fibre) instead of migration...

Over-tired. I was thinking of something else. Sorry.

Edited by RobertoS (Sun 19-Jul-15 00:54:49)

Did they announce what the answer was? - Though I expect that would be sensitive info that gives them an edge.

Edited by professor973 (Sun 19-Jul-15 00:51:22)

Over-tired. I was thinking of something else. Sorry.

Edited by RobertoS (Sun 19-Jul-15 00:55:28)

Oops, sorry I rattled your cage

I didn't say your line was faulty but your posts as you have mentioned seem to point out that lines locally aren't great, I can't remember ever seeing BTOR dragging the content of the network out of anything locally to me or anywhere else in fact.

I'm merely pointing out that many folks with better lines than you or myself are not getting much better pings than you and I... the lowest ping from any Broadband connection I have seen "ever" has been an FTTC one of 5ms to the BBC, and that connection was located very very close to the BBC and also to the ISP's network, so the possibility of you getting 1-4ms to Maidenhead or London is impossible.

I'm sorry you seem to think I'm having a pop at Pulse8, but forgive me for questioning a provider that seems to have weird advertising of its products on its website, sending emails requesting payment information (When no order has been placed), claiming to use another supplier and then regarding an issue with a different provider as a "potential" reason for an outage and if I though a bit harder I could probably list a few more things too...

So all I have to say now really is enjoy your inflated cost Talk Talk Business Fibre,

I did not know if it was an oddity of switching from Infinity to TTB LLU Fibre, whatever the description is.

It's OK, I am like that most of the time Lol. Will turn in early and let this second pc update W 10 - leaping well over a hundred builds tonight.

In reply to a post by professor973:

I did not know if it was an oddity of switching from Infinity to TTB LLU Fibre, whatever the description is.

At the beginning of May, when I was on TalkTalk residential fibre, they told me I'd have to be switched to ADSL first for a fibre migration to their TT Business product - they also said that when the new migration system came in they'd be able to do direct fibre to fibre.

You certainly DID describe my line as faulty. Possibly you could confirm that latest list of tripe, instead of vague allegations and outright drivel. All we have had from forum anoraks in this thread, is wild accusations and total bull that has proved unfounded. Well, this 'Overpriced TT Business fibre' as you describe it, is FAR LESS expensive than a [censored] tied-in basic service from Plusnet.
So all I have to say now really is enjoy your inflated ego!

Edited by professor973 (Sun 19-Jul-15 01:08:48)

In reply to a post by Spud2003:

In reply to a post by professor973:

I did not know if it was an oddity of switching from Infinity to TTB LLU Fibre, whatever the description is.

At the beginning of May, when I was on TalkTalk residential fibre, they told me I'd have to be switched to ADSL first for a fibre migration to their TT Business product - they also said that when the new migration system came in they'd be able to do direct fibre to fibre.

So, it was a known TT problem and for all we know it may now be sorted for all ISPs - Pulse8 have offered to try again, but for many here, that is a reason to rubbish them, when in fact, they provide customer service better than most here have come across, but I expect they are thanking us all for the free advertising. Many more are now aware of Pulse8 and contract-free fibre.

Edited by professor973 (Sun 19-Jul-15 01:16:51)

LMAO

This is well better than a book before bed

My £25 (Inc. Line Rental) service with Plusnet is absolutely fine* thanks and the last time I looked, I'm not locked into anything!

*Atleast no long periods of downtime... or even any really

Anyway, I've had enough of clowns for one day sooo...

Ciao!

Edited by mlmclaren (Sun 19-Jul-15 02:07:40)

In reply to a post by mlmclaren:

LMAO

This is well better than a book before bed

My £25 (Inc. Line Rental) service with Plusnet is absolutely fine thanks and the last time I looked, I'm not locked into anything!

Anyway, I've had enough of clowns for one day sooo...

Ciao!

You are the Clown you idiot. You know [censored] all about the cost of Plusnet here on a Market 1 exchange. Their site only offers 38/2 here - Rubbish! Make sure mummy tucks you in.

Edited by professor973 (Sun 19-Jul-15 02:14:16)

In reply to a post by professor973:

You are the Clown you idiot. You know [censored] all about the cost of Plusnet here on a Market 1 exchange. Make sure mummy tucks you in.

Is that all you got

I know that my Plusnet on a market 1 exchange would be £7.50 more per month which is still cheaper than your TalkTalk in a mask!

PS. The only one here acting like a child currently is you , and further more I won't be getting put in detention like a child either...

Sleep Tight, Don't let the bed bugs bite xx

What a [censored] you are. MINUSnet don't even OFFER 80 meg fibre on their site now, and one thing is for sure, they will not supply it unlimited BB, calls and line ANY cheaper than I pay, despite an EIGHTEEN month tie-in.

In reply to a post by professor973:

What a [censored] you are.

You may be correct! but your the one showing off how big a {censored} they are!

In reply to a post by professor973:

MINUSnet

We prefer to call it Dudnet now, rolls off the tongue a bit better!

In reply to a post by professor973:

don't even OFFER 80 meg fibre on their site now,

I'm not sure if you have banged your head, or if your in need of a trip to specsavers but there price guides seem to be showing it pretty fine to me....

In reply to a post by professor973:

they will not supply it unlimited BB, calls and line ANY cheaper than I pay,

,

Depends how much of a discount you may be getting from Pulse8 really, I know that at retail pricing Plusnet (market 1) will still beat Pulse8.

Hmmm....

Edited by mlmclaren (Sun 19-Jul-15 03:10:12)

Can we all just calm down please?

Plusnet do offer 80/20, but if your downstream estimate is below 40 they won't supply it.

Are you forgetting that on fibre the Pulse8 prices include line rental?

Yeah, but the 80/20 product is not even shown on the website. Seems they are trying to restrict the download product as well as the upload. What on earth has it to do with Plusnet if someone wants to pay for 80/20 regardless of what they can get - Sounds as if their headquarters are Brussels - They are a bigger joke than when I suffered their reign of terror

Edited by professor973 (Sun 19-Jul-15 10:05:34)

Expect he banged HIS head lol. - take the line rental price of others off Pulse8 and you have a competitive price for fibre and no tie-in. Don't worry, he will be banned if he keeps it up.
More to worry about this morning ... latency gone up on the London server .... Bound to be my [censored] service http://www.speedtest.net/my-result/4515774266

Edited by professor973 (Sun 19-Jul-15 10:13:09)

In reply to a post by arobertson545:

Can we all just calm down please?

Who pulled your chain? How about a message at the person insulting others instead of the one-sided view we usually get here. Don't worry, it will be quiet once I get the idiot banned,

In reply to a post by professor973:

Yeah, but the 80/20 product is not even shown on the website.

I don't know what website you are looking at, but try this one.

I was going to put the fighting down to late night banter but see that people are continuing things on into the daylight hours so the hammer will fall twice.

Are you forgetting that on fibre the Pulse8 prices include line rental?

The prices for Plusnet under a market 1 exchange are as follows:

Fibre Unlimited Extra £27.49 (No Offer)
Line Rental £16.99 (new Price)
Monthly: £45.48

and Pulse8's are:
76Mbps XL Line Unlimited Use £44.00

Now a static IP address on Plusnet will cost one off £5, so over the 18 month contract thats an extra 27p per month, however Pulse8 charge £2 a month.

So totals:
Plusnet: £45.75
Pulse8: £46.00

and for Market 2/3 exchanges Plusnet will be a further £7.50 cheaper.

I always thought providing service over LLU was cheaper, apparently not.

Don't forget that all the biggies are front-ending costs onto the line rental, in order to appear to have cheap broadband, free/cheap sport and free/cheap TV.

See my opening post re my line rental. For the many who don't actually need Anytime calls, PN xDSL + Pulse8 line is a darn good deal. Look at the call costs and look at the majors'. 10p connection + minute charges, as opposed to 1ppm with no setup charge.

Don't worry, he will be banned if he keeps it up.

I suspect you will be banned too, from what I can see you started this mess by being quite arrogant and misreading posts above.

Also your the only one I can see using foul language triggering the CENSORSHIP bot.

In reply to a post by RobertoS:

Don't forget that all the biggies are front-ending costs onto the line rental, in order to appear to have cheap broadband, free/cheap sport and free/cheap TV.

See my opening post re my line rental. For the many who don't actually need Anytime calls, PN xDSL + Pulse8 line is a darn good deal. Look at the call costs and look at the majors'. 10p connection + minute charges, as opposed to 1ppm with no setup charge.

Yes I totally agree, line rental certainly does seem to cover a lot more than just the "line rental" it states , I suppose that is just the way now, unfortunately

Sounds like you have worked out a good deal though!

In reply to a post by AlmightyBunghole:

I suspect you will be banned too, from what I can see you started this mess by being quite arrogant and misreading posts above.

Also your the only one I can see using foul language triggering the CENSORSHIP bot.

I take it you're aware that signing up under a new username to avoid a ban is against the rules, especially when using an offensive username?

what's there to be offended about "almighty bunghole" and I'm not sure who you think I am but I'm not a previously banned member of this forum,

I came across this when looking up Pulse8 Broadband

Sorry but I do not buy that argument, timing is too much of a coincidence.

The username in itself would have warranted a warning in the first place.

In reply to a post by professor973:

If you had a brain, you could use it and search for the information.

I can't seem to find Pulse8 listed as members of either Ofcom Approved ADR schemes.

I wonder if ISPreview has incorrectly picked up PulseDSL?

In reply to a post by partial:

In reply to a post by professor973:

If you had a brain, you could use it and search for the information.

I can't seem to find Pulse8 listed as members of either Ofcom Approved ADR schemes.

CISAS according to http://consumers.ofcom.org.uk/phone/problems-and-com...

In reply to a post by RobertoS:

I wonder if ISPreview has incorrectly picked up PulseDSL?

http://www.cisas.org.uk/CPsRegisteredwithCISAS-2_e.h...
Oops

In reply to a post by BatBoy:

In reply to a post by RobertoS:

I wonder if ISPreview has incorrectly picked up PulseDSL?

http://www.cisas.org.uk/CPsRegisteredwithCISAS-2_e.h...
Oops

very odd Ofcom list pulse8 as being a member of cisas , but the cisas site does not list them, pulsedsl is a different company

From Pulse8 code of practice

Where there is a dispute between us, which cannot be resolved, you have the right to refer the
matter for arbitration. Pulse8broadband is a member of ISPA and has agreed to adopt the
Communication and Internet Services Adjudication Scheme (CISAS)

I have Pulse8 ADSL2+ and Latency wise it seems stable enough, can't really comment on it's performance otherwise because I rarely use it, it's configured in my router as fail-over if my plusnet FTTC goes down.

Sync is pretty low for the attenuation - 13839kbps @ 23.5db attenuation & 6db snrm, Unlocked HG612 as the modem.

Sync speed is probably because I live in a block of flats so wouldn't surprise me if there's a load of cross-talk from the other pairs in the building or it's just [censored] cabling.

Turns out there was no problem with speedtest.net, as I got the same ping on the much loved TBB speedtest.
According to some, it was a fault with my browser. I was and am using exactly the same browser and build of Windows 10 on both the machines in question. Those that know, reckoned my old pc was reporting correctly, and the gaming machine with a Gigabit network card was reporting wrong. A change here has proved it was neither machine or browser at fault. I will leave the experts to tell what the change was that put latency in its place at Speedtest.net.
http://www.speedtest.net/my-result/4523183865

So the issue is with the new gigabit lan card then...

In reply to a post by mlmclaren:

So the issue is with the new gigabit lan card then...

Nope - I said it was NOTHING to do with machines or browsers - Another guess what the change was please. I am not offering the information as it is sure to be rubbished as impossible.

How can you be sure its nothing to do with machines or browsers??

and your right it will be rubbished as impossible, because it is impossible !

I am sure because I touched NOTHING on machines or browsers. That does not leave much in the way of equipment, but STILL I get the same abuse expected from idiots here. You're perchance ??

Edited by professor973 (Wed 22-Jul-15 22:47:27)

you changed the LAN card... forgive me but did you you use the force or some other magic to do that.

Abuse???

In reply to a post by mlmclaren:

you changed the LAN card... forgive me but did you you use the force or some other magic to do that.

Abuse???

I have told you TWICE that I changed NOTHING on either PC to get speedtest.net reporting correctly and that it was something else I changed here. Now were you born stupid, or did you have to study. You are proving my point, that it would be a waste of my time volunteering what I changed, because some know-all anorak would rubbish what I said. Did't take long for you to claim the post did it? Now why not take another guess what was changed here.

Going around playing games and calling others idiots is s sure fire way to get another suspension, so perhaps walk away from this game.

you said that you changed your lan card and recently some work was done to improve your VDSL line, you claim this together has made your connection so good that is now only take 1ms for data to get to a from your connection in Suffolk somewhere (guessing)

Now I know for sure that neither of my iMac's, Macbook, laptops or PC connected on a very good VDSL line and closer to most main ISP's servers and gateways in London are getting 1ms response times to servers that are very close to myself,

I must point out that I have a BQM hosted in maidenhead and that ping me at 9ms, I ping the BBC and Google at 9ms also...

The fact is that a ping from your computer to your NGA and back will probably be longer than 1ms so through a whole web of networks to Xilo and all the way back is going to impossible, and probably unknown for DSL lines...

Also as I mentioned before, I have had this issue myself on a older laptop on a relatives Sky ADSL connection at 2.5km line length and over wireless... now considering the baseline ping on this line was around 21ms due to interleaving and a pinging the router from this laptop fluctuated between 3 and 9ms I don't think speedtest.net was reading correctly...

I can't say I tried TBB at the time but sure if one thinks its a super connection then others "could" too.

Now calling me stupid is uncalled for and some may refer that back to you but that WON'T be me, the case is you have no idea who I am, or what I do and have done!

However I have worked along side some of the big communications providers and even been offered jobs by them too, I've fixed issues they could not, I do believe I have more experience in this area than you and if you think I'm being big headed by saying this, I don't care!

I have found your opinion's or insults too be very inaccurate, biased "maybe a little" and most of all ignorant & hypocritical... & "sometimes" amusing

I'm not going to fire any insults at you regarding this matter as it is childish and only ends up with me being unable to help those in need, I have however made the appropriate staff aware of these posts and I'm sure they will handle this accordingly..

POST WRITTEN BEFORE MR SAFFRON RESPONSE!

Edited by mlmclaren (Wed 22-Jul-15 23:40:01)

In reply to a post by MrSaffron:

Going around playing games and calling others idiots is s sure fire way to get another suspension, so perhaps walk away from this game.

Please yourself, But I am not going to be called stupid and have every word I post rubbished. Had a bellyful of your know all anoraks rubbishing Pulse8 this last week. They have called them liars, accused them of not really reselling TTB, not being affiliated to this or that and far more expensive than your beloved Plusnet on a market 1 exchange. You have seen it and ignored it. You may wish to sit back and accept such bull and be called a liar, but I don't. It's just a pity your response is so one sided in telling me to walk away. Why do you rarely have a pop at those spouting rubbish and stirring things up. If you wish to go into childish little tin Hitler mode and ban me again for defending myself, feel free.

I don't care if you have worked alongside Jesus Christ Almighty and dare say I am more qualified than you as a technician, but that is beside the point.
What I said, was that the newer machine with a gigabit network card was reporting a lower ping than the older machine with a slower card on speedtest.net. Anoraks here rubbished everything I posted and blamed my browsers, faulty speedtest.net and all-sorts. I understand ping, the fact that 7 is about the lowest possible and the speed of light for that matter. I was posting the symptoms I had here in hope of an intelligent response instead of the usual abuse and total bull. Obviously that was too much to hope for. I say again, it was NOTHING to do with a network card and that I have changed something else that has made a great difference to my latency and pings. Have a Google and find the components that make up a Broadband setup within the home - Discard the PCs and have a wild guess.

Edited by professor973 (Thu 23-Jul-15 01:07:40)

So you have now decided that the ping reported by speedtest.net was incorrect?

Before you said it was due to your line being improved by Openreach thanks to your beloved Pulse8...

If we "anoraks" rubbished anything you said then we must have had good reason to do so,

your comments regarding Pulse8 not reselling TTB is incorrect, it was said that Pulse8 doesn't just sell TTB and also sells BT WBC as it can provide to those who don't have TTB LLU enabled exchanges... it was also said that possibly a line could be provisioned via BT WBC in the case that TTB LLU didn't have the required bandwidth or allocation available for another connection.

You also forget that the reasons TTB and BT WBC conversation started was because you posted inaccurate information saying that a BT issue was causing TTB to be down, you later corrected this but now your bringing it up again ???

Unless your older PC's where from the early 2000's or 90's then I doubt there is going to be much issue with speed capability or even ping times even.

I don't need to google what makes a home network setup, I built my own, along with another 5 years worth of jobs both consumer and commercial...

Homeplugs?

NO I HAVE NOT - I posted the same silly low ping from the TBB speedtestust - quit while you are behind.

Edited by professor973 (Thu 23-Jul-15 07:42:37)

Good try Bob, but no. I have ran them here, initially for tests, but they did not stay long. You know how us Amateur Radio operators disagree with their lack of regard for EMC.
Strangely, a router change seems to have made Speedtest.net behave immediately - Don't ask me how though as I cannot work out how. I finally beat my old Billion 7800N into submission. Up till now, Adam and I could not get it to work with P8 BB for some odd reason. As soon as I got it working with the OR modem, the speedtest behaved itself immediately, so seems something about the TP-Link TD-W9980 did not like this gaming PC.
The old Billion has put the final polish on my already half decent TBB BQM, Peak time maximum latency barely noticeable. http://www.thinkbroadband.com/ping/share/af31376f9d5...

Edited by professor973 (Thu 23-Jul-15 06:43:25)

In reply to a post by professor973:

I posted the same silly low ping from the TBB speedtest* - quit while you are behind.

I know you did but doesn't mean it was correct either!

Saying that changing your router fixed the issue to me means your admitting it was an issue, even if it was just compatibility with the TP-Link router.

MTU tweak in the router?

Have to say, when people come on a site asking for help, fix their problem and then make everyone guess what the fix was it is not overly useful. I personally hate guessing games when there are actually a number of components that could cause the issue including dodgy switches, dodgy network cables, poor router config, cable length, etc, etc.

Your latency is fine, but you seem to be getting a lot more packet loss than me, on the currently not-so-good Plusnet. Which concerns me, seeing as I'm considering P8.

As a totally different point of interest, didn't you recently mention being on Anytime calls or something? I can't see any call plans on their website - not that I would want one, but!

No anytime calls Bob. Regarding packet loss, we have an exchange problem .... OR Engineers in my road every day and many others with problems including BT customers. Said to be congestion. Adam will confirm exchange problem, but OR will not get involved if the phone side checks out. Getting a little more packet loss on the BQM with the old Billion 7800N, but lower max latency and no drops, which makes things more usable. Struggling with a lappy tethered to poor 3G in the Norbreck Castle Hotel - 39 quid for 2 including breakfasts ....Thought we might as well push the boat out lol

In reply to a post by mlmclaren:

In reply to a post by professor973:

I posted the same silly low ping from the TBB speedtest* - quit while you are behind.

I know you did but doesn't mean it was correct either!

Saying that changing your router fixed the issue to me means your admitting it was an issue, even if it was just compatibility with the TP-Link router.

For goodness sake wake up. If it was speedtest / router problem, both PCs would not only report the same, but the TBB would report the correct result. It was obviously a compatibility problem between the gameing PC and VDSL modem/router. I would stop digging and shout for a ladder.

In reply to a post by ian72:

MTU tweak in the router?

Have to say, when people come on a site asking for help, fix their problem and then make everyone guess what the fix was it is not overly useful. I personally hate guessing games when there are actually a number of components that could cause the issue including dodgy switches, dodgy network cables, poor router config, cable length, etc, etc.

I agree with regard to guessing games, but a little like political opposition, many dismiss most of my utterances as rubbish as a matter of course, along with the usual insults. In that case, I can be as ignorant as some deserve.

Hi Robertos,
I have a fairly long line on but here are my graphs. Upload speed could be better though, and showing possible minor congestion just after 8pm.
Pulse 8
http://www.thinkbroadband.com/ping/share/542a0245da6...

http://www.thinkbroadband.com/speedtest/results.html...

Compared to virgin
http://www.thinkbroadband.com/ping/share/23f4e5ded15...

So generally Im happy. I dont use it for a phone though, its just broadband as a secondary connection.l

The upload speed is probably due to your line and not to Pulse8.
Did you have FTTC with anyone else before?

In reply to a post by professor973:

Regarding packet loss, we have an exchange problem .... OR Engineers in my road every day and many others with problems including BT customers. Said to be congestion. Adam will confirm exchange problem, but OR will not get involved if the phone side checks out.

That must be some exchange problem if it is hitting both BT and TT LLU kit. Reckon Adam is bluffing again.

Edited by deleted (Thu 23-Jul-15 21:23:09)

Not if both LLU and BT are both congested at the cabinet/exchange

I'm back from work honey!

In reply to a post by professor973:

For goodness sake wake up. If it was speedtest / router problem, both PCs would not only report the same, but the TBB would report the correct result. It was obviously a compatibility problem between the gaming PC and VDSL modem/router. I would stop digging and shout for a ladder.

It being a compatibility problem with the router makes it a Pc or Router problem so I'm not wrong to blame them, you have said it was an issue between your computer and router so both where at fault to some degree.

This started because you claimed your new lan cared and repair done to your line made it out perform every other DSL line (to knowledge) in the world on a ping test, I said this was incorrect but you said it was, and now you've decided its not, but because I couldn't tell you what it was (and how could I, it could of been a thousand things) and currently you still don't know what it was apart from it was related to the use of your new lan card with the TP-Link router.

with regards to your little pun regarding a ladder, I will redirect that back at yourself as it does seem to be you that is in over your own head!

Edited by mlmclaren (Thu 23-Jul-15 21:34:02)

In reply to a post by partial:

In reply to a post by professor973:

Regarding packet loss, we have an exchange problem .... OR Engineers in my road every day and many others with problems including BT customers. Said to be congestion. Adam will confirm exchange problem, but OR will not get involved if the phone side checks out.

That must be some exchange problem if it is hitting both BT and TT LLU kit. Reckon Adam is bluffing again.

Sound's like it, but don't poke the bear... he may throw a fit !

In reply to a post by bobble_bob:

Not if both LLU and BT are both congested at the cabinet/exchange

But congestion would show a speed loss or at least latency rise in the evenings of more than just a few milliseconds !

@colesy10
Thanks for those graphs . The BQM looks like mine on a good day. Mine isn't bad right now but a bit of packet loss.

Line due to move on Tuesday, then it's make up my mind time.

I'm not sure I want to go full LLU, that's my latest concern. Even though the TalkTalk Business side has a good reputation.

In reply to a post by RobertoS:

I'm not sure I want to go full LLU, that's my latest concern. Even though the TalkTalk Business side has a good reputation.

LLU looks a better option for avoiding BTw issues, but then I wouldn't go for a reseller... so for TT or TTB I would go to them direct... for me it looks like Zen... but thats because where I am there is LLU available.

To be honest, I don't think I'm on TTB, as it was hinted that now I'm on FTTC and not adsl, I could upgrade to business IF I found the congestion too bad.

@Stephen..yes I agree the upload is probably my line. I have never had any form of internet over this phone line in this property before. I have an ECI modem, so don't have acces to stats. However I am pleased with the ping, the lack of packet loss and single thread speed on the tbb speed tester.
Thumbs up from me so far... (although nothing to compare to on this particular connection).

Isnt the main complaint with Talk Talk the lousy customer service? They do have a good network and with Pulse8 who resell pure Talk Talk Business you bypass that.

I know you have opinions on Adam and Pulse8 but they got my migration issue fixed within a few hours and have even answered queries in the small hours

TalkTalk business is supposed to have good customer support but I wouldn't touch residential with a 10ft barge pole.. for the reasons you mention...

I have no issues with Adam or Pulse8, just something about the whole setup doesn't sit to well with me, I feel it will fail, specially with the attention its getting currently.

Also not getting information confirmed and conflicting information that keeps hitting these message boards... at one point (not checked recently) they where claiming to sell dedicated or near dedicated lines but that was not the case...

and then the issues from a few people where they have been told issues with BT have affected the supposed TTB connections... not to mentioned I emailed them twice asking for information and still had no replies... that was over a month ago...

I looked at pricing recently, and couple of weeks later received an email asking me to supply payment details to start the order/service.... I didn't place an order??

and as I said above, I don't really trust resellers "anymore", Plusnet basically resell BT WBC and they constantly say issue with BT, we've told them, seems they are powerless... at least if I'm connected to Sky/TalkTalk's LLU (network) they are only ones at fault.

either way, I'm sure Pulse8 are great, but I remain sceptical about there abilities to host you guys as guests and with the migration process requiring me to regrade to ADSL and then start a new fibre upgrade, they can swivel! my house dropping down to 3mbps will probably blow my router up (I Joke) also believe they wanted £50 to migrate us, (which is the only joke not meant to be funny)

In reply to a post by mlmclaren:

Also not getting information confirmed and conflicting information that keeps hitting these message boards... at one point (not checked recently) they where claiming to sell dedicated or near dedicated lines but that was not the case...

I raised that question, and it was answered to my satisfaction. It is to do with priorities within the TTB network.

awesome, least you got some of this "awesome" customer service !

Resellers usually have their own authentication servers, goes over some LLU/BT backhaul then via a supplier like Daisy or Enta. So lots of different cogs turning. Good thing with Pulse8 is it all goes over TTB so you know who is to blame if anything goes wrong. From what i gather its a Talk Talk Business line in all but name with Pulse8 there for support only (and billing obviously)

Ive no idea how setups like this work. I assume Pulse8 pay TT to allow them to resell their network and use their IP range?

Yeah but you try calling TT Business and saying , your network is failing me... they will say your not a customer of ours.... call pulse8... call pulse8 "err err, its err TalkTalk... maybe Bt, maybe Virgin, Comcast... AT&T...

(Sorry don't take the above seriously, just a bit of fun0

If sky's at fault, I will rant at Sky, the message will get back more efficiently then, and this is why folk want openreach split from BT Group... because BT Retails issues get passed through better than outsiders, though that is a slightly different story!

Edited by mlmclaren (Thu 23-Jul-15 23:25:56)

You're slightly confused because of all the clashes of wording.

In the case of resellers, TalkTalk Business isn't a "business service" in the way we normally understand it. It basically means TalkTalk Wholesale. On the other hand it does also sell direct to businesses whereas TalkTalk as we know it is people like us.

TalkTalk Business does have consumer level (us) products and a higher priority products for ISPs to buy, just as does BT Wholesale.

The "business" level you could upgrade to will be the resold higher priority product, in the same way as on BT, Plusnet, Zen etc. they offer business products .

I'm not sure how clear I've made that, but hope I have.

Edited by RobertoS (Thu 23-Jul-15 23:37:07)

In reply to a post by mlmclaren:

Yeah but you try calling TT Business and saying , your network is failing me... they will say your not a customer of ours.... call pulse8...

Even that's a bit of a distortion.

I can understand you lacking confidence in Pulse8, but as I've just explained to colesy10, for our purposes Talk Talk Business is in effect TalkTalk Wholesale. We can't ring BT Wholesale. Or Openreach, as you know.

Edited by RobertoS (Thu 23-Jul-15 23:39:43)

Taking Talk Talk Business as an example be interesting who would get listened to more. A direct customer like me or you or an ISP moaning at them on behalf of a customer?

Do ISPs have more weight behind then when reporting a fault?

Yes.

I've exchanged half a dozen emails with them and quite satisfied.

It's nothing to do with Pulse8... I feel the same way about Plusnet and any other provider using third party infrastructure's such as BT Wholesale...

I know that by using LLU your still locked to using Openreach for the link between me and the exchange but this is a smaller issue than all the way to another city and then being handed over.

In reply to a post by bobble_bob:

Do ISPs have more weight behind then when reporting a fault?

Suppose it depends on the agreement between ISP and Wholesale provider...

I think TT Business would have a bigger interest in sorting their own customers issue and would get information regarding it easier than what it would from third party maybe.

In reply to a post by RobertoS:

Yes.

I've exchanged half a dozen emails with them and quite satisfied.

I guess, I wish you look with your move then

splitting of openreach wont affect BT wholesale

I see your "migrating soon" has gone, you keeping plusnet now?

In reply to a post by Chrysalis:

splitting of openreach wont affect BT wholesale

I know, I didn't say it would &#128512;

In reply to a post by Chrysalis:

I see your "migrating soon" has gone, you keeping plusnet now?

Just having a sig. Clean up and hell nooo... But soon to be moving house so not rushing anywhere yet!

In reply to a post by mlmclaren:

However I have worked along side some of the big communications providers and even been offered jobs by them too, I've fixed issues they could not, I do believe I have more experience in this area than you and if you think I'm being big headed by saying this, I don't care!

Interesting.

maybe!

Not sure if it's mentioned elsewhere in the thread but note that (unless something has changed recently) that you can't migrate from ANOther ISP FTTC to Pulse8 FTTC - You have to move to Pulse 8 ADSL first and then upgrade.

This was enough to put me off and look elsewhere when I jumped ship from Plusnet a couple of weeks ago.

Yes, and thanks ,

I had picked up on that, and although I am going to be (I think) on WLR3 with them next week, if I migrate my FTTC to them then the line would also be moved by them to the TTB connection. Let's face it, it's a commercial necessity for at least two reasons.

I'm not sure I want that, though the new migration system possibly makes it less difficult to move away. (I've only read up the new broadband migration from the Ofcom General Conditions that govern it. The same document covers phone line transfers but I'm suffering from brain overload!).

That would leave me with the choice of staying with Plusnet and a £10pm saving, along with my growing discontent about their senior management policies, or moving to AAISP on Home::1. The 100GB I believe will be more than sufficient for a year or two, and that will no doubt bring a new generation of products from several ISPs. In the last 11 days I've used 13GB.

The day-to-day performance of my FTTC seems fine, but I do have some doubts at times. That would take a while to explain.

My move to P8 line rental had two triggers. First my discovery that my BT + E & W came to £20.71, with caller display being charged without my having been aware of it, (it had always been free so long as you signed up to BT Privacy for 12 months), and basic 1571 also being charged. Total £24.31pm. Calls outside the E & W, quarter Feb-Apr £5.something, and since I placed the move order my May-June invoice came in, calls £3.something.

Second, BT call setup is several pence, plus a few ppm. Pulse8 has no setup charge and 1ppm, one-month terms.

No-brainer .

Plusnet + my existing BT rental etc, therefore come to £43.20pm plus a few quid on calls, some of which I could probably have made within my mobile minutes. I have plenty unused.

Given my certain much cheaper phone line, £14pm, AAISP Home::1 at £40pm comes to a total of £54pm. Pulse8 full LLU is £44pm. So basically my cost difference from as is (until Tuesday) to Pulse8 is nil, and to AAISP £10 on a 6-month term.

I'm very tempted by AAISP. But I could stay with Plusnet and from Tuesday be £10pm better off .

In reply to a post by RobertoS:

Your latency is fine, but you seem to be getting a lot more packet loss than me, on the currently not-so-good Plusnet. Which concerns me, seeing as I'm considering P8.

As a totally different point of interest, didn't you recently mention being on Anytime calls or something? I can't see any call plans on their website - not that I would want one, but!

Like you Bob, I had a rubbish line and the expense of fibre was the only answer to try and clear things up, in my case bring my copper to around 300n and the cab within sight as the crow flies.
Had many problems with trying to find a VDSL modem/router that behaved itself which knocked hell out of the speed I was initially getting. The fact that the OR engineer left an ECI modem at install that did not match my cab I felt did not help matters, which led me to pick up an unlocked version. It's only a few days since I have been ably to drop the second VDSL combo. This now leaves the unlocked modem driving the old Billion 7800N that I finally got to play ball with a modem stuffed up its WAN. As I said, this combination seems to have my old line running at its best. A few dropped packets yes, but no dropouts and a very usable line. We are 400 miles away at our EE served location now, so all I can do is monitor the TBB BQM. You will see I get a little peak time raised maximum latency still, which cannot be caused by my usage, but the old Billion seems to be doing a decent job. A struggle when you have to find a fibre router yourself, but P8 are in the process of sorting their own kit, or at least kit that will be available when the OR modems dry up. Just the router and NAS on at home, which is handy for pulling media up here if I wish now I have decent upload speed. Overall,I am very happy with what I have now compared to what I had, especially that I can keep tie-in free with Pulse8. I think you will, or are already finding the customer service very good. I think your packet loss and raised peak time latency looks the same. Surely we can blame OR somewhere along the line lol
http://www.thinkbroadband.com/ping/share/a848f385056...

Edited by professor973 (Sat 25-Jul-15 09:10:01)

I've been following this thread fairly carefully as I was also thinking of jumping from Plusnet to Pulse8.
I too was put off by the FFTC->ADSL->FTTC path; and the Pulse8 price would end up a bit more for me, so I have pretty much ruled that out at least for now.

I am currently thinking of going back to BT as there are excellent offers going, and I did occasionally find the FON provision useful. (Sport and their terrible cloud service are not an incentive to me.)
I slightly dread the thought of calls to India, but generally it is so rare that a call is needed ... and the huge wait times on Plusnet don't appeal either.

We make fairly few telephone calls, and most of those either in the evening or via 18866, so call costs themselves are not a significant issue to us. The simplicity of knowing there were always sensible prices would be a small benefit of Pulse8.

Similar thoughts to me then... My PN service was technically fine and worked perfectly so I never needed to contact support. Seeing how things are changing there at the moment and the time it takes to get faults fixed should I have an issue however convinced me to preempt things and leave.

I too would go to AAISP like a shot but two children with iPads makes it a very expensive solution - 100GB doesn't cut it! There's hints that they may be about to increase limits so one to watch... I use VOIP for all telephony so their £10/month line rental would be perfect!

The other point that put me off Pulse8 was £2/month for a static IP feels like a bit of a rip off (as a matter of principle) and that closes the gap to other providers.

It's early days for me with Aquiss (the FTTC migration only completed on Tuesday and the phone line moves on Aug 4th) but so far so good and the couple of questions I've had for their support have been answered in a matter of minutes. I've even got dual stack IPv6 to play with as well

Best of luck with you move(s)

I wouldnt worry about full llu these days.

Funny enough tho I posted on plusnet yesterday that it wouldnt surprise me if aaisp eventually becomes the cheapest isp because they seem ok to sell a line rental that is similar to the wholesale price whilst everyone else is using it as a atm machine.

If it helps why I find it interesting I have spent a fair amount of time on LinkedIn recently - both searching for people to help a group out with front line support, and updating my own profile to reflect changes in my own experience.

Yours doesn't appear to refer to any of these projects/issues you've worked alongside major ISPs to resolve, and your work history is a little odd for someone with that skill set who has apparently been offered jobs by major telecommunications players.

Could do with some updating to sell yourself better if you do have these skills and this experience - I am contacted on a near-daily basis through the site so it's well worth the time.

Don't really use linkedin much, but I will bare that in mind, cheers for heads up.

In reply to a post by Chrysalis:

I wouldnt worry about full llu these days.

Funny enough tho I posted on plusnet yesterday that it wouldnt surprise me if aaisp eventually becomes the cheapest isp because they seem ok to sell a line rental that is similar to the wholesale price whilst everyone else is using it as a atm machine.

Never.

Is there a technical reason you have to go via P8 adsl to get to fibre? Another poster said Adam tried to setup the migration without going to adsl first but it failed

Not sure why it would

Edited by bobble_bob (Sat 25-Jul-15 16:16:30)

It was a Talktalk specific problem that tripped up other suppliers also. Claimed to be fixed now, so may work for P8 now.

interesting, didnt know linkedin is that useful for offers of employment.

I thought that was its main reason for existing.

In reply to a post by RobertoS:

I thought that was its main reason for existing.

As did I. Job market is pretty hot right now. Yesterday alone I was reached out to by two recruiters.

SNR can be an 'issue' depending on skill set, current job, etc, but it's always interesting to see what's out there.

Another BBC & long distance test that shows no packet loss. I am beginning to think that packet loss on the TBB BQM is something to do with the route to the test
http://postimg.org/image/4qfekksjf/
http://postimg.org/image/mryjidmkb/

Edited by professor973 (Sat 25-Jul-15 23:15:04)

They still mention FTTC->ADSL->FTTC in their FAQ, pretty sure they'd update that quickly if they'd fixed the problem.

Who are 'They'? TT had the problem and TT claim to have fixed it, not P8. They have offered to try again now it is claimed to be fixed. What more are you demanding them to do?

In reply to a post by professor973:

Who are 'They'? TT had the problem and TT claim to have fixed it, not P8. They have offered to try again now it is claimed to be fixed. What more are you demanding them to do?

"They" are the owners of the web page - Pulse8, it's normal for a company to update their own product FAQ. When I last spoke to Pulse8 on the 30th of June they stated that although they would try a straight FTTC->FTTC migration previous attempts were unsuccessful - they were implying failure was expected.

When did you last talk to Pulse8 about straight FTTC->FTTC migration? And why do you assume they don't know how to update their own web page?

I never really took much notice of linkedin before, I know people who are on the site but I never knew it was a recruiting ground.

In reply to a post by Spud2003:

In reply to a post by professor973:

Who are 'They'? TT had the problem and TT claim to have fixed it, not P8. They have offered to try again now it is claimed to be fixed. What more are you demanding them to do?

"They" are the owners of the web page - Pulse8, it's normal for a company to update their own product FAQ. When I last spoke to Pulse8 on the 30th of June they stated that although they would try a straight FTTC->FTTC migration previous attempts were unsuccessful - they were implying failure was expected.

When did you last talk to Pulse8 about straight FTTC->FTTC migration? And why do you assume they don't know how to update their own web page?

You said Pulse8 would update their site quickly if "They" had fixed it. It was NOT their problem to fix. It was a Talktalk problem.

Edited by professor973 (Sun 26-Jul-15 00:42:07)

Pulse8 - no way - it far too expensive than Plusnet on Market B with referral scheme discount and LRS discount.

Even worse case network are TalkTalk LLU (Pulse8) no way!

Edited by adslmax (Sun 26-Jul-15 01:12:46)

In reply to a post by adslmax:

Pulse8 - no way - it far too expensive than Plusnet on Market B with referral scheme discount and LRS discount.

Even worse case network are TalkTalk LLU (Pulse8) no way!

I see you are acting as ignorant as ever. It was proved in this thread this last week, that Pulse8 are NOT more expensive than [censored] Plusnet on a market 1 exchange such as I am on. As for Plusnet rubbish customer service - NO WAY. If you were not totally thick, you would know TTB is a very good network. You would have to be real stupid to pay line rental up front.

Edited by professor973 (Sun 26-Jul-15 01:22:29)

Pulse8 are smell a [censored] pant! They won't last forever. Pulse8 will be disappear in the next few years but Plusnet will be stronghold for the future. Rant over!

In reply to a post by professor973:

I see you are acting as ignorant as ever. It was proved in this thread this last week, that Pulse8 are NOT more expensive than [censored] Plusnet on a market 1 exchange such as I am on. As for Plusnet rubbish customer service - NO WAY. If you were not totally thick, you would know TTB is a very good network.

Go and get a bit-torrent and show me what the transfer rate are like? I am getting 8.7MB/s with Plusnet never slowed down!

Edited by adslmax (Sun 26-Jul-15 01:23:38)

In reply to a post by adslmax:

Pulse8 are smell a [censored] pant! They won't last forever. Pulse8 will be disappear in the next few years but Plusnet will be stronghold for the future. Rant over!

Good - So just [censored] off.

Off topic max, but have you seen the post for you in the Resellers forum?

In reply to a post by RobertoS:

Off topic max, but have you seen the post for you in the Resellers forum?

No I didn't seen it! Why?

I could move to Pulse8 for almost exactly what I pay Plusnet on an M3 exchange, never mind an M1.

If you leave Plusnet you can continue to get your referral payments as well.

Go read it.

In reply to a post by RobertoS:

Go read it.

Just did!

I am no longer famous for migrated-adslmax!

Only aim't one you the download faster got innit.

In reply to a post by professor973:

Only aim't one you the download faster got innit.

Oh sorry I forget u aren't on 80/20. Rant over!

In reply to a post by adslmax:

In reply to a post by professor973:

Only aim't one you the download faster got innit.

Oh sorry I forget u aren't on 80/20. Rant over!

Grow up Max - Learn English, then get your facts right before you spout your stupid mouth off making a fool of yourself as usual. Check my sig for speed if you can read, then let mummy tuck you in for the night.

Im not sure why you think that. AAISP have shown that price isnt a stumbling block for some people who are willing to pay extra for a better level of service

Oi! I like the guy.

I know Bob, but he spouts such rubbish and there certainly is no need for what he was calling P8 last night. We can go gently on someone a sandwich short of a picnic, but you know if I said the same it would be a ban.

It's OK bobble - it's 'cos it's me posting - Everything is dismissed out of hand as a matter of course, a little like opposition politics We can all go off half cocked when we have not read a post properly, or got the wrong end of the stick, but folks who claim to know about Broadband deliberately spouting rubbish out of spite grates on me I'm afraid.

In reply to a post by RobertoS:

Oi! I like the guy.

Thumb up!

I do feel sorry for professor973 for lack of fountain of knowledge!

Did you see someone accused me of trolling you for that thread in resellers? LOL.

Let's hope we can keep this thread roughly on topic.

Yesterday I was thinking I'm going off the idea of moving my FTTC to them. Today I can't remember why .

Can you do me a favour please, Prof?

Put the live BQM link in your sig. Your last couple have looked a lot better than the one that worried me . I'd like to keep track over a few days.